Frequently Asked Questions

BRANCH	CONTACT INFORMATION	OPERATING HOURS	LOCATION
CEBU	Local extension: 76112 and 76116 chhc_admitting_@chonghua.com.ph CHHC DTR admitting: 0968 8627044 CHHC ER admitting: 0968 8632883	24/7	Ground Floor, Building A/B
MANDAUE	Local extension: 82227 and 82228 m_admitting_user@chonghua.com.ph CHHM DTR/ER admitting: 0947 8941196	24/7	Upper Ground Hospital Lobby

BRANCH

CONTACT INFORMATION

OPERATING HOURS

LOCATION

CEBU

Local extension: 76112 and 76116
chhc_admitting_@chonghua.com.ph

CHHC DTR admitting: 0968 8627044
CHHC ER admitting: 0968 8632883

24/7

Ground Floor, Building A/B

MANDAUE

Local extension: 82227 and 82228
m_admitting_user@chonghua.com.ph

CHHM DTR/ER admitting: 0947 8941196

24/7

Upper Ground Hospital Lobby

1. What information is required to reserve a hospital room?

Patient and/or their significant other shall provide the following details:

Date of admission
Patient’s full name (with middle name)
Patient’s contact details
Date of birth
Reason for admission
Attending physician
Room preference
Branch preference
Contact person
Contact number
HMO/insurance (if applicable)

2. How is room availability determined during admission?

Room and bed assignments are based on the date of admission. The admitting staff records these requests and allocates rooms accordingly, considering both patient preferences and medical requirements.

3. Is a partial payment required upon hospital admission?

Chong Hua Hospital requires an initial partial payment for all admissions. In the case of a scheduled, non-urgent admission, the payment must be made upon arrival. For urgent or emergency cases, the partial payment must be settled once the patient’s condition has stabilized. Our admitting staff will provide you with the necessary information.
If you have a valid Letter of Authorization (LOA) or Letter of Guarantee (LOG) from your insurance provider, HMO, or affiliated company, you will not be required to make a partial payment. If an LOA/LOG is not available at the time of admission, a partial payment is required, which may be refunded upon discharge.
During your hospital stay, you will be asked to make progressive payments corresponding to the increasing bill amount. An updated statement of your account can be viewed via the online patient portal.

4. Can Chong Hua Hospital assist with hospital transfers?

If you require an inter-hospital transfer, Chong Hua Hospital will assist in facilitating the transfer.
If you decide not to proceed with inpatient admission, Chong Hua Hospital will respect your decision and assist in transferring you to your preferred hospital.

Inter-Hospital Transfer

The patient or their significant other will be advised to coordinate with both the receiving hospital and Chong Hua Hospital.
The patient or their significant other will be advised to let the endorsing doctor and nurse call the ER Station for the initial endorsement of the patient and to check for bed availability. If the patient is admitted in one of the healthcare facilities in Region VII, the endorsing hospital will be asked to encode and make the DOH online referral.
The endorsing hospital shall coordinate with the receiving hospital through doctor-to-doctor endorsement.
The patient or their significant other will also be asked to call the admitting section to be appraised on the financial side of the admission.
Room category will depend on the present condition of the patient.

5. Will I be informed of my assigned hospital room number before admission?

No, your assigned room number will be disclosed only to you and your significant other upon admission.

6. How can I share my feedback or concerns about my hospital experience?

We value your feedback. You and your significant other have the right to express concerns by completing the feedback forms located throughout the hospital or emailing us at:

Cebu branch: info_cebu@chonghua.com.ph
Mandaue branch: info_mandaue@chonghua.com.ph

7. What are the accepted modes of payment at Chong Hua Hospital?

The following modes of payment to the hospital are acceptable:

Cash
Credit Card
Debit Card
HMO/Insurance coverage
Bank Transfer

8. What are the requirements for Direct-to-Room (DTR) admission?

For Direct to Room admission, please be reminded of the following:

Direct to Room orders are valid for 24 hours. Orders exceeding this timeframe require reassessment by the resident doctor.
Have the direct-to-room admission order signed by your Attending Physician.
Direct-to-room order should have the following details:
- Patient’s full name with middle name
- Diagnosis
- Procedure or planned surgery if applicable
- Date of Admission
- Date of Issuance
- “Direct-To-Room” phrase
- Attending physician’s signature

9. What are the visitor and watcher guidelines at Chong Hua Hospital?

Non-COVID patients are permitted a maximum of two healthy adult visitors or watchers during admission.
For a confirmed COVID patient, one adult watcher is permitted during admission.
For non-COVID patients, except those in the Critical Care Units, you may have healthy visitors from 6 AM to 9 PM.
All visitors must observe physical distancing.
All visitors must wear a surgical mask at designated areas within the hospital (critical care units, emergency room, isolation rooms).
All visitors must practice cough etiquette. Ensure that a surgical mask is on when you cough or sneeze. Change the mask if it is soiled or damp. Throw the used mask in the yellow trash bin and wash your hands afterward.
Visitors must follow proper hand hygiene protocols such as frequent hand washing and the use of hand sanitizers.
Visitors experiencing symptoms of COVID-19, such as fever, cough, and difficulty breathing, shall not be allowed to visit patients.

Watcher/Visitor

Chong Hua Hospital requires patient watchers to be able-bodied adults. For the safety of both patients and visitors, minors and seniors are discouraged from serving as watchers. This policy is in place due to the increased risk of illness and falls for children and seniors within the hospital environment. However, minors (7 years old and above) and seniors are welcome to visit during designated visiting hours, provided they adhere to infection control guidelines.
General visiting hours: 6AM–9PM
Critical Care Unit visiting hours: 9AM–12NN and 6PM–9PM

BRANCH

CONTACT NUMBER

OPERATING HOURS

LOCATION

MANDAUE

81081

chhm_aestheticcenter_@chonghua.com.ph

09688589917

Mon – Fri

8:00 AM – 4:00 PM

10F Medical Arts Bldg

1. What are the Services Offered?

Acne and Acne scars treatment
Anti – aging and facial care
Botox Injection
Treatment for Excessive Sweating
Eyebags and Double Chin Reduction
Face and Neck sculpting
Intralesional Steroid Injection
Non-Surgical Face Lift
Permanent Hair Reduction
Skin Resurfacing
Skin Tags & Warts removal
Skin Tightening
Tattoo Removal
Underarm Whitening
Melasma/Freckles/Age Spots
Varicose Veins Treatment or sclerotherapy
Chemical Peel
Keloid Hypertrophic Scar Treatment
Facial Telangiectasia
Facial Care Service
Plastic Surgery

2. How do I schedule a consultation and procedure at the Chong Hua Hospital Aesthetics Center?

The patient must be first consulted by the doctor affiliated with CHH Aesthetics Center. Then, the doctor will schedule the desired procedure.
We highly recommend that the patient contact us through text at least a day before the visit so that the unit can send the patient the detailed schedule of the assigned doctor.
Consultation is on a first-come, first-serve, walk-in basis only. No appointments.

Consultation is priced at P735.

Monday	Dr. Genivieve Seachon	10:00 am – 1:00 pm
Tuesday	Dr. Divina Go (accepts 15 patients only)	10:00 am – 1:00 pm
Wednesday	Dr. Hester Gail Lim-Bueser – Every other Wednesday. Please call the unit for schedule (accepts 10 patients, only 4 slots reserved for insurance patients)	10:00 am – 12:00 noon
Thursday	Dr. Aileene Dumdum	10:00 am – 1:00 pm
Friday	Dr. Genivieve Seachon	10:00 am – 1:00 pm

For inquiries regarding doctors’ schedules outside of CHH Aesthetics Center, the patient may contact their respective secretaries:

Dr. Genivieve Seachon	(0910) 653 2898 (0968) 708 6269
Dr. Divina Go	(0915) 015 6271
Dr. Hester Gail Lim-Bueser	(0927) 215 5505
Dr. Aileene Dumdum	(0966) 216 7561
Dr. Susan L Verallo	0966 520 1926

3. What is the HMO coverage as of January 2025 per doctor?

CHHM Aesthetics Center accepts insurance. However, there will be a facility fee of P225.00 per consult.
Procedures are subject to HMO coverage and approval. The patient must call the Aesthetics Center first to check coverage for insurance.

Dr. Genivieve Seachon	No insurance coverage
Dr. Divina Go	Generali, Medicard, Cocolife, Valu Care, Caritas, and ETIQA
Dr. Hester Gail Lim-Bueser	Intellicare, Avega, Maxicare, Generali, Cocolife, Inlife, Cooperative Health and Lacson & Lacson
Dr. Aileene Dumdum	Intellicare, Avega, Life and Health, HMI, and Flexicare.

Please bring LOA and 1 valid ID.

4. Can I schedule an aesthetic procedure immediately after my consultation?

Please be advised that the Aesthetics Center may not be able to schedule a treatment immediately following your consultation, as our schedule is usually booked in advance by other patients.

We highly recommend the patients come as early as possible since we might have multiple procedures on that day. Scheduled procedures for the day are still on a first-come first-served basis.

5. Other FAQs:

Patients must consult with affiliated Aesthetics Center Dermatologists before any procedures
Aesthetics Center offers a limited line of products for sale.
Nurses and other staff cannot recommend treatment to patients.
All procedures except for basic facials are performed by Board Certified Specialists Dermatologists
For treatment sessions, the number of sessions will vary depending on your skin’s condition and its response to the treatment. Please talk to your doctor.

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	(032)253 9515 / (032) 255-8000 Local 75195 \| 75162	24 / 7	GF Building C
MANDAUE	(032) 239 3200 / (032) 233-8000 Local 8133	24 / 7	Lower Ground Floor Hospital Building

1. What services do you offer?

Ambulance Service
Out of Hospital Covid Care Treatment (OHCT) for the mild and moderate COVID-19 confirmed patients
CATERS to MEDICAL and SURGICAL needs of the patient in the following areas:
- Adult Medicine
- Pediatric Medicine
- Surgery
- Obstetrics-Gynecology
- Critical Care Medicine
- Family Medicine
- Orthopedics

2. Do I need to schedule a visit to the Emergency Room?

No, when you arrive at the ER, we will assess your condition using the Emergency Severity Index (ESI)…
Advance listing of patients via phone is not available.
If you are currently admitted in another hospital and are seeking transfer to CHH, the endorsing hospital or facility shall submit an online referral through the Department of Health (DOH)…
If the Emergency Room (ER) is full, patients in the ER Triage Area will be prioritized based on the seriousness of their condition…

3. Is swab testing required?

Refer to the latest release of the Revised Infection Control Guidelines on Covid-19.

4. What is Out of Hospital Covid Care Treatment (OHCT)?

The OHCT program is a temporary care option for patients who are suspected of or confirmed to have COVID-19…
An Internal Medicine (IM) Resident is assigned to oversee the OHCT program in the ER…

5. How to transfer from another hospital to Chong Hua Hospital?

The endorsing doctor and nurse will contact the ER station for the initial patient endorsement and check bed availability…
Your significant other or assisting person is advised to contact the Admitting Section for financial appraisal…

6. How much does the ambulance service cost?

Inpatients are prioritized for ambulance conduction, depending on availability.
Airport/Seaport to CHH or vice versa: Estimated cost P4,000.00
House/Another Hospital to CHH: Estimated cost P2,000.00
Call ER nurses station at 255 8000 local 75184.
The ambulance team (doctor, nurse, driver, orderly) will wear PPEs during pick up based on patient’s condition.

Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	Cashier/Billing (Main): 75139 \| 75140	24/7	GF Building A/B
MANDAUE	82220 / 82221	24/7	Upper Ground Hospital Lobby

1. What are the official bank account details for Chong Hua Hospital payments?

Please refer to the official Chong Hua Hospital bank accounts for payments:

ACCOUNT NAME: ASOCIACION BENEVOLA DE CEBU, INC

METROBANK (MBTC)
Acct. No.: 0413-0050-6060-5
Swift Code: MBTCPHMM
Branch Name: Fuente Osmeña

BDO Unibank, Inc. (BDO)
Acct. No.: 000-7700-3670-8
Swift Code: BNORPHMM
Branch Name: Cebu – Magallanes

2. What payment methods are accepted at Chong Hua Hospital?

Credit Cards – Swipe at our terminal or pay online.
Checks – Manager’s or Cashier’s Checks accepted. Manager’s Checks are as good as cash. Write the payee as: CHONG HUA HOSPITAL.
Bank Transfer – Pay via bank transfer (to our account number) or online.

3. Can I use my Insurance or HMO at Chong Hua Hospital?

Yes, Chong Hua Hospital accepts both international insurance and local HMOs, subject to accreditation and coverage policies:

International Insurance – If your international insurance is accredited with Chong Hua, the covered amount will be directly deducted from your bill. If not, we can advise for reimbursement, or help find a local handler that is accredited with us.
Local HMO – You can use multiple HMOs (more than 2) with a Letter of Authorization from each. Coverage depends on the HMO’s calculation. We can check if your HMO is on our list.

4. Does Chong Hua Hospital accept government assistance and discounts?

Yes, Chong Hua Hospital accepts various forms of government assistance and discounts:

We accept LOA from DSWD and PCSO.
We also accept DOH MAIP and CHAMP and other government agencies on a case-to-case basis.
PhilHealth coverage depends on the final diagnosis of the patient. It can be availed as Outpatient with minor operation/procedure. Admission should be at least 24 hours in order to avail of PhilHealth discount.

5. Who can I contact for billing concerns or to send proof of payment?

For any billing concerns while admitted, and discharged patient/SO may send an email to:

Chong Hua Mandaue: chhm_billing@chonghua.com.ph
Chong Hua Fuente: chhf_billing_@chonghua.com.ph

Outpatients who prefer to pay through bank transfer or credit card may send their proof of payment / payment slip to:

Fuente: chhf_billing_@chonghua.com.ph
Mandaue: chhm_billing@chonghua.com.ph

Additional note on payments:

Once the partial payment is confirmed by the Cashier, it will be posted to the patient’s statement of account, which can be viewed in the ChI app.
A scanned copy of the Official Receipt (OR) can be sent via email upon request once the partial payment is confirmed by the cashier. The original copy of the receipt is kept by the cashier and can be claimed in person at the cashier’s office.

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	76215	Outpatient: Mon – Sat 7:00 AM – 12:00 PM Inpatient: Mon – Sat 1:00 PM – 3:00 PM	2F Building C

1. What is Cardiac Rehabilitation?

Cardiac Rehabilitation is a medically supervised program designed to improve your cardiovascular health if you have experienced a heart attack, heart failure, angioplasty, or heart surgery. It includes exercises and health education.

2. How much does the Cardiac Rehabilitation program cost?

It depends on which phase you are enrolling in. See pricing below:

Phase	With Meal Planning	Without Meal Planning
Phase 1 (Package A)	P8,126.00	–
Phase 2 (Package B)	P15,697.20	P15,219.20
Phase 3 (Package C)	P28,676.40	P28,198.40

Other Services Offered:

Service	With Meal Planning
Heart Failure (HF) Package	P11,015.05
Chronic Kidney Disease (CKD) Package	P11,015.05
Cancer (Onco) Package	P11,015.05
Peripheral Arterial Disease (PAD) Package	P15,015.00

Disclaimer: For clarifications, contact the unit directly. Rates may change without notice. The Billing Section’s updated rates take precedence.

3. Which Cardiac Rehabilitation program will I be enrolled in?

Phase 1: 8 sessions + treadmill stress test after 8th session
Phase 2: 24 sessions + treadmill stress test after 24th session
Phase 3: 48 sessions + treadmill stress test after 48th session

Other Services:

Heart Failure (HF) – 24 sessions + 6-minute walk test
CKD – 24 sessions + 6-minute walk test
Cancer (Onco) – 24 sessions + 6-minute walk test
PAD – 36 sessions + treadmill stress test after 24th session

4. How will I be informed about my Cardiac Rehabilitation schedule?

SMS/text message will be sent a day before the appointment
Confirm your attendance via text
To cancel/reschedule, contact the unit
To select a schedule, coordinate with the staff

5. When will I receive my test results?

Treadmill Stress Test: Available in 3–5 working days (subject to specialist availability)
Progress Report: Released after treadmill results
6-Minute Walk Test: Available after data interpretation

6. How will I know when results are ready?

Staff will send an SMS/text message when your results are ready for pickup.

7. How long does the program take?

Typically 1 to 3 months, with each session lasting ~1 hour. Sessions are recommended three times a week with one-day intervals.

