Data Processing Consent Form

Last modified: October 27, 2024

Data Processing Consent Form
(Facebook Messenger-chat box) for both inbound and outbound chats

Good day! Chong Hua Hospital complies with the Data Privacy Act of 2012 (RA 10173). Please be informed that this chat may be recorded or monitored for quality assurance, documentation, verification, and limited staff training purposes, in compliance with the Data Privacy Act. Recorded transactions used for training are handled with strict confidentiality and are accessed only by authorized personnel.

As part of our commitment to protecting your personal information, we want to inform you of the following:

By continuing with this chat, you are consenting to the collection, use, storage, and processing of your personal and sensitive information which may be necessary to address your concerns, provide medical services, respond to your inquiries, support marketing-related programs or support activities such as patient experience surveys for service improvement initiatives.

Rest assured, your data will be handled with strict confidentiality and used only for legitimate and lawful purposes in accordance with our privacy policy.

By proceeding with this chat, you acknowledge and provide your informed consent.

If you are submitting information on behalf of another individual (i.e., a patient), you warrant that you have obtained legal authority or consent to do so.

 

For questions or concerns regarding your data privacy, you may contact:

Email

data_protection@chonghua.com.ph

Address

J. Llorente St. cor Don Mariano Cui St. Capitol Site, Cebu City

Thank you for trusting Chong Hua Hospital.

Your privacy and health are our priority.