CCTV Operator

CCTV Operator

Job Category: Support Group
Job Type: Full Time
Job Location: Mandaue City

🌟Make a difference and advance your career with Chong Hua Hospital, the Philippines’ premier healthcare destination!🩺✨


Chong Hua Hospital is looking to hire a CCTV Operator is mainly responsible for operating and maintaining surveillance equipment, watching both live and recorded video surveillance footage, reporting incidents or suspicious behavior and contacting the authorities when necessary.

Core to the function of the position is keeping the integrity, accuracy, and confidentiality of all information gained by compliance with quality standards and legislation, at the same time preserving the rights of individuals.

Job Duties & Responsibilities

  • Performs accurate and timely documentation as required.

  • Prepares and submits all required reports / documents as assigned.

  • Responsible for keeping his/her workplace clean and organized.

  • Escalates or informs the immediate superior regarding low stock level supplies / materials for replenishment.

  • Responsible for assuring the availability of all tools and materials needed for his/her function

  • Relays any information or provides suggestions to his/her immediate superior regarding any issues / concerns in the practice of his/her function in order to continuously improve the quality of service in the unit.

  • Recommends implementable innovations and improvements in the practice of his/her functions.

  • Immediately informs her/his immediate superior of any and all deviations from standards within the same day of the incident.

  • Provides support to the unit within his/her level in addressing the needs or queries of internal/external customers.

  • Operates and monitors all systems within the CCTV Operation Center in an efficient manner ensuring that all work is undertaken in compliance with the operating procedures, and legislation.

  • Operates all CCTV equipment, radios, and ancillary equipment to provide pro-active and reactive monitoring of CCTV cameras to assist with the detection of crime, antisocial behavior and to support the reduction of crime, disorder and the fear of crime.

  • Monitors all Fire Exit doors and elevator status through the Security Command system.

  • Reports untoward incidents to immediate superior and/or initiates communication with the appropriate departments such as but not limited to Engineering and Facilities, and Security.

  • Maintains a close liaison with the relevant authorities, e.g. police personnel and CCTV partners, etc. in relation to any incidents.

  • Monitors, operates, and communicates using all forms of equipment available.

  • Provides an efficient and courteous radio and telephone answering service and deals efficiently with all inquiries.

  • Maintains and performs first level troubleshooting on CCTV equipment and escalates this to the appropriate group for actual repairs.

  • Reports CCTV equipment failure to the immediate superior to maximize operation of the system.

  • Maintains an organized storage facility of all footage that may easily be retrieved at any given time when necessary according to the retention plan as set by management.

  • Supplies extracts from CCTV recordings to support the front line and maintain records in compliance with the hospital’s policy and procedures and other regulatory bodies.

  • Has completed at least two (2) years of college education OR a senior high school graduate.

  • With at least 3 to 5 years of related experience; follows general instructions or procedures to accomplish tasks. Healthcare industry experience is a plus.

  • Certification in CCTV Security Surveillance/ CCTV Operator or experience in CCTV operation is an advantage. Has a very good sense of customer service.

  • Must be knowledgeable on the basic Microsoft Office applications.

  • Good communication skills. Proficiency in the Visayan dialect and/or Tagalog is required; ability to communicate in English is an advantage.

Apply for this position

Allowed Type(s): .pdf

Employment Applicant Consent Form

In compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), Chong Hua Hospital ensures that your personal data will be handled and processed responsibly and securely.

By ticking the box below, I hereby give my consent to Chong Hua Hospital to collect, use, and process my personal data as part of the recruitment and hiring process.

