Chong Hua Hospital and Chong Hua Hospital Mandaue are ISO 9001:2015 Certified

With a relentless pursuit of quality and safety, Chong Hua Hospital and Chong Hua Hospital Mandaue have reached a significant milestone by achieving ISO 9001:2015 certification. This distinguished recognition was granted following a comprehensive audit conducted by TÜV Rheinland on May 27-28, 2024, for Chong Hua Hospital and May 29-30, 2024, for Chong Hua Hospital Mandaue.

The journey toward ISO certification aligns perfectly with the hospitals’ mission and strategic direction to consistently deliver excellent healthcare services. Guided by their core values embodied in iCARE —Integrity, Compassion, Active Teamwork, Respect, and Excellence—this achievement signifies the hospitals’ unwavering commitment to excellence. These values are the heartbeat of the institution, driving every effort to provide quality care and fostering a culture of continual improvement.

ISO 9001:2015 certification is not just an end goal but a stepping stone toward better operations. Adopting ISO standards has improved efficiency, boosted customer satisfaction, and created a comprehensive approach to risk management.

As Chong Hua Hospital and Chong Hua Hospital Mandaue celebrate this remarkable achievement, the focus remains on delivering a safe and exceptional patient experience. Guided by passion and determination, the hospitals continue their journey to nurture relationships, foster growth, and contribute positively to the community and the healthcare industry.