8. How should I prepare for a session?

Arrive 15 minutes early
Wear gym clothes and rubber shoes
Eat a light meal; bring water
Take maintenance meds as prescribed

9. How do I register for the Cardiac Rehabilitation Program?

Visit 2F Building C or call 255-8000 local 76215
Present a referral note from a Cardiac Rehabilitation Specialist
If no CR specialist, secure referral from attending cardiologist
CR Fellow will assess, orient, and obtain consent
Register to get a Hospital ID Number
Staff issues charge slip to be paid at Billing Section
Pay and present receipt to the CR Unit
Staff will verify requirements (see 8.1)
Orientation on policy, protocols, and scheduling

8.1. Requirements

Referral Note from a CR Specialist
Medical Certificate and Medical Abstract
Discharge Instruction/Summary or updated med list and diet
Latest Imaging and Blood Tests: Lipid Profile, ECG, 2D Echo, Stress Test, Angiogram, PCI, Open-heart surgery report

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	(032) 255-8000 Local 76202 / 76205	Mon–Sat: 7:00 AM – 3:00 PM (by appointment) STAT/emergency cases: 24/7	2F Building A/B

1. What cardiovascular services are available at Chong Hua Hospital?

Catheterization Laboratory
- Invasive/Interventional Cardiology:
  - Coronary Angiography
  - Complex PCI using IVUS, FFR, Rotablator
  - PTMC, EVAAR, TAVI
- Vascular & Interventional Radiology:
  - Carotid, Peripheral, Cerebral, Mesenteric, Hepatic, Renal Angiography
- Cardiac Electrophysiology: Pacemaker, EPS, Ablation
- Tilt Table Testing
Cardiovascular Operating Room (CVOR)
- Cardiovascular and Endovascular Surgery:
  - Open Heart Surgeries (CABG, MAVR, BENTALL)
  - Minimally Invasive Cardiac Surgery
  - Thoracic Aneurysm, Femoro-popliteal Bypass
  - VSD/ASD Repair, Pericardiostomy, etc.
- Vascular Surgeries:
  - Arterial & Venous Procedures for PAOD
  - Vascular Access: AV Fistula, Grafts, Port-a-Cath, etc.
  - Endovascular & Open Surgical Interventions

2. Is a written prescription required for cardiovascular procedures?

Yes. All procedures must have a written prescription from the attending/referring/requesting physician.

3. How do I schedule a cardiovascular procedure?

Scheduling must be done by the performing doctor (Cardiologist for Cath Lab, CV Surgeon for CVOR).
Both inpatients and outpatients are accepted.
Patients must be evaluated by their doctor to determine eligibility for outpatient procedures.

4. How should I prepare for my procedure?

Fasting: NPO after midnight for AM procedures; light breakfast for PM procedures then NPO 4–6 hours.
Arrival: Be at the unit at least 1 hour before schedule (for OPD).
Companion: At least 1 S.O. must accompany the patient.
Bring Lab Results:
- CBC
- PT
- ECG
- 2D Echo
- Creatinine
- RAT (if symptomatic)
- X-ray
- Stress Test
- Other prescribed labs

5. Charges

Cath Lab: Procedure Packages available; final charges applied post-procedure (includes additional supplies used).
CVOR: Billed after procedure with all additional items included.
Payment Options: Cash, Debit, Credit, HMO/Insurance (LOA required).
PhilHealth: Check PHIC FAQ for full coverage requirements and details.

6. How can I request a price quotation?

Inpatients: Ask your Cardiologist/Surgeon/Fellow/Resident for estimates.
Outpatients: Visit the unit directly for a printed quotation.

Note: Price quotes are gross estimates and exclude discounts (SC/PWD) and PhilHealth deductions.

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	761038 Pulmonary Unit: 0968-875-1324 / 76240	Mon – Sat 8:00 AM – 5:00 PM	3F Building C
MANDAUE	Pulmonary Unit: 0968-861-5812 / 233-8000 local 8549	Mon – Sat 8:00 AM – 5:00 PM	5F Pulmonary Unit, Hospital Building

1. What is a sleep study, and where is it done at Chong Hua Hospital?

A sleep study or polysomnogram (PSG) is a test used to diagnose sleep disorders. It is conducted overnight in a private sleep lab room.

Cebu: 11th Floor, Building AB
Mandaue: 12th Floor, Room 1223, Hospital Building

2. What types of sleep studies are offered?

Diagnostic Overnight PSG: Monitors EEG, ECG, eye movements, oxygen, breathing, and limb movement.
Split-night PSG with CPAP Titration: First half diagnostic; second half CPAP adjustment if sleep apnea is confirmed.
CPAP Titration Study (Therapeutic): Determines best pressure setting for CPAP therapy.

3. How do I schedule a sleep study?

Doctor’s prescription is required before booking.
If no physician, the Pulmonary Unit can assist with referrals.
To cancel or reschedule, notify the unit at least 3 days in advance.

4. How long does it take to get results?

Results are available within 1–2 weeks. Data is scored by a sleep technician and interpreted by a sleep doctor.

5. How can I access my results?

Results may be claimed at the Pulmonary Unit or emailed to provincial/out-of-town patients by the Unit Manager.

6. How long does a sleep study take?

Typically 8:00 PM to 6:00 AM. Sleep is encouraged early for maximum observation time.

7. How should I prepare for my sleep study?

Shower before arriving; no lotions, creams, or hair products
Wear/bring comfortable sleepwear
No naps or physical exertion before test
Avoid caffeine, alcohol, and sleeping pills
Have dinner beforehand
Bring your doctor’s prescription and approved charge slip
Only pediatric patients may have a companion stay in-room
For insured patients, secure a valid LOA before the procedure

8. What happens during a sleep study?

Technicians will place non-invasive sensors and monitors on your scalp, face, legs, chest, and finger to measure brain waves, breathing, oxygen, and muscle activity throughout the night.

9. Is the sleep study covered by HMO or PhilHealth?

Many insurance plans partially cover sleep studies. Pre-approval or LOA may be required. Contact your provider to verify eligibility and benefits.

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	09688962241 255-8000 Local 75223/226	Monday to Sunday, 24/7	4th floor Building C (temporary)
MANDAUE	233-8000 LOCAL 8361 09688780861	Delivery Room: 24/7 OPD Procedures: Mon–Fri 8AM–5PM / Sat 8AM–12NN	3rd floor Medical Arts Building

1. What obstetric services are offered at Chong Hua Hospital?

Chong Hua Hospital offers obstetric procedures for both inpatients and outpatients.

2. How do I schedule an obstetric procedure?

Walk-in patients are accepted for both OPD and inpatient procedures with a physician’s prescription.
Elective Cesarean Sections are scheduled by attending physicians, OB residents, or clinic secretaries.

3. How long do procedures take?

Cardiotocogram monitoring: 30 mins – 1 hour
CS or Normal Delivery: Depends on patient’s case

4. What are the available payment options?

Spot Cash
Debit Card
Credit Card

5. How much do obstetric services cost?

Normal Delivery (private): P40,000 – P60,000 (excl. PFs and baby fees)
Cesarean Section (private): P80,000 – P120,000
OB Package – Normal Delivery: P20,000 (via Social Services)
OB Package – CS: P50,000 (via Social Services)
CTG Fee: P858.00
Phototherapy (NICU): P770/day + room/lab fees

6. Can I use my HMO or insurance?

Contact your HMO/Insurance provider directly to verify coverage and required documentation.

7. Is partial payment allowed?

Please contact the Admitting Section for information on partial payments.

8. What is fetal monitoring?

Fetal monitoring checks the baby’s heartbeat and vitals using CTG or fetal Doppler during pregnancy/labor.

9. Where should I go for NST?

Proceed to the ER; staff will coordinate with the Delivery Room team.

10. COVID-19 Test for Pregnant Patients

Rapid Antigen Test is required within 24 hours if symptomatic (fever, cough, colds).

11. Will my birth plan be honored?

Yes. Discuss your plan with your attending OB. Birth plans can be updated if necessary.

12. Can I change my birth plan?

Yes. Plans are flexible and can be revised during labor if needed.

13. Can my husband attend my delivery?

Yes, for low-risk vaginal births. Requires consent and submission of the Request to Attend Delivery Form two weeks before EDD.

14. Can I take photos/videos?

Photos are allowed after cleaning the baby. Videos are strictly prohibited. Staff consent is needed if they appear in photos.

15. Is a swab test required for SO/guests?

Symptomatic individuals (fever, cough, colds) are not allowed in the DR complex.

16. How long is the recovery time post-delivery?

Usually 2 hours in recovery before transfer to room, depending on condition.

17. What if I have cord blood?

Inform your OB and DR staff in advance to arrange collection.

18. When should I go to the labor room?

If you experience bloody discharge, contractions every 3–5 mins, or water breaks. Go to ER then DR Complex.

19. What is CTG/NST?

Cardiotocography monitors fetal heartbeat and contractions. Duration: 30 mins – 1 hour.

20. Why is CTG done?

To assess fetal well-being and identify early signs of distress before complications arise.

21. Can someone assist me with admission if no SO is available?

Yes. Patient Assistant Specialists (PAS) can help with your admission process.

22. How long will I stay in recovery?

About 2 hours, depending on doctor’s assessment.

23. What should I bring?

Mother’s Book or OBS Card
Latest Ultrasound and Lab Results

24. Can I bring my phone in the DR?

No. Phones are prohibited in labor and delivery rooms per Data Privacy Act of 2012.

25. When will my baby be roomed in?

After 4 hours if healthy. If not, baby will be admitted to NICU.

26. Can I return unused items?

Yes, before discharge or settling your account.

27. Can I bring religious items?

Yes, if not bulky or valuable.

28. Can I use the comfort room while in labor?

Only if not in active labor or ruptured. Otherwise, a bedpan will be provided.

29. What happens upon arrival at the labor room?

You’ll be welcomed by staff, oriented, and assisted with hospital attire and assessments.

30. Who can avail the private labor room?

Full-term, non-high-risk patients
1 SO allowed (mother or husband)
Room use is charged separately from accommodation

31. Room Charges

Fuente Branch:

Labor Room 24H: P1,030
Private Labor & Delivery: P10,000
OR Theater 1st Hr: P2,266 | Succeeding: P772.50

Mandaue Branch:

Labor Room 24H: P2,630
Private Labor & Delivery: P10,000
OR Theater 1st Hr: P2,946 | Succeeding: P1,473.50

Labor & Delivery Areas:

Labor Room: 11 beds
IE Room, High-Risk Room, Delivery Rooms, Operating Rooms
Recovery Room: for postpartum observation

35. Do you offer Newborn Hearing Screening to outpatients?

No. This service is only for babies born at Chong Hua Hospital.

Branch Contact Information

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	(032) 255 – 8000	24/7	Chong Hua Hospital Cebu
MANDAUE	(032) 233 – 8000	24/7	Chong Hua Hospital Mandaue

Mandaue City Emergency Contact Numbers

Unit	Contact #
Mandaue City Command Control Center	(032) 383-1658 / 0917-111-6633
Mandaue City Public Info Office	(032) 230-4500
Mobile Patrol Group	(032) 420-3401 / 0928-890-7047
Fire Protection	(032) 344-4747
ERUF	(032) 233-9300 / (032) 416-2664 / 0998-545-8526
RAPID Ambulance	(032) 413-2165 / (032) 260-7542 / 0933-946-8588 / 0915-467-4995
DRRM	(032) 383-165 / 0917-111-6633
PRO-7	0917-590-9396
Red Cross	(032) 328-9238 / 0915-589-9829
TEAM for Accidents	(032) 230-4500
Mactan Fire Station	(032) 342-8508

Cebu City Emergency Contact Numbers

Unit	Contact #
Command Center	911 / 0932-537-7770 / 0923-524-8222 / 0947-178-9999 / 0947-178-0000
City Hall	253-0357
Public Info Office	254-8632 / 253-4979
Police Department	166 and various station numbers listed
Fire Protection	160 / (032) 256-0541 / 256-0542
ERUF	161 / (032) 233-9300 / 416-2664 / 340-2994 / 0998-545-8526
DRRM	(032) 255-0046
PRO-7	117 / (032) 253-7674
Red Cross Cebu	(032) 253-9793
CITOM	Multiple hotline numbers listed

Ambulance Services

Name/Location	Contact Numbers
Alert EMS – Labangon	0933-605-8556 / 0915-945-4825
ERUF Cebu	(032) 416-2664 / 233-9300
ERUF Lapu-lapu	(032) 340-2994

Mechanical Ventilators, Oxygen Rental, Decompression

Name/Location	Contact Numbers
BAGA	(032) 253-6490

Funeral Parlors

Name/Location	Contact Numbers
Cosmopolitan Memorial Chapels (Various Branches)	Numbers listed accordingly
Cebu Rolling Hills – Banilad	(032) 346-2543 / 346-2601
Mount View Funeral Homes	(032) 273-2181
St. Peter Imus	(032) 514-2732 / 268-4560 / 268-5601
St. Peter Alang-alang	(032) 268-6242
St. Francis Bulacao	(032) 272-3542
St. Francis Hi-way	(032) 261-2166 / 0932-450-7796 / 0945-391-3695

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	75207	Mon – Sat 7:00 AM – 3:00 PM	3F Building C
MANDAUE	8326	Mon – Sat 8:00 AM – 4:00 PM	3F Hospital Bldg

*Holidays – Coverage Based on Memo: Skeletal Workforce or On-Call, with Additional Surcharge

1. What are the services offered?

Endoscopic procedures are minimally invasive tests that help diagnose and treat conditions affecting the digestive system.

Upper Gastrointestinal Procedures
- Gastroscopy (EGD)
- Endoscopic Retrograde Cholangiopancreatography (ERCP)
- Percutaneous Endoscopic Gastrostomy (PEG) Insertion
- PEG Replacement / Removal
- Esophageal Dilatation
- Rubber Band Ligation of Esophageal Varices
- Injection Sclerotherapy
- Injection Hemostasis
- Argon Plasma Coagulation (APC)
Lower Gastrointestinal Procedures
- Colonoscopy
- Flexible Sigmoidoscopy
- Polypectomy (Hot and Cold)
- Rectal Imprint

2. Do I need to bring a prescription if my consultation was done online?

Yes. Present a clear photo of your doctor’s prescription on the day of the procedure.

3. How do I schedule an endoscopic procedure?

Coordinated by clinic doctors or your attending physician
Pre-procedure consultation is required
Strictly by appointment; walk-ins not allowed

4. How can I access the results of my endoscopy or biopsy?

Endoscopy: Claim at reception after billing or view via PXI portal at https://chi.chonghua.com.ph/login.

Biopsy: Claim at Histopathology Office after 7–10 working days. No online access available. Authorization letter and IDs needed for representative pickup.

5. What are the preparations before an endoscopic procedure?

Gastroscopy: Fasting 6–8 hours
Colonoscopy: Fasting 6–8 hours + laxatives
Fasting = No food or water

6. What documents do I need to prepare before my endoscopy procedure?

Doctor’s request/prescription
PhilHealth ID or number
Insurance LOA (if applicable)
PWD/Senior ID, Cardiology Clearance if needed

7. Is a swab test required before my procedure?

Not required unless ordered by the attending physician.

8. What are the pre and post-procedure reminders?

Bring a black pen, remove accessories
Have an adult companion
Do not drive after the procedure

9. How much is the estimated cost & additional charges for endoscopic procedures?

ERCP: ₱80,000.00 – ₱150,000.00
Biopsy: ₱2,785.00 – ₱5,013.00
PPE/N95: ₱500.00 – ₱1,000.00 (if required)

Disclaimer: For clarifications, contact the unit. Rates are subject to change. Billing Section has final pricing authority.

10. Is insurance (HMO) or PhilHealth accepted for endoscopic procedures?

Insurance accepted with valid LOA/GOP
PhilHealth case rate applied with MDR

11. Do I need a gastroenterologist consultation even if I already have a referral?

Yes. Consultation is required regardless of referral. Scheduling is coordinated by the referring facility or physician.

For Patients with a Referral:

A gastroenterologist consultation is required before proceeding with the procedure, even with a referral.

For Patients Referred from Another Hospital:

If the procedure is not available at the referring hospital, a gastroenterologist consultation is still necessary before scheduling.
After the family selects a gastroenterologist and completes the consultation, the resident physician must coordinate with the gastroenterologist for further instructions.

For Admitted Patients from Another Hospital (Procedure to be Performed at Chong Hua Hospital):

The nurses’ station at the referring hospital must coordinate with the Endoscopy Unit for proper scheduling.

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	76139 / +63 968 870 2330	Mon – Fri 7:00 AM – 3:00 PM \| Sat 7:00 AM – 12:00 NN	GF Building A/B
MANDAUE	82203 \| 82205 / 0917-777-9745	Mon – Fri 7:00 AM – 3:00 PM \| Sat 7:00 AM – 12:00 NN	Upper Ground Hospital Lobby

1. What is Executive Health Unit (EHU)?

Executive Health Unit (EHU) is a specialized healthcare service offering personalized, comprehensive health assessments and preventive care tailored for busy professionals.

