Make a difference and advance your career with Chong Hua Hospital, the Philippines’ premier healthcare destination!

Chong Hua Hospital is looking to hire an experienced and highly motivated Billing Specialist who will be responsible for providing support in managing patient billing and ensuring that procedures are billed according to matching systems data / documents. S/He assists reviewing and updating client statements as necessary, scanning documents to patient accounts, and reviewing correspondence and following up as needed.

The Billing Specialist supports the operations of the unit by following established protocol, policies and procedures, and is also responsible for coordinating with the applicable concerned persons / department in the conduct of his / her duty.

QUALIFICATIONS:

Bachelor’s degree in Finance/Accounting or any business-related course with accounting units.
At least one (1) year of related work experience, is an advantage, but not required.
Knowledge of medical billing & collection practices and other third party operating procedures and practices is an advantage.
Excellent interpersonal skills.
Knowledgeable in basic Microsoft Office application.
Must be well organized and detail–oriented.
Proficient English communication skills, both oral and written. Preferably, can communicate in Visayan and Tagalog language.

Job Duties & Responsibilities

Receives cash, cheque, and credit card payments, from HMO and other vendors.
Prepares, reviews, follows up partial payments and sends patient statements for existing in-patient accounts.
Works with patients or guarantors to set up financial arrangements.
Ensures completeness of cash receipts forms (official receipts, Provisional receipts.)
Endorses cash collection to the Head Cashier at the end of each shift.
Processes and receives payments/refunds from patients and prepares endorsement to head cashier for total collection at the end of each shift.
Verifies and coordinates with HMO patients’ eligibility and benefits for all patients admitted daily.
Monitors allowable in-patient limits and credit terms.
Ensures completeness and accuracy of patient’s charges and of PhilHealth claims benefits and compute accurate deductions and approved discounts.
Ensures completeness of documents forwarded to credit and collection.
Assists the Billing Cashiers in handling all queries involving the Hospital Management System Program, this includes resolving HMS-related issues; acts as the first line point person regarding HMS issues before it is forwarded to IT.
Assists cashiers in addressing all queries / concerns from patients in the event that the billing cashier is unable to resolve the problem.

Qualifications

Bachelor’s degree in Finance/Accounting or any business-related course with accounting units.
At least one (1) year of related work experience, is an advantage, but not required.
Knowledge of medical billing & collection practices and other third party operating procedures and practices is an advantage.
Excellent interpersonal skills.
Knowledgeable in basic Microsoft Office application.
Must be well organized and detail–oriented.
Proficient English communication skills, both oral and written. Preferably, can communicate in Visayan and Tagalog language.