CHi Concierge

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Healthcare, personally curated. CHi Concierge is Chong Hua Hospital's dedicated care coordination service — guiding patients and their families through appointments, admissions, treatment planning, and follow-up care, so you can focus on healing.

CONTACT CHi Concierge

From your first inquiry to your return home, our team is committed to providing a smooth, personalized, and compassionate healthcare experience every step of the way. Contact us below and let us help you begin your journey to better health.
  • Email Address concierge_services@chonghua.com.ph
  • Contact No. +63 968 872 2906
  • Office Hours Monday–Friday, 8:00 AM–5:00 PM (GMT+8), excluding weekends and holidays.

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    Why CHi Concierge

    You Shouldn't Have to Navigate Healthcare Alone

    Our dedicated care coordination team guides you through appointments, admissions, treatment planning, and follow-up care — so you can focus on healing.

    Personalized Care Coordination

    Dedicated guidance throughout your healthcare journey.

    Continuity of Care

    Support before, during, and after your hospital visit.

    Peace of Mind

    Clear communication and coordinated assistance every step of the way.

    The CHi Experience

    How We Support You

    One coordinator stays with you across three phases of care, so nothing gets lost between departments.

    CHi Concierge
    PHASE 01

    Before Your Visit

    • Appointment coordination
    • Medical record review
    • Pre-arrival guidance
    • Service recommendations
    PHASE 02

    During Your Stay

    • Admission assistance
    • Care coordination
    • Hospital navigation
    • Family communication
    PHASE 03

    After Your Care

    • Follow-up scheduling
    • Continuing care coordination
    • Wellness support
    • Recovery guidance
    Who It's For

    Who May Benefit From CHi Concierge?

    Designed for anyone whose healthcare journey calls for extra coordination.

    • International Patients
    • Partner-Assisted Referrals
    • Corporate Healthcare Partners
    • Complex Multi-Specialty Care Coordination
    • Patients Requiring Personalized Navigation Support

    One Team. One Coordinator. One Healthcare Journey.

    At Chong Hua Hospital, exceptional healthcare extends beyond medicine. Through CHi Concierge, we provide thoughtful coordination and personalized support that helps patients and families experience greater confidence, comfort, and continuity throughout their care.

    The Journey

    Patient Journey Timeline

    One path, clearly marked, from first contact to lasting wellness

    Contact
    Consultation
    Scheduling
    Admission
    Treatment
    Discharge
    Follow-Up

    Need Personalized Healthcare Coordination?

    Whether you're travelling for medical care or have been referred through one of our healthcare partners, CHi Concierge is here to guide you every step of the way.

    • +63 968 872 2906
    • concierge_services@chonghua.com.ph
    REQUEST ASSISTANCE