2. What services do you offer?

The EHU/ECU offers packages including lab exams and special procedures designed for same-day completion:

Plan 1 – Basic Health Check-Up
Plan 2 – Cardiovascular Check-Up
Plan 3 – Comprehensive Check-Up with Treadmill Stress Test
Plan 4 – Comprehensive Check-Up without Treadmill Stress Test
Plan 5 – Kidney Plan
Plan 6 – Diabetic Panel
Plan 7 – Women’s Health Check-Up
Plan 8 – Sports Cardiology

*Additional tests may be added based on doctor’s recommendation.

3. Do you arrange consultations?

Yes, EHU can schedule consultations with in-house doctors before or after test results are available.

4. When and how can I get my test results?

Results are available after 3 working days, or 5 for biopsy. Notification is via staff, courier, or hospital portal.

5. Do you accept HMO?

HMO coverage varies by provider. Approved HMO schedules are coordinated directly with EHU. Others require a guarantee letter at the appointment.

6. What are the special instructions and preparations?

Blood Chemistry: 10-hour fasting (sips of water allowed)
Stool Sample: Avoid red meat and iron-rich food for 3 days
Urine: Collect on-site unless 24-hour required
24-Hour Urine: Special collection instructions apply
TV Ultrasound/Pap Smear: No sexual contact 3 days prior; reschedule during menstruation
Imaging: Fasting or bladder instructions vary by scan
Treadmill Test: No beta blockers 2 days before; wear activewear
Pulmonary Test: Avoid smoking and inhalers beforehand
Bone Densitometry: Avoid calcium/dairy 24 hours prior
Eye Exam: Bring reading glasses if applicable

7. How much is the cost of the package?

Please contact an EHU specialist to receive a customized quote based on your needs and affordability.

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	76133 \| 76130 \| 0968-877-7072 Eye Institute OR: 76129	Mon – Fri 8:00 AM – 4:00 PM Sat 8:00 AM – 12:00 NN	GF Building A/B
MANDAUE	8512 \| 8515 0968-870-8262	Mon – Fri 8:00 AM – 4:00 PM Sat 8:00 AM – 12:00 NN	5F Hospital Bldg

1. What is Chong Hua Eye Institute?

A comprehensive diagnostic center providing consultations, evaluations, optical services, diagnostics, and surgeries for a wide range of eye conditions including cataracts, glaucoma, retinal issues, and more.

2. What services are offered?

Diagnostic Services: Biometry, OCT, Angiogram, Visual Field, Eye Scan, Pentacam, Fundus Photo
Optical Services: Prescription Glasses, Accessories, Repairs, Prism, Contact Lenses
Optical Diagnostics: Dry Eye Exam, Pediatric & Adult Evaluation, Vision Testing
Cataract Surgery: Consult required. Covered by PhilHealth. Cost: ~₱20,000–₱25,000 + PF
Laser Surgeries: Includes YAG, PRP, Laser Iridotomy. LASIK not available.

3. Who are the available eye specialists?

Name of Doctor	Specialty	CHH Cebu	CHH Mandaue
Dr. Jonathan D. del Prado	Orbit and Oculoplastic	Yes	Yes
Dr. Bienvenido C. Cimafranca	Glaucoma Surgery	Yes	Yes
Dr. Jose Cymmer G. Go	Laser Refractive Surgery	Yes	Yes
Dr. Janice N. Lim	Cornea and Refractive Surgery	Yes	Yes
Dr. Jeffrey C. Lim	Vitreo-Retinal Surgery	Yes	Yes
Dr. Adele Marie M. Roa	Pediatric Ophthalmology and Strabismus Surgery	Yes	Yes
Dr. Mark Aaron P. Espina	Vitreo-Retinal Surgery	No	Yes
Dr. Luisa Maria de Marillac G. Ko	Orbit and Oculoplastic Surgery	No	Yes
Dr. Cristine Angela S. Cortes	Glaucoma Surgery	No	Yes
Dr. Camille Constancia Z. Robles	Vitreo-Retinal Surgery	No	Yes
Dr. Christine S. Bell	Glaucoma Surgery	No	Yes, Friday 1:00–4:00 PM
Dr. Myra Vita F. Vitorillo	Cornea and Refractive Surgery	No	Wed & Fri 1:00–4:00 PM
Dr. Jake U. Sebastian	Orbit and Oculoplastic Surgery	No	Mon 1–4 PM; Sat 9–12 NN
Dr. Kathleen M. Castro	Glaucoma Surgery	No	Tue & Thu 1:00–3:00 PM
Dr. Jennifer Yu-Lao	Optometrist-Orthoptist	Yes	Yes

More info: Visit Ophthalmology Doctor Directory

Consultation fees range from ₱1,000 – ₱1,500 (pre-evaluation and professional fee included).

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	76133 \| 76130 \| 0968-877-7072 Eye Institute OR: 76129	Mon – Fri 8:00 AM – 4:00 PM Sat 8:00 AM – 12:00 NN	GF Building A/B
MANDAUE	8512 \| 8515 0968-870-8262	Mon – Fri 8:00 AM – 4:00 PM Sat 8:00 AM – 12:00 NN	5F Hospital Bldg
CEBU (Nutrition)	255-800 local 751106 / 751107 0969-869-2940	Clinical Nutrition: Daily 8:00 AM – 4:00 PM Food Service: Daily 3:00 AM – 8:00 PM	2nd Floor, Building D
MANDAUE (Nutrition)	8140	Same as Cebu	LGF Medical Arts Bldg

Nutrition Services

1. What are the Services offered?

Clinical Nutrition: For both inpatient and outpatient care.
- Cebu –Weekdays: DTEC Center, 2nd Floor, Building C
- Weekends & Holidays: Food and Nutrition Service Office, 2nd Floor, Building D
- Mandaue – Lower Ground Floor Medical Arts Building

Service Costs

PRICES	IN-PATIENT	OUT-PATIENT
Cancer Nutrition Consult	509	424
Comprehensive Nutritional Management	828	690
Enteral and Parenteral Nutrition	637	530
Nutritional Management for Therapeutic Diet	360	300
Nutritional Management for various conditions	637	530
Personalized Meal Planning	574	478
Weight Management	637	530

Nutrition Consultation for the following conditions:

Diabetes (Type 1, Type 2, and Gestational DM)
Gastrointestinal Disorders
High Blood Pressure and other Cardiovascular Conditions
High Cholesterol and High Uric Acid Problems
Metabolic Disorders
Renal Disease
Children and Teenagers with Food or Weight Issues
Nutrition Support
Pediatric Management and Family Education for the Neonatal Population
Weight Management
Pulmonary Diseases
Cancer Nutrition
Women’s Nutrition Management
Nutrition Management for Cardiac and Pulmonary Rehabilitation

Food Service Operations

Provides three meals daily for admitted patients, including snacks as applicable.
Watchers may request meals for ₱200/complete meal.
Contact for orders: Cebu – 751-106 / 751-107 | Mandaue – 8140
Cut-off time for orders: 7:00 PM

Meals for Admitted Patients

Activity	Meal	Schedule / Timing	Remarks
Daily Meal Service Schedule	Breakfast	3:00 AM – 8:00 AM	Daily Meal Service Schedule Breakfast 3:00 AM – 8:00 AM Meals will be available for NEW patients who are registered in the HIS within this time frame.
	Lunch	8:00 AM – 12:00 NN
	Dinner	2:00 PM – 7:00 PM
Cut-off for Late Admission	Breakfast	8:00 AM	Cut-off time for Late Admission Breakfast 8:00 AM Meals will NO longer be served to NEW patients who are encoded or called in after this cut-off time. NOTE: Food will be served on the next meal service.
	Lunch	12:00 NN
	Dinner	7:00 PM
Diet Order Changes	Breakfast	5:50 AM	Diet Prescription / Diet Order Changes Breakfast 5:50 AM Beyond these cut-off times, all NEW diet orders, diet changes, and revisions will be accommodated in the next meal service.
	Lunch	10:30 AM
	Dinner	4:30 PM

All patients on NGT Feeding are provided with Oral Nutrition Supplements, prepared by the dietary department Enteral formula is made from commercial products in the food and Nutrition Services according to the physician’s diet order. The enteral formula can also be prepared from commercial products bought and brought to the department by the patient or significant others facilitated by the nursing staff.

2. Is a written prescription required?

Preferably, patients will need a referral from their APs. If there is no referral, the patient will be assessed by the dietitian, considering medical prescription and laboratory results.

3. How can I schedule a nutrition consultation?

Food and Nutrition Services is offering face-to-face and virtual nutrition consultations. To book an online consultation, please visit TeleNutrition Consult using https://www.chonghua.com.ph and go to Patient Portal. Register and Set a Schedule for your desired date and time or you may call us at local 751107 (Cebu) and 8140 (Mandaue) for further inquiries. TeleNutrition Consults is available from 8 am – 4 pm every Monday to Sunday.

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	76109 In Patient: 0968 8634187 Outpatient: 0968 8635800	IN PATIENT MONDAY – FRIDAY (8AM-5PM) SATURDAY (7AM-3PM) OUTPATIENT MONDAY – FRIDAY (7AM-4PM) SATURDAY (7AM-3PM)	GF Building A/B
MANDAUE	INPATIENT 82217 OUTPATIENT 82215/82211 OUTPATIENT CP: 0968-850-8499	INPATIENT MON-FRI 7-4PM SAT 7-3 PM OUTPATIENT MON-FRI 7-4 PM SAT 7-3 PM	UG ADMITTING SECTION

1. What services do you offer?

We help facilitate all HMO related concerns for both inpatient and outpatient services.
For Out-patient: We facilitate the issuance of LOA for consultation and diagnostic procedures.

2. What are the Requirements for Emergency Room (ER) ADMISSION?

Health Maintenance Organization (HMO) Card
Company ID and or any valid Identification card

3. What are the Requirements for Direct to Room (DTR) ADMISSION?

Health Maintenance Organization (HMO) Card
Company ID and or any valid Identification card
Direct-To-Room Order
Pre-approval LOA from the patient’s HMO provider especially if the patient has early elective procedures. (With this, the HMO provider would be able to apprise their coverage prior to the admission.)

4. What are the Requirements for OUTPATIENT CONSULTATION?

Health Maintenance Organization (HMO) Card
Company ID and or any valid Identification card
Doctor’s Name

5. What are the Requirements for OUTPATIENT PROCEDURE?

Health Maintenance Organization (HMO) Card
Company ID and or any valid Identification card
Doctor’s request with supporting diagnosis

6. Where can I get a Letter of Authorization (LOA)?

In Chong Hua Hospital Cebu (CHHC), Outpatient LOA’s can now be secured in OP HMO counter at Bldg AB Lobby across Pharmacy
In Chong Hua Hospital Mandaue (CHHM), Outpatient LOA can now be secured in OP HMO counter at Upper Ground Floor, Admitting Section

7. What is the Coverage of HMO?

To know more about the coverage, you may communicate with your HMO provider for confirmation or verification of coverage. Kindly note that in-patient and out-patient approvals will be subject to verification based on the diagnosis provided by the doctor, in accordance with the member’s policy.

8. Important Reminders

Chong Hua Hospital (CHH) HMO cannot issue an LOA to all insurances, in which Outpatient benefits are clinic-based.
Requesting doctors must be accredited with insurance.
Society of NEUROLOGY and UROLOGY are not affiliated with any insurances, with this, the Issuance of LOA for Consultation is not possible.
Before obtaining the Letter of Authorization (LOA), please ensure that you know your doctor, as their information is needed for the issuance of the LOA.
Patients may also ask for a list of doctors at the information desk and call the secretary for an appointment.

For International Insurance:

The patient’s insurance should have a direct billing agreement with Chong Hua Hospital. If not, the insurance may work with any accredited local partners for the issuance of the guarantee of payment.

Branch	Contact #	Operating Hours	Location
CEBU	76118 \| 76119 0968 867 6638 chhc_cardio_unit@chonghua.com.ph	Mon – Sat 7:00 AM – 3:00 PM	GF Building A/B
MANDAUE	82130 09688598234 chhm_cardiology@chonghua.com.ph	Mon – Sat 7:00 AM – 3:00 PM	Upper Ground Hospital Lobby

Branch

Contact #

Operating Hours

Location

CEBU

76118 | 76119

0968 867 6638

chhc_cardio_unit@chonghua.com.ph

Mon – Sat

7:00 AM – 3:00 PM

GF Building A/B

MANDAUE

82130

09688598234

chhm_cardiology@chonghua.com.ph

Mon – Sat

7:00 AM – 3:00 PM

Upper Ground Hospital Lobby

1. What are the Services offered?

ECG
24 hours Holter Monitoring
24 hours Ambulatory Blood Pressure Monitoring (ABPM)
2DEcho (Adult)
2DEcho (Pedia)
Strain/Strain rate
Fetal Echo A.K.A. Fetal 2D Echo
Treadmill Stress Test (TST)
Treadmill Stress Echo (TSE)
Dobutamine Stress Echo (DSE)
Transesophageal Echocardiography (TEE)
Carotid Duplex scan
Transcranial Scan
Arterial/Venous Duplex Scan
Renal Duplex Scan
Ankle Brachial Index
Duplex Scan of the Mass/AV Shunt
Evaluation of AV Shunt
Segmental Pressure Studies
Tilt – Table Testing (Chong Hua Mandaue)
Bicycle Stress Echo (Chong Hua Fuente)
Bicycle Stress Test (Chong Hua Fuente)

2. Is a written prescription required?

Yes, a written prescription from your attending, referring, or requesting physician must be presented to ensure we perform the correct procedure and prepare you safely and appropriately for the treatment.

3. Which procedures are available for walk-in, and which require scheduling?

Procedure	How to avail
ECG	Walk-in
24 hours Holter Monitoring	Scheduling
24 hours Ambulatory Blood Pressure Monitoring
2D Echo with Doppler (Adult)	Scheduling / Walk-in
2D Echo with Doppler (Pedia)	Scheduling
Strain/Strain rate	Scheduling / Walk-in
Fetal Echo	Scheduling
Treadmill Stress Test (TST)
Treadmill Stress Echo (TSE)
Dobutamine Stress Echo (DSE)
Transesophageal Echocardiography (TEE)
Carotid Duplex scan	Scheduling
Transcranial Scan
Arterial Duplex Scan (lower extremities) with ABI
Venous Duplex Scan (lower extremities)
Renal Artery Duplex Scan	Scheduling
Duplex Scan of the Mass/AV Shunt
Evaluation of AV Shunt
Segmental Pressure Studies
Tilt – Table Testing (CHH-Mandaue)
Bicycle Stress Echo
Bicycle Stress Test

4. When will I get the results?

We strongly advise you to follow up after 24 hours so that we can provide you with an update on your procedure and the status of the results. Results will be available within two (2) to three (3) working days. For inquiries regarding the availability of your results, please refer to the Cardio Unit’s contact numbers and email.