  1. Personal Data Collection
    I, the undersigned, hereby give my consent to Chong Hua Hospital to collect and process my personal data, including but not limited to my name, contact details, employment history, educational background, and other relevant information
    necessary for the recruitment and hiring process.
  2. Purpose of Data Processing
    I understand that the personal data provided will be used solely for the purpose of evaluating my suitability for employment with Chong Hua Hospital, and for any other purposes related to my job application.
  3. Data Storage and Security
    I acknowledge that my personal data will be stored securely and will be retained only for as long as necessary to complete the recruitment process or as required by law.
  4. Data Sharing
    I understand that my personal data may be shared within the organization and with third-party service providers, only for the purpose of recruitment and employment-related activities, in accordance with the Data Privacy Act.
  5. Data Subject Rights
    I am aware that I have the right to access, correct, and request the deletion of my personal data, subject to the applicable provisions of the Data Privacy Act.
  6. Consent Withdrawal
    I understand that I may withdraw my consent at any time by notifying Chong Hua Hospital in writing, and that withdrawal may affect my eligibility for employment.

I have read and agree to the terms outlined above regarding the collection, use, and processing of my personal data.

CONFIDENTIALITY AGREEMENT

It is the responsibility of all Chong Hua Hospital workforce, including employees, medical staff, house staff, interns, fellows contracted medical staff and volunteers, to preserve and protect the confidential patient, employee and business information.

The Constitution of the Republic of the Philippines (Article III Section 3), Civil Code of the Philippines (Article 19, Article 26), Revised Penal Code of the Philippines on revelation of secrets and the rule on doctor-patient confidentiality govern the release of patient identifiable information by hospitals and other health care providers. All of these laws establish protections to preserve the confidentiality of various medical and personal information and specify that such information may not be disclosed except as authorized by law or the patient or individual.

Confidential Patient Care Information includes: Any individually identifiable information regarding a patient’s medical history, mental, or physical condition or treatment, as well as the patient’s records, test results, conversations, research records and financial information. These may include, but are not limited to:

  • Physical medical and psychiatric records including paper, photo, video, diagnostic and therapeutic reports, laboratory and pathology samples;
  • Patient insurance and billing records;
  • Mainframe and department based computerized patient data and alphanumeric radio pager messages;
  • Visual observation of patients receiving medical care or accessing services; and
  • Verbal information provided by or about a patient

I hereby understand and acknowledge that:

  1. I shall respect and maintain the confidentiality of all patient laboratory results, care records and any other information generated in connection with individual patient care, risk management and/or peer review activities;
  2. It is my legal and ethical responsibility to protect the privacy, confidentiality and security of all medical records, proprietary information and other confidential information relating to Chong Hua Hospital and its affiliates, including business, employment and medical information relating to our patients, members, employees and health care providers.
  3. I shall only access or disseminate patient care information in the performance of my assigned duties and where required by or permitted by law, and in a manner which is consistent with officially adopted policies of Chong Hua Hospital only with the express approval of my supervisor or designee. I shall make no voluntary disclosure of any discussion, deliberations, patient care records or any other patient care, peer review or risk management information, except to persons authorized to receive it in the conduct of Chong Hua Hospital’s healthcare affairs.
  4. I agree to discuss confidential information only in the work place and only for job related purposes and to not discuss such information outside of the work place or within hearing of other people who do not have a need to know about the information.
  5. My obligation to safeguard patient confidentiality continues after my termination of deployment with Chong Hua Hospital.

I hereby acknowledge that I have read and understand the foregoing information and that my signature below signifies my agreement to comply with the above terms. In the event of a breach or threatened breach of the Confidentiality Agreement, I acknowledge that Chong Hua Hospital may, as applicable and as it deems appropriate, pursue disciplinary action and/or file the appropriate civil and criminal case against me including the termination of my deployment.

This responsibility of confidentiality shall continue even after the completion of my deployment with Chong Hua Hospital.

I AGREE

We use cookies to ensure you get the best browsing experience on our website. As we strive to provide you with exceptional healthcare, we also need to keep our Privacy Policy up-to-date. By continued use of our website, you agree to our Privacy Policy and accept our use of such cookies. You may read and review our Privacy Policy and Cookie Policy for more information.

I Agree