5. How can I access the results?

For digital copy, you may log-in to our hospital’s Patient Portal:

https://CHiApp.chonghua.com.ph

Procedure	Access
ECG	Digital copy. Hard copy may also be picked up at the unit.
24 hours Holter Monitoring	The doctor’s interpretation can be accessed online, but a printed result (machine-generated printout for tracing) must be picked up at the Cardio Unit. Hard copy also available.
24 hours Ambulatory Blood Pressure Monitoring	Digital copy. Machine-generated printout must be picked up at the unit.
2DEcho with Doppler (Adult)	Digital copy. Hard copy also available at the unit.
2DEcho with Doppler (Pedia)
Strain/Strain rate
Fetal Echo
Treadmill Stress Test (TST)	The doctor’s interpretation can be accessed online, but printed result (machine-generated tracing) must be picked up. Hard copy also available.
Treadmill Stress Echo (TSE)
Dobutamine Stress Echo (DSE)
Transesophageal Echocardiography (TEE)	Digital copy. Hard copy also available at the unit.
Carotid Duplex scan
Transcranial Scan
Arterial Duplex Scan (lower extremities) with ABI
Venous Duplex Scan (lower extremities)	Digital copy. Machine-generated printout must be picked up at the unit.
Renal Artery Duplex Scan	Digital copy. Hard copy also available at the unit.
Duplex Scan of the Mass/AV Shunt
Evaluation of AV Shunt
Segmental Pressure Studies	Digital copy. Machine-generated printout must be picked up at the unit.
Tilt – Table Testing (CHH-Mandaue)	Digital copy. Hard copy also available at the unit.
Bicycle Stress Echo	The doctor’s interpretation can be accessed online, but printed result (machine-generated tracing) must be picked up. Hard copy also available.
Bicycle Stress Test

6. How long does each procedure take?

Procedure	Average Time
ECG	5 minutes
24 hours Holter Monitoring	20 minutes
24 hours Ambulatory Blood Pressure Monitoring	20 minutes
2D Echo with Doppler (Adult)	30 min – 1 hr (depending on patient’s case)
2D Echo with Doppler (Pedia)	20 minutes
Strain/Strain rate	20 minutes
Fetal Echo	20 minutes
Treadmill Stress Test (TST)	30 minutes
Treadmill Stress Echo (TSE)	1 hour
Dobutamine Stress Echo (DSE)	1 hr + recovery time
Transesophageal Echocardiography (TEE)	1 hr + recovery time
Carotid Duplex scan	30 minutes
Transcranial Scan	45 minutes
Arterial Duplex Scan (lower extremities) with ABI	1 hour
Venous Duplex Scan (lower extremities)	45 minutes
Renal Artery Duplex Scan	30 – 45 minutes
Duplex Scan of the Mass/AV Shunt	45 minutes
Evaluation of AV Shunt	20 minutes
Segmental Pressure Studies	1 hour
Tilt – Table Testing (CHH-Mandaue)	1 hr & 30 mins
Bicycle Stress Echo (Chong Hua Fuente)	1 hour
Bicycle Stress Test (Chong Hua Fuente)	1 hour

7. What are the preparations before the procedure?

Procedure	Preparation
Fetal Echo	Must be 26 weeks/6 months and older, depending on indication such as fetal arrhythmia.
Treadmill Stress Test (TST)	Take light meal 1 hour before the procedure Wear soft-soled shoes and comfortable clothes Bring extra shirt, face towel, and bottled water Avoid caffeinated drinks (coffee, soda, tea, energy drinks) Do not take beta blockers a day prior (e.g. Verapamil, Atenolol, etc.) Post-bypass/angioplasty/ACS patients may continue beta blocker maintenance
Treadmill Stress Echo (TSE)
Dobutamine Stress Echo (DSE)	Take light meal 1 hour before the procedure Avoid caffeinated drinks Do not take beta blockers a day prior Post-bypass/angioplasty/ACS patients may continue beta blocker maintenance
Transesophageal Echocardiography (TEE)	6-8 hours fasting Sips of water allowed up to 4 hours before procedure Hold anticoagulants (e.g., Warfarin) 5-6 days prior — confirm with unit RT-PCR required, valid for 5 days from specimen collection Bring an accompanying person on the day of the procedure
Renal Artery Duplex Scan	12 hours fasting Take 60ml Duphalac & 3 Avarine softgels at bedtime (or 2 tablets of Bearse) Take 3 more softgels or 2 tablets of Bearse 2 hours before procedure If no bowel movement, insert 2 Dulcolax suppositories per rectum Avoid milk and dairy products 2 days before the exam
Tilt – Table Testing (CHH-Mandaue)	Bring previous lab results (ECG, 2D Echo, EEG, CT/MRI, etc.) Fast for 4 hours before procedure No caffeine, tea, or smoking 6 hours before Wear loose, comfortable clothing Take usual medications unless advised otherwise Patients under Dr. Vestal: withhold antihypertensive meds, bring them for post-procedure intake Bring an accompanying person
Bicycle Stress Echo	Take light meal 1 hour before the procedure Wear soft-soled shoes and comfortable clothes Bring extra shirt, face towel, and bottled water Avoid caffeinated drinks Do not take beta blockers a day prior Post-bypass/angioplasty/ACS patients may continue beta blocker maintenance Bring an accompanying person

Branch	Contact #	Operating Hours	Location
CEBU	75212	Mon – Fri 7:00 AM – 3:00 PM Saturday 8:00 PM – 12:00 NN	3F Building C
MANDAUE	8696	Mon – Fri 7:30 AM – 3:30 PM	6F Hospital Bldg

1. What are the Services Offered?

Cancer Treatment and Supportive Care Services

We provide a wide range of treatments and supportive care for cancer patients at both of our locations.

Chemotherapy (Available at Both Sites)

What are the different types of chemotherapy to target cancer:

Intravenous Chemotherapy (Through the vein)
Intrathecal Chemotherapy (Into the spinal fluid)
Intramuscular Chemotherapy (Into the muscle)
Intravesical Chemotherapy (Into the bladder)
Subcutaneous Chemotherapy (Under the skin)

Other Cancer Treatments

Immunotherapy – Boosts the body’s natural defenses against cancer
Chelation Therapy – Helps remove heavy metals from the body
Therapeutic Phlebotomy – A procedure to remove extra blood when needed
Pulse Therapy – High-dose treatment given in short bursts

Blood Transfusion (For Cancer Patients Only)

Whole blood
Red blood cells (for anemia)
Platelets (collected through a special process)
Plasma (helps with clotting)
Cryoprecipitate (for blood clotting disorders)

Specialized Procedures

Lumbar Puncture (For Cancer Patients Only) – A procedure to collect spinal fluid, with or without sedation
Bone Marrow Aspiration and Biopsy – A test to check bone marrow, with or without sedation
Port-A-Cath Flushing – Keeps a chemotherapy port clean and working properly

Medications and Fluid Support

Chemotherapy Tablets – Oral chemo medication
Hydration Therapy – Extra fluids before a CT scan, MRI, or PET scan with contrast
IV Antibiotics (For Cancer Patients Only) – Given through the vein when needed

Our goal is to provide safe, effective, and compassionate care to support every step of your cancer treatment journey.

2. Is a written prescription required?

To ensure patient safety and proper preparation, a written prescription from your Attending or Requesting Physician is required before any procedure. The physician must be affiliated with our unit.

Who Can Issue a Prescription?

For Tumors – Oncologists
For Blood Disorders – Hematologists
For Rheumatic Disorders – Rheumatologists
For OB-GYN Cases – OB-GYN Oncologists only
For Surgical Cases – Surgical Oncologists only

This policy helps ensure that each procedure is performed correctly and safely, tailored to the patient’s specific condition.

3.How do I schedule or reschedule a treatment or procedure?

Your Attending Physician will determine and schedule your treatment or procedure.
If you need to reschedule, please coordinate directly with your Attending Physician.
Walk-ins are highly discouraged to ensure proper preparation and patient safety.

4. How long does it take to get the results of a Bone Marrow Aspiration and Biopsy?

If done within Chong Hua Hospital: Results will be available in 7 working days.
If sent to an external facility (NKTI or SLMC): Results will be available in 12-14 working days.
For result availability, please contact the Laboratory Releasing Unit.

5. Where to Access the Results (Bone Marrow Aspiration and Biopsy Results)?

Where to Claim:

For tests done within Chong Hua Hospital: Histopathology Department
For send-out tests (NKTI or SLMC): Laboratory Releasing Area

Important Reminders:

Bring the patient ledger/receipt when claiming results.
If a representative is claiming the results, a signed Authorization Letter is required.

6. What is the Cut Off time for Procedures?

To ensure proper scheduling and patient safety, please note the following cut-off times for procedures:

Blood Transfusion:
- 1 Unit: 10:00 AM
- 2 Units: 8:00 AM
Bone Marrow Aspiration & Biopsy:
- With Sedation: 10:00 AM
- Without Sedation: 1:30 PM
Lumbar Tap:
- With Sedation: 10:00 AM
- Without Sedation: 12:00 PM
Chemotherapy:
- Less than 4 hours: 10:00 AM
- More than 4 hours: 8:00 AM

7. What are the Prices?

For accurate and updated pricing information, please contact the unit directly. Our staff will be happy to assist you with any cost-related inquiries.

8. What are the available modes of payment?

We accept both cash and insurance for processing.

Cash Basis

Spot cash
Debit card
Credit card

For insurance coverage, please coordinate with the unit to verify eligibility and requirements.

9. Do you accept Insurance (HMO) and PhilHealth?

Insurance Acceptance

We accept insurance payments, provided that:
A Letter of Authorization (LOA) or Guarantee of Payment (GOP) is issued before the scheduled procedure.
The validity date covers the scheduled procedure.

Important Reminder:

If you plan to use your insurance, please inform our unit at least 3 days before your scheduled procedure to allow us to order your medications in advance.

Before proceeding, kindly check your LOA for:

Procedure accuracy – The procedure listed must match your Written Prescription.
Location – Ensure the LOA specifies the correct site: CHH Cebu or CHH Mandaue.

PhilHealth Coverage

The total hospital bill will be reduced based on PhilHealth’s case rate for your specific diagnosis.
To ensure proper application of benefits, always bring your Member Data Record (MDR) each time you receive treatment.

For further assistance, please contact our unit staff.

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CEBU

Receiving: 75102

PTTS: 75103

Releasing: 75147

Histopathology: 75165

Blood Bank: 75101 | 76237

Networking: 0968-872-6317 / local no. 75133

OIC phone and email:

75106

09688721373

chhc_laboratory_@chonghua.com.ph

Main Laboratory

24/7

Histopathology Office Hours

Mon-Fri: 7AM – 5PM

Sat: 7AM – 3PM

Building C

Ground Floor

MANDAUE

Receiving/Releasing: 82100

Histopathology: 8269

Blood Bank: 8247 / 0968-859-0770

Lab Service Phone: 0968-860-6783

chhm_laboratory_@chonghua.com.ph

Main Laboratory

24/7

Histopathology Office Hours

Mon-Fri: 7AM – 5PM

Sat: 6AM – 2PM

Upper Ground Floor

Hospital Lobby

1. What services do you offer?

Laboratory Department consists of the ff units:
- Clinical Chemistry
- Immunology-Serology
- Microbiology
- Clinical Microscopy
- Hematology
- Blood Bank
- Histopathology
- Molecular Pathology
- PCR/Networking

Drive-thru services
- Drive Thru @ Chong Hua Medical Mall, Upper Ground Floor
- May or may not pre-register via portal
- Open from Monday-Saturday, 6am-2pm
Home Service
- Health on Wheels care of Chong Hua Medical Mall (please see attached poster and memo for details)

CHONG HUA HEALTH ON WHEELS Frequently Asked Questions (FAQs)

What is Chong Hua Hospital Health on Wheels?

Experience hospital-quality lab testing in the comfort of your home with Chong Hua Hospital Health on Wheels. Our certified professionals bring advanced laboratory services to you – delivering fast, accurate, and reliable results without the hassle of travel. Convenience, precision, and expert care – all at your doorstep.

Who can avail of these services?

Our mobile care services are available to anyone who needs medical care at home, including:

Busy individuals who can’t visit the hospital
Seniors or individuals with mobility challenges
Parents with young children
Immunocompromised patients seeking to minimize exposure
Anyone in need of routine tests, diagnostics, or consultations

How to avail the service?
- Book an Appointment – Call 0968 867 6515 for inquiries and bookings
- Laboratory Service at Home – Medical Professionals will visit your home.
- Get Your Results Online – Get test results through our online platform or via email.

What is the Schedule of the Chong Hua Health on Wheels program?

6:00AM – 2:00PM ꞁ Monday to Saturday

NOTE: Schedules received after 2:00 PM will be processed on the next available service day.

What are the area coverage and transportation fees for Chong Hua on Wheels?

Areas within a 10KM radius from Chong Hua Medical Mall – P1,000.00

Cebu City: Labangon, Calamba, Sambag 1 & 2, Ramos, Capitol, Guadalupe, Kamputhaw, Punta Princesa, Tisa, Basak-San Nicolas, Mambaling, Taboan, Pasil, Suba, Ermita, San Roque, downtown areas, Lahug, Apas, Lorega, Carreta, Hipodromo, Port Areas, Mabolo, Kasambagan, Pardo, Inayawan, Bulacao, Banilad, Talamban, Busay
Mandaue City – North: Subangdaku to Guizo; Centro to Umapad

Areas beyond 10KM but within a 20KM radius from Chong Hua Medical Mall – P1,500.00

Cebu City: Pit-os, Babag, Taptap, neighboring barangays in the TCH area; Binaliw, Agsungot, Guba, Adlawon, Sirao
Mandaue City – South: Maguikay to Jagobiao; Paknaan, Tabok, to Cabancalan
Metro Cebu North: Consolacion, Liloan
Metro Cebu East: Lapu-Lapu City, Cordova
Metro Cebu South: Talisay City, Minglanilla

Networking
- We facilitate networking of Laboratory Exams to St Luke’s Medical Center (SLMC), National Kidney Transplant Institute (NKTI) and UP-NIH
- Patient can contact the networking assigned staff at this number
  - Monday to Thursday (6AM to 2PM only) – 0968-872-6317 or local no. 75133
- You may visit/approach/contact Laboratory Networking Assignee to inquire what tests do we network to SLMC, NKTI and UP-NIH.

2. What diagnostic procedures do you offer?

COVID Related

Test Name	PRICE	TURN AROUND TIME
COVID-19 Sansure RT-PCR	3,360	Batch running (once a day) Cut off: 10AM Result: 6PM same day
Cartridge RT-PCR	4,921	4-6 hours
Rapid Antigen Test	660	Within 2 hours
Biofire Respiratory Panel 2.1	10,000	2-3 hours
Maglumi 2019 NCOV IgG	3,600	4-5 hours
Maglumi 2019 NCOV IgM	3,600	4-5 hours

Disclaimer: For any clarifications regarding pricing, please contact the unit directly, as rates are subject to change without prior notice. In the event of any discrepancy, the updated information in the Billing Section shall take precedence.

DRUG TESTING

Drug Testing equivalent terms and price in HIS:

METHAMPHETAMINE/TETRAHYDROCANNABINOL (MET/THC) – 279
COLLECTION & PROCESSING FEE – 108

Pap smear

Can be done by a Doctor (OBGYNE) in their clinic, or at the OPD Unit.
If patient opts to proceed to OPD Unit, follow these steps:

(1) Proceed to the laboratory for charging. A charge slip will be given to you. Once you have the charge slip, proceed to billing.

(2) At the Billing dept., present your charge slip and pay for the procedure. Once you have the official receipt, proceed to the Histopathology unit.

(3) At the Histopathology unit, present your Official Receipt in order to claim your pap smear kit. Once you have the kit, proceed to OPD.

(4) At the OPD unit, inform the unit in charge of your procedure. If there is no available slot for the day, a staff member will inform you of the next available schedule.

(5) After the procedure, bring your kit (specimen) back to the Histopath Unit. The result is available 7 working days after the specimen is submitted. Note: Result is not available to Patient Portal, the result is for pick up.

Brochure updated as of: 03/05/2025

CHEMOTHERAPY PANEL I
Complete Blood Count (CBC)

Bilirubin, Total

SGOT/AST

SGPT/ALT

Creatinine, Serum

Php 1,524.25

*Non-Fasting

(Daily)

CHEMOTHERAPY PANEL 2

Complete Blood Count (CBC)

Bilirubin, Total

SGOT/AST

SGPT/ALT

Creatinine, Serum

Calcium, lonized

Potassium, Serum

Sodium, Serum

Php 3,249.40

*Non-Fasting

(Daily)

CARDIAC INJURY PANEL A

CPK-MB or CK-MB

Troponin-1 (Quantitative)

Php 3,302.25

*Non-Fasting

(Daily)

CARDIAC INJURY PANEL B

CPK-MB or CK-MB

Creatinine Phosphokinase (CPK or
CK), Total

Lactate Dehydrogenase (LDH)

SGOT/AST

Troponin-1 (Quantitative)

Urea Nitrogen (BUN)

Php 5,072.90

*Non-Fasting/

(Daily)

FERTILITY PANEL (FEMALE)

Follicle Stimulating Hormone
(FSH)

Estradiol

Luteinizing Hormone (LH)

Prolactin, EIA

Php 4,755.10

*Non – Fasting

(MUF)

FERTILITY PANEL 2 (FEMALE)

Progesterone

Testosterone

Prolactin

Luteinizing Hormone (LH)

Follicle Stimulating Hormone
(FSH)

Estradiol

Php 8,916.25

*Non – Fasting

(MUF)

FERTILITY PANEL (MALE)

Follicle Stimulating Hormone
(FSH)

Luteinizing Hormone (LH)

Prolactin

Testosterone

Php 6,770.40

*Non — Fasting

(MUF)

MENOPAUSE PANEL

Follicle Stimulating Hormone
(FSH)

Estradiol

Php 2,191.00

*Non-Fasting

(MUF)

THROMBOEMBOLIC PROFILE

Troponin-I (Quantitative)

D-Dimer

Php 3,418.45

*Non-Fasting

(Daily)

ELECTROLYTE PANEL

Carbon Dioxide Combining Power

Chloride, Semm

Potassium, Serum

Sodium, Serum

Php 1,996.75

*Non-Fasting

(Daily)

PRE-DIALYSIS SCREENING PANEL

Immune-Antibody Titer

Antibody to HBsAg, ElA

Antibody to Hepatitis C, EIA
(Quantitative)

HBsAg (Quantitative)

Antibody to Hepatitis B Core
Antigen, EIA

Php 5,049.80

*Non-Fasting

(Daily)

DIALYSIS PANEL

Uric Acid, Serum

SGOT/AST

Calcium, Total

Phosphatase, Alkaline

Albumin, Serum

Urea Nitrogen (BUN)

Sodium, Semm

Potassium, Semm

Phosphorous, Inorganic

Glucose Fasting

Creatinine, Semm

Chloride, Semm

Carbon Dioxide Combining Power

Cholesterol Total

Complete Blood Count

HBSAG (Quantitative)

Php 6,426.00

*6-8 hrs Fasting

(Daily)

IRON STUDIES PACKAGE

Iron & Unsaturated Iron
Binding Capacity

Ferritin (HCA, HD)

Php Pl,786.75

*10-12 hrs. Fasting

(Daily)

TRIPLE SCREEN PANEL

AFP (Liver, Germ Cell Tumors)

BHCG, Semm (Trophoblastic,
Teratogenic)

Estradiol

Php P3,710.88

NAT SCREENING PANEL

HIV RNA

HCV RNA

HBV DNA

Php P4,326.OO

EXECUTIVE PANEL A JUNIOR

Albumin, Serum

Bilimbin, Direct & Indirect

Calcium, Total

Cholesterol, Total

Creatinine, Semm

Glucose, Fasting

Phosphatase, Alkaline

Phosphorous, Inorganic

SGOT/AST

Triglycerides

Uric Acid, Semm

Complete Blood Count (CBC)

Stool Exam

Urinalysis

Php 4,052.30

*10-12 hrs. Fasting

aily)

EXECUTIVE PANEL B

Complete blood Count (CBC)

Occult Blood (Anti Human Globin)

Urinalysis

Bililllbin, Total

Calcium, Total

Cholesterol, Total

Cholesterol HDL (Alpha
Lipoprotein)

Cholesterol LDL (Beta
Lipoprotein)

Cholesterol VLDL (Prebeta
Lipoprotein)

Creatinine, Semm

Glucose, Fasting

Gamma Glutamyl Transpeptidase
(GGT)

Glycosylated Hemoglobin (HBAlc)

Urea Nitrogen (BIJN)

Lactate Dehydrogenase (LDH)

Phosphatase, Alkaline

Phosphorous, Inorganic

Protein, Total w/ A/G ratio

SGOT/AST

SGPT ALT

Triglycerides

Uric Acid, Semm (BUA)

Sodium, Serum

Potassium, Serum

Php 7,348.80

*10-12 Hrs. Fasting

Daily)

EXECUTIVE PANEL C

Complete Blood Count (CBC)

Occult Blood (Anti Human Globin)

Urinalysis

Bilirubin, Total

Calcium, Total

Cholesterol, Total

Cholesterol HDL (Alpha
Lipoprotein)

Cholesterol LDL (Beta
Lipoprotein)

Cholesterol VLDL (Prebeta
Lipoprotein)

Creatinine, Semm

Glucose, Fasting

Gamma Glutamyl Transpeptidase
(GGT)

Glycosylated Hemoglobin (HBAlc)

Urea Nitrogen (BUN)

Lactate Dehydrogenase (LDH)

Phosphatase, Alkaline

Phosphorous, Inorganic

Potassium, Serum

Protein, Total w/ A/G ratio

SGOT/AST

SGPT ALT

Sodium, Serum

Triglycerides

Uric Acid, Serum (BUA)

HBsAg (Quantitative)

PSA Total

Php 9,712.80

*10-12 hrs. Fasting

(Daily)

EXECUTIVE PANEL D / DIABETIC
PANEL

Complete Blood Count (CBC)

Micro-Albumin Creatinine Ratio
(Urine)

Urinalysis

Cholesterol, Total

Cholesterol HDL (Alpha
Lipoprotein)

Cholesterol LDL (Beta
Lipoprotein)

Cholesterol VLDL (Prebeta
Lipoprotein)

Creatinine, Serum

Glucose, Fasting

Glucose 2 hrs. Post Prandial
Test

Glycosylated Hemoglobin (HBAI C)

SGPT ALT

Triglycerides

Urea Nitrogen

Php 4,914.18

– 12 hrs. Fasting

(Daily)

LIVER PROFILE

Bilirubin, Total, Direct and
Indirect

Gamma Glutamyl Transpeptidase

Phosphatase, Alkaline

Protein, Total with A/G ratio

SGPT ALT

Php 1,952.05

*Non – Fasting

(Daily)

STI PANEL 1

Immune Antibody Titer
(Patient Informed Consent Required)

Antibody to Hepatitis C
(Quantitative)

Treponema Pallidum
Immunofluorescence

HSV 1 IgG

HSV 2 IgG

Php 9,589.80

*Non – Fasting

(Daily)

very Wednesday &
Saturday)

Cut off 9: OOam)

INFLAMMATORY MARKER PACKAGE

Lactic Dehydrogenase (LDH)

D-dimer

CRP HS (Quantitative)

Procalcitonin

Ferritin (HCA, HD)

Php 7,848.00

*10 – 12 hrs. Fasting

HEPATITIS PROFILE 2

Antibody to HBE Antigen, EIA

Antibody to HBsAg, ElA

Antibody to Hepatitis C, EIA
(Quantitative)

HBE Antigen

HBsAg (Quantitative)

Antibody to Hepatitis B core
Antigen, EIA

IgM Antibody to Hepatitis A,
EIA

IgM Antibody to HBcore EIA

Php 7,206.15

*Non – Fasting

—(Dai1y)

LIPID PROFILE

Cholesterol, Total

Cholesterol HDL (Alpha
Lipoprotein)

Cholesterol LDL (Beta
Lipoprotein)

Cholesterol VLDL (Prebeta
Lipoprotein)

Triglycerides

Php 1,938.33

*10 – 12 hrs. Fasting

(Ogdy)_

LUPUS PANEL (COMPREHENSIVE)

Complete Blood Count

Erythrocyte Sedimentation Rate
(ESR)

L.E. Prep.

Micro-Albumin Creatinine Ratio
(Urine)

Anti-DsDNA (Immunofluorescence)
IgG

ANA (Immunofluorescence) with
Dilution

Anti-Cardiolipin IgG

Anti-Cardiolipin IgM

Anti-Sm

Anti-RNP

Anti-SSA

Anti-SSB

Anti-SCL

Anti-JO-I

Php 34,488.60

*Non – Fasting

(Tuesday and Friday)

(Cut off 9:00am)

LE PANEL 1 (SLE) –

Anti-DsDNA (Immunofluorescence)
IgG

ANA (Immunofluorescence) with
Dilution

Anti-Sm

Anti-RNP

Anti-SSA

Anti-SSB

Php 25,675.50

*Non – Fasting

(Tuesday and Friday)

Cut off 9:00am

LE PANEL 11 (CONNECTIVE
TISSUE DISEASES

Anti-DsDNA (Immunofluorescence)
IgG

ANA (Immunofluorescence) with
Dilution

Anti-Sm

Anti-RNP

Anti-SCL

Anti-JO-I

Php 25,058.50

*Non – Fasting

(Tuesday and Friday)

Cut off 9: OOam

PRE-ECLAMPSIA PANEL

Creatinine, Semm

Lactate Dehydrogenase (LDH)

SGPT/ALT

Uric Acid, Semm

Complete Blood Count (CBC)

Urinalysis

SGOT/AST

Php 2,143.05

*Non – Fasting

(Daily)

HEMOSTASIS PROFILE

Bleeding Time Method)

Complete Blood Count (CBC)

Partial Thromboplastin Time (PTT
APTT)

Prothrombin Time

Php 2,079.58

*Non – Fasting

(Daily)

STI PANEL 2

(Quantitative)

Immune Antibody Titer (Patient
Informed Consent Required)

Antibody to Hepatitis C
(Quantitative)

Nat Screening

Treponema Pallidum
Immunofluorescence

HSV 1

HSV 2 IgG

Php 12,087.60

*Non – Fasting

(Daily)

(Every Wednesday &
Saturday)

Cut off 9: OOam)

STROKE THROMBOLYSIS PANEL

Creatinine, Semm

Glucose, Fasting

Complete Blood Count (CBC)

Blood Typing (A, B, O & RH)

Prothrombin Time

Php 1,334.55

*6 – 8 hrs. Fasting

(Daily)

CARDIAC RISK PANEL

Cholesterol, Total

Cholesterol HDL (Alpha
Lipoprotein)

Cholesterol LDL (Beta
Lipoprotein)

Cholesterol VLDL (Prebeta
Lipoprotein)

SGPT/ALT

Triglycerides

Phosphatase, Alkaline

Uric Acid

Urea Nitrogen (BUN)

Insulin

Glycosylated Hemoglobin (HBAI C)

Creatinine

SGOT/AST

Php 5,132.40

*10 – 12 hrs. Fasting

(Daily)

AMENORRHEA/PITUITARY PANEL

Follicle Stimulating Hormone
(ESU)_

Luteinizing Hormone (LH)

Prolactin

Php 3,729.60

*Non – Fasting

METABOLIC PANEL

Bilimbin, Direct & Indirect

Calcium, Total

Carbon Dioxide Combining Power

Chloride, Semm

Cholesterol, Total

Creatinine, Serum

Glucose, RBS

Phosphatase, Alkaline

Potassium, Semm

Protein, Total with A/G ratio

SGOT/AST

SGPT ALT

Sodium, Serum

Urea Nitrogen (BUN)

Php 4,856.90

*Non – Fasting

(Daily)

RENAL PANEL

Albumin, Semm

Calcium, Total

Carbon Dioxide Combining Power

Chloride, Semm

Cholesterol, Total

Creatinine, Senrm

Glucose, Fasting

Phosphorous, Inorganic

Sodium, Semm

Potassium, Serum

Urea Nitrogen (BUN)

Complete Blood Count (CBC)

Micro-Albumin Creatinine Ratio
(Urine)

Urinalysis

Antibody to Hepatitis C
(Quantitative)

HBsAg (Quantitative)

Php 7,181.35

* 6 – 8 hrs. Fasting

(Daily)

RENAL QA PANEL

Albumin, Semm

Calcium, Total

Creatinine, Semm

Phosphorous, Inorganic

Urea Nitrogen (BUN) Pre
Hemodialysis

Urea Nitrogen (BUN) Post
Hemodialysis

Complete Blood Count

Php 2,103.90

*6 – 8 hrs. Fasting

COMPREHENSIVE TUMOR MARKER
PANEL

AFP (Liver, Germ Cell Tumors)

BHCG, Semm (Trophoblastic,
Teratogenic)

CA 125 11 (Female GUT)

CA 15-3 (Breast)

CA 19-9 (Pancreas, GIT)

Carcinoembryonic Antigen (CEA)
(GIT, Breast, Lung)

Free PSA

PSA-Tota1

Php 12,042.80

*Non – Fasting

(Daily)

MEN’S TUMOR MARKER PANEL

AFP (Liver, Germ Cell

Carcinoembryonic Antigen (CEA)
(GIT, Breast,

CA 19-9 (Pancreas, GIT)

Free PSA

PSA-Tota1

Php 7,614.25

*Non – Fasting

(Daily)

WOMEN’S TUMOR MARKER PANEL

AFP (Liver, Germ Cell

BHCG, Semm (Trophoblastic,
Teratogenic)

CA 125 11 (Female GÜT)

CA 15-3 (Breast)

CA 19-9 (Pancreas, GIT)

Carcinoembryonic Antigen (CEA)
(GIT, Breast, Lung)

Php 9,051.70

*Non-Fasting

(Daily)

3. Do I need a written prescription?

Some laboratory tests require a written prescription and prior assessment from the attending physician, while there are also tests that can be availed as per patient’s preference.

4. How to avail your services?

Walk in. First come, first serve basis
DRIVE THRU patients may walk in.

5. What is the standard turnaround time for laboratory results?

Papsmear – Papsmear kit will be given to the patient. The patient may opt to have the procedure performed either at the OPD or at her OB Gyne’s Clinic. The patient shall personally submit the kit with the specimen at the lab. The result is available 7 working days after the specimen is submitted.
Bone Marrow biopsy – Results are released within 5-7 working days.
2nd opinion tests – Cases wherein patients submit their samples/specimens for 2nd opinion. (e.g. procedures performed in other hospitals). Results are available within 5-7 working days.
Peripheral Blood Smear Test – Results are available within 5-7 working days.
Frozen Section Biopsy – STAT procedure. Result is available after 30 mins.
Acid Fast Stain (luwa) – 4-5 hrs
Blood Culture & Sensitivity – 3-5 days
Chikungunya Antibody IGM – 4-5 hrs
Complete Blood Count (CBC) – 2-3 hrs; if STAT, 30 mins-1 hour
Creatinine Serum – 4-5 hrs; 1 hr for MRI/CT SCAN
Dengue NSI Antigen (IGG, IGM, Antigen) – 4-5 hrs
Fasting Blood Sugar – 4-5 hrs
FBS with Lipid – 10-12 hrs
Fecal Occult Blood Test – 2-3 hrs
Fibrinogen level /Fibrinogen split products – 4-5 hrs
GBS Screening (Group B Streptococcus) – 4-5 working days
Glucose – 4-5 hrs.
Gram Stain – 4-5 hrs
Hepatitis profile – 4-5 hrs
Histolytica II EIA – 4-5 hrs
KOH Prep Fungus – 4-5 hrs
Liver Profile – 4-5 hrs
Lupus Panel (charged individually per test) – Dependent on the time each test is done. For more information, please contact the
Oral Glucose – dependent on Doctor’s request. For more information, please contact the
ProBNP – 1 hr
Procalcitonin – 4-5 hrs
Prothrombin – 4-5 hrs
APTT – 4-5 hrs
Semen Analysis – 4-5 hrs
Stool Exam – 2-3 hrs
TSH/HTSH (Thyroid-stimulating hormone) TEST – 4-5 hrs
Thyroid Panel – 4-5 hrs
Troponin Quantitative – 1 hr
Urinalysis – 2-3 hrs

6. How can I access my results?

You may view your result on our patient portal https://chi.chonghua.com.ph/. All lab test results are available in the portal except results for biopsy, HIV and special exams.

For pick-up of results, you need to present the patient’s valid ID and official receipt.

For authorized representative, you need to present the ff: upon claiming of results:

Letter of Authorization from the patient
Patient’s Valid ID
Official Receipt of the Laboratory Test
Valid ID of authorized person to claim

If the patient is unable to pick up the result or if the result is not available in the patient portal, we can email the result provided that you will completely fill up the email consent form. We will send the result via email, provided that the Email Consent Form is duly completed and submitted to chhc_laboratory_@chonghua.com.ph.

7. What are the preparations needed?

Glucose Fasting/Fasting Blood Sugar (FBS): 6-8 hrs
Lipid Profile: 10-12 hrs.
FBS with Lipid Profile: 10-12 hours
Iron Studies (Iron, UIBC, Ferritin): 10-12 hours
Inorganic Phosphorous: 6-8 hours
Ammonia: 6-8 hours
Insulin: 6-8 hours

*FASTING means no food and drinks allowed except water. Patients are still allowed to drink 1 or 2 glasses of water.

8. How to avail the services?

Step 1:

Proceed to Reception Area and present doctor’s prescription.

Step 2:

Main Lab: Get a priority number and ask for further instructions from the laboratory clerks.

9. Do I need a Letter of Authorization (LOA) from my HMO for medical tests?

For other tests, you need to present the approved LETTER OF AUTHORIZATION from the insurance company.

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CEBU

75168 | 75166

0968-872-3454

Mon – Fri 7:00 AM – 7:00 PM | Sat – Sun & Holidays 7:00 AM – 4:00 PM

3F Building D

MANDAUE

8573 | 8502

0968-860-7260

Mon – Fri 8:00 AM – 5:00 PM | Sat – Sun & Holidays 8:00 AM – 4:00 PM

5F Hospital Bldg

1. What are releasable medical records?

The releasable medical records are:
- Patient Data Sheet
- Consent for Admission and/or Special Procedures
- Discharge Summary/Clinical Abstract
- Laboratories/Diagnostics (Result)
- Operative Record
- Medical Certificate

2. How do I obtain releasable medical records?

Upon discharge a patient is given original copies of his releasable medical records.
After discharge, a patient can obtain copies of his releasable medical records through one of the following methods:
- by accessing CHi App or https://chi.chonghua.com.ph/
- by emailing Medical Records Office
  - chhmedicalrecords@chonghua.com.ph – Chong Hua Hospital Cebu
  - chhm_medrec_@chonghua.com.ph – Chong Hua Hospital Mandaue
- by visiting Medical Records Office
  - 3^rd floor Bldg. D, Chong Hua Hospital Cebu
  - 5^th floor Hospital Bldg., Chong Hua Hospital Mandaue

3. Who is authorized to request and claim copies of releasable medical records and what are the documentary requirements?

Patients
- Government issued ID
Parent(s) of the patient if the patient is under 18 years old
- Patient’s government issued ID
- Birth certificate
- Parent/s government issued ID
Legal guardian of the patient
- Proof of guardianship
- Patient’s government issued ID
- Legal guardian’s government issued ID
Authorized representative of the patient
- Special power of attorney/authorization letter from the patient
- Patient’s government issued ID
- Authorized representative’s government issued ID

4. What is the fee for obtaining copies of releasable medical records?

Soft copies are free of charge.
Fee for hardcopies are as follows:

Certified True Copy of Medical Records	P5.00 per page
Medical Certificate	P50.00 per set (2 copies)
Affidavits (requirements for late registration of birth cert & death cert)	Free of charge
Registration of Live Birth at City Health Cebu	Free of charge
Registration of Live Birth at City Health Mandaue	P113.00

5. Birth Certificate

The Certificate of Live Birth will be processed at the Medical Records Office.
For babies born to married parents, the Medical Records staff will assist the parents in registering the Certificate of Live Birth with the City Civil Registrar’s office. The parents can collect the registered Birth Certificate 2 to 3 weeks after the baby’s discharge.
For babies born to unmarried parents, the parents must personally register their baby’s Certificate of Live Birth at the City Civil Registrar’s office. Parents are required to submit a notarized affidavit as well as a notarized Certificate of Live Birth to the City Civil Registrar’s office. Affidavit will be provided by the Medical Records staff.

6. Death Certificate

The death certificate will be processed and released at:
- Medical Records Office (during business hours)
- Information Area (if Medical Records Office is closed)
The family, authorized representative, or the funeral parlor representative must personally register the death certificate at the City Registrar’s Offic

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	Landline: 255-8000 Local 75209 Mobile: 0968-869-4469	Monday – Friday: 8:00 AM – 4:00 PM Saturday: 8:00 AM – 12:00 NN Sundays: CLOSED (Note: All inquiries done beyond office hours will be responded to upon resume of unit operations)	10F, Building A, Room A-1006 (Temporary Location)
MANDAUE	Landline: 233-8000 Local 8537	Monday – Friday: 8:00 AM – 4:00 PM Saturday: 8:00 AM – 12:00 NN Sundays: CLOSED	5F Hospital Building

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CEBU

Landline: 255-8000
Local 75209

Mobile: 0968-869-4469

Monday – Friday: 8:00 AM – 4:00 PM
Saturday: 8:00 AM – 12:00 NN
Sundays: CLOSED
(Note: All inquiries done beyond office hours will be responded to upon resume of unit operations)

10F, Building A, Room A-1006
(Temporary Location)

MANDAUE

Landline: 233-8000
Local 8537

Monday – Friday: 8:00 AM – 4:00 PM
Saturday: 8:00 AM – 12:00 NN
Sundays: CLOSED

5F Hospital Building

1. What are the services offered?

Electroencephalogram (EEG) Services

Available at CHH-Mandaue (Outpatient Procedure)
- 12-Hour EEG
- 24-Hour EEG
Nerve and Muscle Diagnostic Services
- Electromyogram and Nerve Conduction Velocity (EMG-NCV)

Note: Some physicians may write Nerve Conduction Studies (NCS) instead of Nerve Conduction Velocity (NCV). These terms refer to the same test.

EMG-NCV with Repetitive Nerve Stimulation (RNS)
Repetitive Nerve Stimulation (RNS) Test
Standalone Nerve Conduction Velocity (NCV) Test

Evoked Potential & Auditory Response Tests
- Brainstem Auditory Evoked Response (BAER) / Auditory Brainstem Response (ABR)
- Evoked Potential Services
- Visual Evoked Response (VER) / Flash Visual Evoked Response (FVER)
- Somatosensory Evoked Response (SSEP)

2. Who are the affiliated doctors who can perform the procedures?

Electromyographers at Chong Hua Hospital

Chong Hua Hospital – Cebu

Elda Grace G. Anota (Rehabilitation Medicine)
Mary Jeanne O. Flordelis (Rehabilitation Medicine)
Jhaphet C. Agunias (Adult Neurology)

Chong Hua Hospital – Mandaue

All CHH-Cebu affiliated electromyographers also perform studies here, except Dr. Mary Jeanne O. Flordelis.

Who Performs the Studies?
- EEG, BAER, and VER Studies → Conducted by a trained Staff Nurse or Medical Ancillary Technician.
- EMG-NCV, RNS, and SSEP Studies → Conducted by a licensed physician with a sub-specialty in Electromyography and Nerve Conduction Velocity Studies, assisted by a trained Staff Nurse or Medical Ancillary Technician.

3. Is a written prescription required?

Yes, a written request from your attending, referring, or requesting physician is required. This is essential to ensure the correct procedures and special instructions are followed, and to provide important patient details to assist the medical team. The requesting physician does not need to be affiliated with Chong Hua Hospital.

Prescription Requirements Per Procedure

Electroencephalogram (EEG) – Including 12 to 24-Hour EEG
Duration of the study
Physician of choice to interpret the results
If sedation is required, specify the medication name, dose, route, and timing
Any special procedures to be performed during the study
Diagnosis

Electromyogram and Nerve Conduction Velocity (EMG-NCV), Repetitive Nerve Stimulation (RNS), and Somatosensory Evoked Potential (SSEP)
Physician of choice to perform the study
Any special procedures needed during the test
Diagnosis

Brainstem Auditory Evoked Response (BAER) & Visual Evoked Response (VER)
Physician of choice to interpret the results
If sedation is required, specify the medication name, dose, route, and timing
Any special procedures to be performed during the study
Diagnosis

4. How can I schedule an appointment for a diagnostic procedure?

Appointment Guidelines for Diagnostic Procedures

Booking in Advance:
Appointments should be scheduled at least 2 to 3 days in advance of the preferred date.

Ways to Book an Appointment:
Unit Visit
- (What to Expect?)
  - Staff will assist with the booking process, conduct a short interview, and provide a special instruction form outlining pre-procedure steps.
  - Once scheduled, a confirmed appointment will be provided, and patients must arrive at least 30 minutes before the procedure.

Phone Call
- Important: Inquiries made outside office hours or on closed days will not be entertained.
- What to Expect?
  - Staff will assist with the booking process, conduct a short interview, and provide a special instruction form outlining pre-procedure steps.
  - Once scheduled, a confirmed appointment will be provided, and patients must arrive at least 30 minutes before the procedure.
  - Unit location details will also be provided.
- For Walk-In Patients:
  - Information on the hospital unit’s appointment protocol will be given.
  - Important: Additional charges may apply if rescheduling is needed due to non-compliance with pre-procedure preparation or fully booked slots.

5. How long does it take to have my result?

SERVICES	DURATION
ELECTROENCEPHALOGRAM SERVICES
Electroencephalogram (EEG)	Cebu: 2-3 working days after the procedure is performed Mandaue: 3-5 working days after the procedure is performed
12 Hour Electroencephalogram	7 working days
24 Hour Electroencephalogram	7 to 12 working days
NERVE AND MUSCLE DIAGNOSTIC SERVICES
EMG-NCV Both Upper Extremities	15 minutes after the procedure is performed, 24 hours post-procedure (for complex cases)
EMG-NCV Both Lower Extremities
EMG-NCV Both Upper and Lower Extremities
EMG-NCV with RNS
Repetitive Nerve Stimulation (RNS)
Nerve Conduction Velocity
EVOKED POTENTIAL SERVICES
Brainstem Auditory Evoked Response (BAER) OR Auditory Brainstem Response (ABR)	Cebu: 2-3 working days after the procedure is performed Mandaue: 3-5 working days after the procedure is performed
Visual Evoked Response (VER) OR Flash Visual Evoked Response (FVER)	Cebu: 2-3 working days after the procedure is performed Mandaue: 3-5 working days after the procedure is performed
Somatosensory Evoked Response (SSEP)	15 minutes after the procedure is performed, 24 hours post-procedure (for complex cases

6. How can I access my results?

Authorized Claimants:

Results can only be claimed by the patient or their legal guardian during the unit’s operating hours.

Claiming by a Representative:

If the patient wishes to authorize another person to claim the results, the following documents must be presented:

Letter of Authorization signed by the patient, including the representative’s name.
Copy of the patient’s ID and representative’s ID.
Official receipt (For insurance payments, the account ledger must be presented).

Digital Copy Availability:

Results can be accessed online via the Patient Portal under the “Neurophysiology Results” section. https://pxi.chonghua.com.ph
Note: EMG-NCV, RNS, and SSEP studies cannot be viewed online.

7. How long does each diagnostic procedure take?

SERVICES	DURATION
ELECTROENCEPHALOGRAM SERVICES
Electroencephalogram (EEG)	30-40 minutes (but may vary depending on the doctor’s request)
12 Hour Electroencephalogram	13 hours (which includes assessment and aftercare)
24 Hour Electroencephalogram	25 hours (which includes assessment and aftercare)
NERVE AND MUSCLE DIAGNOSTIC SERVICES
EMG-NCV Both Upper Extremities	30-40 minutes
EMG-NCV Both Lower Extremities
EMG-NCV Both Upper and Lower Extremities	40 minutes to 1 hour
EMG-NCV with RNS	1 hour – 1 hour & 30 mins
Repetitive Nerve Stimulation (RNS)	20-30 minutes
Nerve Conduction Velocity	20-30 minutes
EVOKED POTENTIAL SERVICES
Brainstem Auditory Evoked Response (BAER) OR Auditory Brainstem Response (ABR)	30-40 minutes
Visual Evoked Response (VER) OR Flash Visual Evoked Response (FVER)
Somatosensory Evoked Response (SSEP)

8. What are the preparations before the procedure?

Pre-Procedural Instructions

EEG and BAER

Sleep Requirements:
Limit sleep to 3 hours (from 12:00 AM to 3:00 AM) the night before the procedure.
Once awake, avoid taking naps until the scheduled procedure.

Personal Hygiene & Attire:
Hair Care: Scrub the scalp using shampoo Do not apply hair products (e.g., conditioner, gel, oil, mousse).
Clothing: Wear loose, comfortable clothing. Tight clothing is discouraged.
Jewelry: Refrain from wearing necklaces, earrings, or any accessories.

Dietary Restrictions:
Fasting is not required.
Avoid caffeinated and sugary beverages (e.g., soda, coffee, iced tea, sweet juices) on the day of the procedure.

Other Reminders:
Bring wet sanitary wipes.
Arrive 30 minutes to 1 hour before the appointment. Late arrivals will result in referral cancellation.
Present the physician’s written request and the prescribed mild sedative at the reception area.

VER

Personal Hygiene & Attire:
Hair Care: Shampoo and scrub the scalp thoroughly. Do not apply hair products.
Clothing: Wear loose, comfortable clothing. Tight clothing is discouraged.
Jewelry: Refrain from wearing necklaces, earrings, or any accessories.

Dietary Restrictions:
Fasting is not required.

Other Reminders:
Bring wet sanitary wipes.
Arrive 30 minutes to 1 hour before the appointment. Late arrivals will result in referral cancellation.
Present the physician’s written request at the reception area.

EMG-NCV-RNS-SSEP

Personal Hygiene & Attire:
Bathing: Take a full bath on the day of the procedure.
Skin Care: Avoid applying moisturizers, oils, liniments, or lotions.
Clothing: Wear loose, comfortable clothing for easy access to limbs. Tight clothing is discouraged.

Dietary Restrictions:
Fasting is not required.

Other Reminders:
Arrive 15 to 30 minutes before the appointment. Late arrivals will result in referral cancellation.
Present the physician’s written request at the reception area.

9. Are there any special instructions before or after my diagnostic procedure?

Yes, please take note of the following:

Companion Requirement:

Patients who are receiving mild sedation, have special needs, or experience medical conditions such as dizziness, vertigo, vision problems, or balance issues should be accompanied by one or two able-bodied companions for assistance during the appointment.

Submission of Physician’s Request:

If a written request is unavailable (e.g., for online consultations), save a screenshot of the physician’s request and present it at the unit’s reception area.

Post-Procedure Follow-Up:

Once results are claimed, schedule a follow-up appointment with the attending neurologist or physician to discuss the findings.

Important Notice:

Patients must personally request a follow-up appointment. Unit staff are not authorized to schedule follow-ups or discuss procedure results.

NUCLEAR MEDICINE

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CEBU

76137 | 0968 873 2238

Mon – Fri 8:00 AM – 4:00 PM

GF Building AB

MANDAUE

8120 | 8122 (Reception)

0968-861-2230

0968-877 2623 (PET – CT)

Mon – Fri 8:00 AM – 5:00 PM

Lower Ground Floor Hospital Building

1. What services are offered by the Nuclear Medicine unit?

We offer the following procedures:

Therapeutic: Radioactive Iodine Therapy
Low Dose Therapy
High Dose Therapy
Diagnostic
General Nuclear Scans:
Bone Scan
Renal Scans
Cardiac Scans
Thyroid and Parathyroid Scans
Whole Body I-131 Scan
Gastric
Neuroendocrine
Sentinel Lymph Node Mapping
SPECT-CT
F-18-FDG Whole Body PET-CT Scan (Plain) (Chong Hua Hospital Mandaue only)
F-18-FDG Whole Body PET-CT Scan (Contrast) (Chong Hua Hospital Mandaue only)
Ga-68 PSMA Whole Body PET-CT Scan (Plain) (Chong Hua Hospital Mandaue only)
Ga-68 PSMA Whole Body PET-CT Scan (Contrast) (Chong Hua Hospital Mandaue only)
Ga-68 Dotatate Whole Body PET-CT Scan (Plain) (Chong Hua Hospital Mandaue only)
Ga-68 Dotatate Whole Body PET-CT Scan (Contrast) (Chong Hua Hospital Mandaue only)

2. Do I need a prescription?

3. How can I schedule a consultation or procedure with the Nuclear Medicine Unit?

You can schedule a consultation or procedure in a few easy ways:

For Radioactive Iodine (RAI) Therapy consultations, you may visit us in person or schedule virtually. We’re open Monday to Friday, from 8:00 AM to 5:00 PM.
For all diagnostic procedures, advance booking is required.
We cater walk-in or phone call appointments for scheduling of any of the procedures.

4. What Modes of Payment do you accept?

We accept the following modes of payment:

Cash Basis

Cash
Debit Card
Credit Card

Insurance Basis

Secure a Letter of Authorization (LOA) from your current Insurance Companies (HMO)

NOTE: The LOA should be secured at least 2 days prior to your procedure.

Kindly check the LOA of the following:
The specific procedure matches with the Written Prescription and quotation
The hospital site/location (Chong Hua Hospital Fuente or Chong Hua Hospital Mandaue) must be specified

5. What are the prices and preparation guidelines for Nuclear Medicine procedures?

All Female patients that are breastfeeding, childbearing, who suspect pregnancy and or possibly pregnant should notify the Nuclear Medicine Staff for further assessment.

Below are Nuclear Medicine procedures with their prices and preparation instructions:

Bone Scan
- 4 weeks before the procedure – Thyroid hormone (e.g., Eltroxin, Thyrax, Euthyrox)
- Price: P8,605.00
- No fasting required prior to bone scan.
- Continue maintenance medications and/or vitamins.
- No radiographic contrast media (e.g., CT-scan with contrast) a day before the scan.
- Bring doctor’s request for bone scan.
- If available, official results of ultrasound, X-ray, CT/MRI, biopsy, PSA (for prostate cancer) and other blood tests. No need to bring the film.
- If available, images and official report of previous bone scan done outside Chong Hua Hospital.
- No other diagnostic procedure should be scheduled on the day of examination.
- Only adults, except pregnant women, are allowed to accompany the patient.
- The whole procedure may last for 4 hours due to delayed imaging of 2-3 hours from the time of radiopharmaceutical injection.
- While waiting, patients are encouraged to drink 1 liter of water (except for those with limitation of water intake) and urinate frequently to help reduce radiation exposure to the bladder.
- Scan time of 45 minutes to 1 hour (patient in supine position with minimal movements)
Renal Scan
- Price: P6,668.00 – P12,180.00
- Drink 500 mL – 1 Liter of water before the scan and avoid holding your bladder (good hydration 2-3 hours prior, frequent urination).
- No need for fasting.
- No radiologic contrast procedures 1 day prior (e.g. CT scan with contrast)
- Bring creatinine results & ultrasound KUB results, if available.
- Miscellaneous charges may apply for some Renal Scans that may require urinary catheterization
Thyroid Scan
- Price: P3,281.00 – P4,568.00
- Stop antithyroid drugs for 1 week (e.g., PTU, Strumazole, Carbimazole, Methimazole)
- No fasting needed
- Bring the following results: Thyroid Panel Tests (TSH, T3, T4), Thyroglobulin and Anti- Thyroglobulin, Neck Ultrasound
- Scanning time may take 20 mins – 45 mins.

Cardiac Scans
- Price: P20,052.00 – P29,000
- Fasting starts at 7:00 am and onwards (Patients may have early breakfast before 7:00 am). May bring candy, biscuits, and water as needed while waiting for the procedure to start.
- No intake of beta blockers and nitrates 1 day prior to your schedule. (You may bring your list of medications upon scheduling for our review of the aforementioned medicines)
- No caffeinated food or drinks (e.g., cola, tea, coffee, and chocolates) at least 1 day prior to your schedule
- Recent ECG, 2D echo, treadmill or dobutamine stress test, treadmill or dobutamine stress echo, angiogram/angioplasty.
- For those who will undergo treadmill exercise, please wear or bring the following:
- Loose blouse or polo with front open (except with metallic buttons or with zipper)
- Jogging or loose pants
- Rubber shoes
- Face towel or handkerchief
Whole Body I-131 Scan
- Price: P10,499.00 – P13,284.00
- Medications to be stopped:
- 4 weeks before the procedure – Thyroid hormone (e.g., Eltroxin, Thyrax, Euthyrox)
- 1 week before the procedure – Antithyroid drugs (e.g.,PTU, Strumazole, Carbimazole, Methimazole)
- Fasting 1-2 hours prior to scan and/or uptake
- Low iodine diet
- No radiographic contrast media for 4 weeks (e.g., CT-scan with contrast)
- No iodinated medications for 4 weeks (e.g., amiodarone)
- Bring the following results: Thyroid Panel Tests (TSH, T3, T4), Thyroglobulin and Anti-Thyroglobulin, Neck Ultrasound
- Scanning will be made 48 hours after I-131 Solution Ingestion and may take 20 mins – 45 mins.

F-18-FDG Whole Body PET-CT Scan (Plain)
- Price: P75,705.00
F-18-FDG Whole Body PET-CT Scan (Plain)
- Price: P81,113.00
Ga-68 PSMA Whole Body PET-CT Scan (Plain)
- Price: P148,000.00
Ga-68 PSMA Whole Body PET-CT Scan (Contrast)
- Price: P163,000.00
Ga-68 Dotatate Whole Body PET-CT Scan (Plain)
- Price: P132,000.00
Ga-68 Dotatate Whole Body PET-CT Scan (Contrast)
- Price: P145,000.00
IV Contrast CT Procedures:
- Creatinine Result (2 weeks validity)
- 4-6 Hours Fasting is required
- The Nuclear Medicine Nurse may provide other preparation instructions if you have the following medical history:
  i. Food Allergies
  ii. Drug/Medication Allergies
  iii. Bronchial Asthma
  iv. Renal/Kidney Problems
  v. Thyroid Problems (provide FT4, TSH laboratory results)
  vi. Renal Impairment
  vii. Renal Surgery
  viii. Diabetes Mellitus
  ix. Hypertension
Radioactive Iodine Therapy (Low Dose / High Dose)

Present your referral letter, biopsy report, record of operation, lab results and ultrasound result.
Preparations including price quotations will be given to you after your consultation with the NucMed Physician. This is to avoid over or under estimation of the actual cost.
Senior Citizen, PWD discounts and PhilHealth deductions will be posted upon billing out or discharge.
Our consultants are accepting virtual or walk-in consultations; they just need to call first so that it will be coordinated or endorsed accordingly.
Low Dose can be done as Outpatient or Inpatient
High Dose normally done as Inpatient which requires isolation

PET-SCAN

iii. Bronchial Asthma

Renal/Kidney Problems
Thyroid Problems (provide FT4, TSH laboratory results)
Renal Impairment

vii. Renal Surgery

viii. Diabetes Mellitus

Hypertension

Radioactive Iodine Therapy (Low Dose / High Dose)
Present your referral letter, biopsy report, record of operation, lab results and ultrasound result.
Preparations including price quotations will be given to you after your consultation with the NucMed Physician. This is to avoid over or under estimation of the actual cost.
Senior Citizen, PWD discounts and PhilHealth deductions will be posted upon billing out or discharge.
Our consultants are accepting virtual or walk-in consultations; they just need to call first so that it will be coordinated or endorsed accordingly.
Low Dose can be done as Outpatient or Inpatient
High Dose normally done as Inpatient which requires isolation

PET-CT

CHONG HUA HOSPITAL MANDAUE

NUCLEAR MEDICINE AND MOLECULAR IMAGING SERVICES

PET-CT PATIENT PREPARATION

● 6 hours fasting prior to scan

● Drink fluids at your own pace

● No total parenteral nutrition (TPN) to be given 6 hours prior to the procedure

● No coffee, caffeinated drinks, and alcoholic beverages

● Avoid smoking

● No exercise or strenuous physical activity

● Bring recent laboratory and imaging (along with accompanying CDs) results

● Inform staff if the patient is claustrophobic or experiences difficulty lying down

● Please inform the staff if the patient is pregnant or breastfeeding.

● No other procedure prior to scheduled PET-CT

● For contrast studies:

o Bring serum creatinine results performed within one month from the date of the scan

o Inform staff of patient’s known:

▪ Allergies

▪ Asthma

▪ Hyperthyroidism
⁃ bring TSH test results performed within one month from the date of the scan

● For diabetic patients:

o Maintain blood sugar at 200 mg/dL or lower

o Discontinue Metformin for 2 days prior to the scan upon discretion of attending physician

o Patients with impaired renal function for contrast: withhold Metformin 2 days after the procedure

o If insulin requiring, use upon the discretion of attending physician

▪ No rapid-acting insulin should be given 4 hours before the scan

▪ No short-acting insulin should be given 6 hours before the scan

▪ No intermediate-acting insulin should be given 12 hours before the scan

▪ No long-acting insulin should be given 24 hours before the scan

POSITRON EMISSION TOMOGRAPHY –

COMPUTED TOMOGRAPHY (PET-CT)

NUCLEAR MEDICINE AND MOLECULAR IMAGING SERVICES

Lower Ground Floor, Chong Hua Hospital Mandaue

Tel No.: +63 (32) 233 8000 local 8120 or 8122

Mobile No.: 0917 777 9457

Email: chhm_nuclearmedicine@choghua.com.ph

Operating Hours: Monday to Friday, 8AM – 5PM

CHONG HUA HOSPITAL MANDAUE

Mantawi International Drive, Subangdaku, Mandaue City 6014, Cebu, Philippines 

NUCLEAR MEDICINE SERVICES AND MOLECULAR IMAGING

Preparation for GA-68 PSMA PET/CT

Name: _____________________________________________________________________

Schedule Date/Time: _________________________________________________________

Preparation:

● Fasting is not required, except when contrast is used; in such cases, 4 hours of fasting is necessary.

● Allowed to take all maintenance (if there are any).

● Patients should be well-hydrate before the study and during the procedure.

● Furosemide may be given shortly before or after administration of Ga68-PSMA unless contraindicated.

● Avoid smoking, alcohol, caffeine and exercise 12 hours before the PET procedure.

● No Holter procedure prior to PET-CT procedure.

For contrast studies:

o Bring serum creatinine results performed within one month from the date of the scan.

o Inform staff of patient’s known:

● Allergies

● Asthma or Hypertensive, Renal Disease or any pre-existing medical problem

● Hyperthyroidism

▪ bring TSH test results performed within one month from the date of the scan

What to bring:

● Doctor’s Order

● Recent Medical Exam results and film (e.g. PET-CT scan, Bone Scan, MRI, Ultrasound, Biopsy, PSA Result, etc.) if done in another institution.

● List of Medications

POSITRON EMISSION TOMOGRAPHY – COMPUTED

TOMOGRAPHY (PET-CT)

NUCLEAR MEDICINE AND MOLECULAR IMAGING SERVICES

Lower Ground Floor, Chong Hua Hospital Mandaue

Tel No.: +63 (32) 233 8000 local 8120 or 8122

Mobile No.: 0968 877 2623 (PET-CT)

Email: chhm_nuclearmedicine@choghua.com.ph

PROCEDURES ARE PERFORMED BY SCHEDULE PLEASE CALL AHEAD OF TIME

CHONG HUA HOSPITAL MANDAUE

Mantawi International Drive, Subangdaku, Mandaue City 6014, Cebu, Philippines

NUCLEAR MEDICINE SERVICES AND MOLECULAR IMAGING

Preparation for GA-68 DOTATATE PET/CT

Name: _____________________________________________________________________

Schedule Date/Time: _________________________________________________________

Preparation:

● Fasting is not required, except when contrast is used; in such cases, 4 hours of fasting is necessary.

● Allowed to take all maintenance (if there are any).

● Patients should be well-hydrate before the study and during the procedure.

● Discontinue all short-acting somatostatin analogues (SSAs) 12 hours prior to PET/CT (e.g.: Octreotide)

● Discontinue administration of long-acting SSAs (e.g.: Ianreotide autogel) 3 to 4 weeks prior to scan.

● Avoid smoking, alcohol, caffeine and exercise 12 hours before the PET procedure.

● No Holter procedure prior to PET-CT procedure.

● If the patient is female and of child-bearing age, ask for the LMP.

For contrast studies:

o Bring serum creatinine results performed within one month from the date of the scan.

o Inform staff of patient’s known:

● Allergies

● Asthma

● Hyperthyroidism

▪ bring TSH test results performed within one month from the date of the scan

What to bring:

● Doctor’s Order

● Recent Medical Exam results and film (e.g. PET-CT scan, Bone Scan, MRI, Ultrasound, Biopsy, etc.) if done in another institution.

● List of Medication (For neuroendocrine tumors)

POSITRON EMISSION TOMOGRAPHY – COMPUTED

TOMOGRAPHY (PET-CT)

NUCLEAR MEDICINE AND MOLECULAR IMAGING SERVICES

Lower Ground Floor, Chong Hua Hospital Mandaue

Tel No.: +63 (32) 233 8000 local 8120 or 8122

Mobile No.: 0968 877 2623 (PET-CT)

Email: chhm_nuclearmedicine@choghua.com.ph

PROCEDURES ARE PERFORMED BY SCHEDULE PLEASE CALL AHEAD OF TIME

● MECKEL’S DIVERTICULUM SCAN

o Give Cimetidine/Ranitidine for 2 days: dose is 20 mg/KBW orally

o No Barium Enema done 7 days prior to study

o Fasting for 4-6 hours

o Prepare for urinary catheterization

● GALLIUM SCAN

o No Barium studies at least 7 days prior to scan.

o No Radio contrast with dye 1 day prior to scan.

o Bring biopsy results, UTZ results and radiography results.

● LIVER SCAN

o No need of fasting

o No radio contrast with dye for 1 week prior to scan

● NUCLEAR VCUG

o Prepare for urinary catheterization with FBC

o No need of fasting

● GASTRIC EMPTYING

o Overnight fasting; minimum of 12 hours

o Bring any results for history taking

● TESTICULAR SCAN

o No need of fasting

o Bring any results for history taking

● GASTRO-ESOPHAGEAL REFLUX (MILK SCAN)

o Fasting for at least 2 hours

o Bring desired amount of milk; half into two feeding bottles equally.

o Bring new diapers, clothes and pacifiers.

o Bring any radiography results: X-Ray, UTZ reports

● V/Q Scan

o Chest X-Ray to be done; ideally same day prior to scan with preliminary results and film (within 24 hours)

o Patient should be able to do deep breathing exercise for about 5 minutes

o No need for fasting.

● MAMMOSCINTIGRAPHY

o No need of fasting

o Remove bra and any metal objects

o Bring mammogram results, breast biopsy and laboratory results

● GI BLEEDING SCAN/RBC TAGGING

o Prepare IV Line, urinary catheterization with FBC

o No need of fasting

o No radio contrast with dye for 1 week prior to scan

o Patient must be actively bleeding (fresh blood) during scan

6. What is the process flow for Radioactive Iodine (RAI) Therapy and Diagnostic Procedures in Nuclear Medicine?

● Process Flow for RAI Therapy

o Consultation with the NucMed Physician.

o You will be given the preparations along with the quotation.

o You will be scheduled for your therapy and must pay for the capsule one week prior to the scheduled date.

o (Inpatient) On the day of your therapy, you will be asked to obtain the Admitting Orders from the Nuclear Medicine Department and present them to the Admitting Section.

o Fasting for at least 2 hours is required prior to your therapy. The iodine capsule will be given to you in the patient isolation room (6B – Chong Hua Hospital Mandaue; 5A – Chong Hua Hospital Cebu)

o You will be admitted for at least 3-5 days.

o Post therapy Scan will be performed prior to discharge.

● Process Flow for Diagnostic Procedures in Nucmed

o To schedule your procedure and further inquiries, you may visit or call the Nuclear Medicine office.

o You will be given the instructions and may settle the payment on the scheduled date.

o You will be asked to bring the Doctor’s Order along with the recent results such as biopsy, lab results and imaging results.

o For any procedure that requires special needs, it will be handled and referred by our NucMed Nurse, Chief NMT and Consultant.

o Depending on the procedure, results may be released 24 hours after.

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	255-8000 Local 76236 / 76218 09688780792	24 hours / 7 days a week including Sundays and holidays	2F Building AB
MANDAUE	233-8000 LOCAL 8331 09688932685	Monday to Saturday All Operating Room Cases Are Scheduled MONDAY to SATURDAYS 8 AM – 5 PM	3rd Floor Hospital Building

1. What surgical services are available at Chong Hua Hospital Operating Room (OR)?

Chong Hua Hospital’s OR services include a wide range of specialties for comprehensive surgical care:

General Surgery – Covers conditions across multiple body systems.
Minimally Invasive Surgery – Includes laparoscopic and robotic surgery for faster recovery.
Breast Surgery – Treats breast conditions including cancer and reconstruction.
Colorectal Surgery – For colon, rectal, and anal disorders.
Surgical Oncology – Surgical removal and treatment of tumors.
Trauma and Critical Care – For emergencies and trauma cases.

Facilities include advanced OR technology and integrated perioperative care—anesthesia, assessments, recovery—to ensure safe, patient-centered procedures.

Visit: Chong Hua Hospital

2. What surgical procedures are offered at Chong Hua Hospital’s Operating Room (OR)?

Minor Surgical Procedures

Aspiration of Fluid / FNAB
Biopsy/Excision (Skin & Subcutaneous Lesions – Small, Medium)
Incision and Drainage
Electrocauterization of Skin Lesions
Cervical Smears, Endometrial & Cervical Biopsy
Lumbar Puncture / Tap
Suturing of Wounds (Small, Large)
Removal of Foreign Bodies (Ears, Nose, Skin, etc.)
Ingrown Toenail Removal, Ear Hole Repair, Ear Irrigation

Orthopedic & Musculoskeletal Procedures

Arm/Leg Casting, Joint Reduction
Finger Disarticulation, Arthrocentesis

Urological & Gynecological Procedures

Catheterization, Nephrostomy Tube Change, Cystostomy
IUD Insertion/Removal, Tubal Ligation (PHP 60,000–80,000)
Reverse Tubal Ligation (requires consult), Vasectomy (PHP 3,676)
Urethral Dilatation, Vaginal Flushing

Gastrointestinal & Rectal Procedures

Proctosigmoidoscopy, Rectal Exams, Fecal Extraction
Anoscope with biopsy, hemorrhoidal ligation/removal
Paracentesis (abdominal fluid drain)

Respiratory & Thoracic Procedures

Thoracentesis, Nasal Packing, Suctioning of Secretions

Other Specialized Procedures

NGT Insertion/Removal, Gastrostomy Tube Change, Foley Catheter
AV Shunt Removal, Trigger Finger Release, Circumcision
Electrocautery of perineal warts, Internal Exams

Note: Consult your physician for major or complex surgeries.

3. Who performs surgeries at Chong Hua Hospital?

All surgeries are performed by accredited, board-certified surgeons. View the list here: Accredited Surgeons

4. How are Operating Room (OR) procedures scheduled?

OR cases are scheduled by the surgeon, resident, or clinic secretary directly with the OR department.

5. How long does a minor surgical procedure take?

Typically between 30 minutes to 2 hours, depending on the procedure and patient’s condition.

6. How should I prepare for my surgical procedure?

Please follow your surgeon’s instructions carefully to ensure a safe procedure and recovery.

7. What are the requirements before undergoing an OR procedure?

Doctor’s Prescription – Including diagnosis and procedure.
Cardiopulmonary Clearance – To assess surgical readiness.
RAT/RT-PCR Test – Required before high-risk or anesthesia-based procedures.

8. What is the process for Out-Patient Surgery?

Before the Procedure:

Doctor’s Procedure Request
Swab Testing (as per COVID protocols)
LOA from Insurance (if applicable)
Lab and imaging results
Required medications
Register at Admitting Section
Proceed to OR Complex

After the Procedure:

Wait for discharge instructions & billing
Pay at Billing Department
Present official receipt to OR Complex
Receive clearance and go home

9. How do I use my HMO or PhilHealth for surgery?

Confirm coverage with your provider
Secure LOA at least 2 days before surgery
Ensure LOA matches procedure and hospital location
PhilHealth deductions are processed at the Billing Section

10. Mode of Payment

Payment can be made via:
- ✅ Cash
- ✅ Debit Card
- ✅ Credit Card
Surgeons provide an estimated cost; the OR department provides only the procedure fee, excluding other charges.

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CHH Mandaue

233-8000 Local 8681

Cell.No.: 09688678719

8:00AM – 5:00PM

6^th Floor Hospital Bldg.

1. What is the Pain Management Center?

“Integrating Science and Tradition for Quality Pain Management”

The Pain Management Center (PMC) aims to provide comprehensive, multidisciplinary care to patients suffering from acute, chronic, and cancer-related pain. The PMC aims to improve patients’ quality of life, reduce pain, and promote healing by providing specialized care through the collaboration of trained physicians, nurses and allied health professionals, addressing both the physical and emotional aspects of pain

2. Clinic hours

OPD Center

Monday to Friday

8:00am – 5:00pm

Acupuncture Services

Friday

8:00am – 12:00noon

Inpatient Services

Monday – Sunday

24Hrs.

3.Appointment

While walk-ins may be accommodated, we highly recommend scheduling an appointment for a more convenient and efficient consultation. You may call us on our hotlines or by visiting our website or speaking with your physician for a referral

Services

ACUTE PAIN
CHRONIC PAIN
PALLIATIVE CARE SERVICE
INTERVENTIONAL PAIN SERVICE
- Acupuncture
- Epidural Steroid Injection
- Sacroiliac Joint Injection
- Facet Joint Injection
- Platelet -Rich Plasma Injection
- Trigger Point Injection
- Celiac Plexus Block
- Nerve Blocks

4. Can you help with pain that does not respond to regular painkillers?

Yes, our specialists offer advanced pain management techniques tailored to each patient’s needs.

5. Treatments and Procedures

We provide a range of treatments, including:

Medication management
Nerve blocks and injections
Psychological support for pain management
Acupuncture

6. Are your treatments safe?

Yes, all treatments are conducted by experienced specialists following medical best practices to ensure patient safety and effectiveness.

7. Are there any non-medication or non-invasive options available?
Yes, we offer lifestyle modifications, and alternative therapies such as acupuncture and cognitive behavioral therapy for pain relief.

8. Referrals

Referrals from a physician are recommended, but not required.

9. Consultation Cost
Consultation fees vary depending on the specialist and required procedures

10. HMO / Insurance

We accept most major insurance providers. However, since Pain Management is new here in CEBU and the Philippines, it is not yet covered in PhilHealth packages nor insurances. Kindly confirm with your HMO / Insurance for your coverage.

11. Preparation

duration of treatment or session depends on the type and severity of pain. Some cases require a one-time procedure, while others may need ongoing care.
Depending on your condition, your doctor may recommend follow-up visits for continued assessment and treatment
If you experience increasing pain or any side effects, contact our center immediately and proceed to the Emergency Department.

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CEBU

032-255-8000

local 76101/76102

24/7

Ground A/B

MANDAUE

032-233-8000

local 8202/8207

24/7

Upper Ground Hospital Lobby

1. What services do you offer?

Outpatients can purchase over the counter (OTC) medications and/or prescription medications upon presenting a complete prescription. Outpatients can also request for extemporaneous compounding (e.g., paper tablets, powders, and oral solutions) as prescribed by a physician for a minimal fee.

2. What should I present when buying prescription drugs?

Written Prescription

To purchase prescription medications, please present your handwritten or computer-generated order and instruction on prescription forms from your licensed physician or dentist.

A complete prescription contains the following:

Date of Prescription
Patient’s Information: Name, Date of Birth and Address
Inscription: Generic name, Brand name (if any) enclosed in a parenthesis after the generic name and Dosage strength and formulation
Subscription: Quantity prescribed and other instructions to the pharmacist
Transcription or Signa: Dose, Route, Frequency (and timing), Duration and Other instructions for the patient
Prescriber’s Information: Name and signature, PRC license, PTR no. (if applicable) and Valid S2 license (for controlled and regulated drugs)

Electronic prescriptions

Electronic prescriptions may either be printed out or sent via email to:

Chong Hua Hospital Pharmacy	chhc_pharmacy_@chonghua.com.ph
Chong Hua Hospital Mandaue Pharmacy	chhm_pharmacy_@chonghua.com.ph

Antibiotics, anti-infectives, and/or antiviral preparations should be prescribed using a separate electronic prescription which are valid for one (1) week after its issuance.

3. What are your prices and discounts?

Price quotations for insurance or financial/medical assistance may be generated by the Pharmacy.
We offer discounts (up to 18.5%) on all cash and credit card payments
We also offer senior citizen or PWD discount (20%) on all medicines.

4. What are your modes of payment?

We accept cash and credit cards. GCash and PayMaya payments are NOT yet available.

5. Do you offer any controlled or regulated medications?

Depending on availability, outpatients may purchase the following:

Controlled Drugs
Fentanyl (Fendermal)	12.5 mcg, 25 mcg and 50 mcg transdermal patch
Morphine sulfate	10 mg tablet

Regulated Drugs
Alprazolam (Xanor)	500 mcg tablet
Alprazolam (Zolgen)	500 mcg tablet
Clonazepam (Rivotril)	2 mg tablet
Diazepam (Valium)	5 mg and 10 mg tablet
Midazolam (Dormicum)	15 mg tablet
Phenobarbital	15 mg (¼ grain) tablet 30 mg (½ grain) tablet 60 mg (1 grain) tablet 90 mg (1 ½ grain) tablet
Zolpidem (Stilnox)	10 mg tablet

A complete prescription for a dangerous drug contains the following:

Date of the prescription – Prescription is valid for 2 months from the prescription date.
Patient’s Information – Name, Date of birth and Address
Inscription – Only one dangerous drug per prescription, Generic name, Brand name (if any) enclosed in a parenthesis after the generic name and Dosage strength and formulation
Subscription – Quantity prescribed (both in words and numerical equivalent), Quantity should not exceed thirty (30) days supply per prescription and other instructions to the pharmacist
Transcription or Signa – Dose, Route, Frequency, Duration (if applicable), Other instructions for the patient, the instruction “Take as directed, Take as required, or A.D.” is not allowed.
Prescriber’s Information – Name and signature, Complete business address, PRC license, PTR no. (if applicable) and Valid S2 license

The following should be presented to the pharmacy.

Special Prescription Form for Dangerous Drug (SPFDD) more commonly known as “yellow prescription” for controlled drugs, or an Ordinary Prescription Form in triplicate copies for regulated drugs
- 1^st of triplicate prescription – Pharmacy copy
- 2^nd of triplicate prescription – Patient’s copy
Valid government ID of the patient and/or significant other
Authorization letter (if purchased by the significant other)
- An authorization letter is not required if the patient is not yet of legal age and has a special condition affecting his/her mentality and/or ability to write

6. What should I do with unused medicines?

Unused medicines can be returned within 7 days, except for Cold Chain Drugs.

Unused medicines, if unopened and kept properly stored, may be returned upon presentation of the following:

Official receipt
Credit Card Transaction slip (for credit card transactions)
Valid identification card of the person claiming the refund (for transactions worth 500 pesos and above)

PHILHEALTH Local Health Insurance Offices

1. What outpatient services are covered by PhilHealth (PHIC)?

Out-patients can avail of PhilHealth (PHIC) coverage for the following services:

Day Surgeries – including non-emergency surgical procedures ranging from minor to major operations, where patients are safely sent home within the same day for post-operative care (g. Endoscopy, Colonoscopy, Debridement, Ultrasound Guided Biopsy, Eye procedures, Excisions, Ingrown removal, Implant removal, IJ catheter insertion, etc.)
Radiotherapy and Chemotherapy
Hemodialysis
Outpatient Blood Transfusion
RT PCR Testing

Note: Immunohistochemistry tests (e.g Cd31, Cd3, Ck7) and all laboratory or diagnostic tests alone

are NOT covered for outpatients.

In addition, admitted patients who meet the Philhealth criteria may also be eligible for PhilHealth (PHIC) deductions.

2. What are the requirements to avail the services of Philhealth?

For PHIC members

Philhealth Benefits Eligibility Form (PBEF) signed by member

On the day of the procedure, the PBEF with ‘YES’ eligibility will be generated as required by PhilHealth. The patient must present their PhilHealth ID, Member Data Record (MDR), or PhilHealth number—whichever is available—along with a valid government-issued ID for identification purposes.

The Claim Signature Form (CSF) must be signed by the member. If the member is employed but the PBEF eligibility result is ‘NO,’ the CSF must be signed by the employer.

Philhealth Receipts if needed (for individually paying members)

Marriage Contract, Birth Certificate, joint affidavit, IDs if needed.

For NON-Members

The patient must be registered with PhilHealth within the confinement period. Bring a furnished PMRF form and a birth certificate to any PhilHealth branch that accepts membership applications (i.e. SM, Robinsons, Golden Peak, etc.).

3. Process

Signing of PHIC forms in behalf of the patient

Supporting documents establishing the relationship to the member/patient must be provided. The representative must also be of legal age.

Sample:

Birth Certificate of patient and Marriage Certificate – if patient is minor and if spouse who signed the CSF is not the member
Birth Certificate of Member- if parents would sign the CSF in behalf of member
Birth Certificate of Member and Sibling- if sibling would sign the CSF in behalf of the member

Changing of Civil status

Fill out the PMRF, attach the marriage contract with the registry number, and submit it to the PhilHealth office for updating within the confinement period.

Adding additional dependent

For Spouse: Fill out the PMRF, attach the marriage contract with the registry number, and submit it to the PhilHealth main office within the confinement period.
For children: Fill out the PMRF, attach the birth certificate with the registry number, and submit it to the PhilHealth main office within the confinement period.
For a newborn child: Fill out the PMRF, attach a certified true copy of the Live Birth signed by the attending physician, medical records clerk, and parents, then submit it to the PhilHealth office within the confinement period.

Refund

The hospital has 60 days from the date of discharge to process and submit claims to PhilHealth. Similarly, PhilHealth has 60 days from the date of receipt to review and pay the claim. It is advisable to follow up on the refund after four months from the date of discharge.
PhilHealth also informs its members through their registered mobile number when the claim payment has been made.

You can follow up on the status of your refund using the following numbers:

Chong Hua Hospital Mandaue- (032) 233-8000 local 8569

Chong Hua Hospital Cebu- (032) 255-8000 local 75125

4. Philippine Health Insurance Corp Contact Numbers:

	CONTACT #	OPERATING HOURS	LOCATION
CEBU	233-3287	8am to 5pm MONDAY to Friday. Closed on holidays.	G/F Golden Peak Hotel & Suites, N Escario St. Cebu City 6000
MANDAUE	09671899261/ 09283519847	8am to 5pm MONDAY to Friday. Closed on holidays.	2/F Parkmall, Ouano Ave, Mandaue Reclamation Area, Guizo, 6014, Mandaue CIty

For Philhealth’ s latest updates, circulars, and advisories, you can visit https://www.philhealth.gov.ph/

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

MANDAUE

8109 | 8110 (Reception)

8105 | 8107 (Nurse Station)

(+63) 0968-861-6848

Mon – Fri 8:00 AM – 5:00 PM

Lower Ground Floor Hospital Building

1. What services are offered by the Radiation Oncology Unit?

Radiation Oncology Unit offers the advanced cancer treatment options, including:

External Beam Radiation Therapy (Machine: Linac)
- 2D/Conventional Radiation Therapy (2DRT)
- 3D Conformal Radiation Therapy (3DCRT)
- Intensity Modulated Radiation Therapy (IMRT)
- Volumetric Radiation Therapy (VMAT)
- Hypo-fractionated Radiation Therapy
- Stereotactic Body Radiation Therapy (SBRT)
- Stereotactic Radiation Therapy (SRT- 5 fractions)
- Stereotactic Radiosurgery (SRS-1 fraction)
Brachytherapy (Machine: High-Dose Rate Remote After loader)
- 2D/CONVENTIONAL BRACHYTHERAPY
- CT-GUIDED OR IMAGE-GUIDED BRACHYTHERAPY (IGBT)
- Intracavitary Brachytherapy
- Interstitial Brachytherapy
  - Prostate Carcinoma
  - Gynecological cases
- Intraluminal Brachytherapy
  - Lung Cancer
  - Esophageal Cancer
- All patients for External Beam Radiotherapy will undergo CT-planning or CT-simulation before the start of the treatment. This is conducted using our dedicated CT Simulator.

2. Are there consultation fees for the Radiation Oncology doctors?

Yes, please refer to the list below.

Charito Uy – no consultation fee
Robert John Ramos – P500 for consultation fee as of 9/30/22.

3. Do I need to bring a prescription for my Radiation Oncology treatment?

Yes, a written prescription from your Attending Physician/Referring Physician/Requesting Physician for us to perform the correct site/correct procedure and safely/appropriately prepare you for the specific treatment procedure.

4. How can I schedule a consultation or treatment with the Radiation Oncology Unit?

We accept walk-in patients for consultation from Monday-Friday, 8:00 AM-5:00 PM.
For on-going patients:
- You must follow your assigned schedule of treatment
For External Beam Radiation Therapy (EBRT) patients’ first day of treatment:
Please wait for the Radiation Oncology Unit staff to call/text you of your treatment schedule.

5. How long do Radiation Oncology procedures typically take?

Procedure duration varies by case. Common treatment lengths include:

Common number of days per case (EBRT):
- Breast Carcinoma: 30-35 days
- Head & Neck Carcinoma: 33-35 days
- Gynecological Carcinoma: 28 days
- Rectal Carcinoma: 28 days
- Palliative cases: 10-15 days
Brachytherapy
- Gynecological cases: 4 fractions (twice a week at most and 2 days apart)
- Prostate Carcinoma: 2 fractions per day for 2 days (at least 6-hr gap per fraction)

Note: For Prostate Carcinoma, the patient needs to be admitted.

6. What are the preparation instructions for Radiation Oncology Procedures?

All Female patients who suspect pregnancy and or possibly pregnant should notify the Radiation Oncology Staff. Please inform your Physician or technologist if you are pregnant.

CT PLANNING/ CT Simulation:
Plain CT Procedures:
You may eat or drink anything before the procedure. No food restrictions.
IV Contrast CT Procedures:
Creatinine Result (2 weeks’ validity)
4-6 Hours Fasting is required
The Radiation Oncology Nurse may provide other preparation instructions if you have the following medical history:
1. Food Allergies
2. Drug/Medication Allergies

Bronchial Asthma

Renal/Kidney Problems
Thyroid Problems (provide FT4, TSH laboratory results)
Renal Impairment

Renal Surgery
Diabetes Mellitus

Hypertension

Some procedures may require you to have full bladder (Patient is advised to bring 500 mL of water)

External Beam Radiotherapy:

If you are required to have a full bladder during the treatment, a technologist will give instructions on when to drink 500 mL and will let you have to wait for about 20-30 minutes prior treatment.

Brachytherapy with Anesthesia

Fasting for 6 hours (no food or fluid except maintenance medications)
Take omeprazole 2 hours prior to the procedure with sips of water only
Be at the radiation oncology unit 1 hour prior to your procedure
No pedicure/manicure

Brachytherapy without Anesthesia

Take light meals
Take maintenance medications
Be at the radiation oncology unit 1 hour prior to your procedure
No pedicure/manicure

7. What are the accepted modes of payment and what should I prepare for insurance or PhilHealth coverage?

We accept cash Basis such as:

Cash
Debit Card
Credit Card

For Insurance Basis:

Secure a Letter of Authorization (LOA) from your current Insurance Companies (HMO)

NOTE: The LOA should be secured at least 2 days prior to your procedure.

Kindly check the LOA of the following:
The specific procedure matches with the Written Prescription and quotation
The hospital site/location (Mandaue) must be specified

For PHIC members/dependents:

You must secure PHIC requirements first before your procedure
These requirements will be discussed to you by the receptionist together with the price quotation

MEMBER’S CATEGORY	REQUIREMENTS
SENIOR CITIZEN	1. Photocopy of PhilHealth ID or Member’s Data Record (MDR) which states LIFETIME MEMBER or SENIOR CITIZEN: _________ copies. 2. Claims Signature Form (CSF) – Available at the Radiation Oncology Unit (ROU) c/o receptionist
VOLUNTARY/ SELF-EMPLOYED/ INDIVIDUALLY PAYING	1. Member’s Data Record (MDR): _________ copies 2. Photocopy of the official receipt of contribution (under Universal Healthcare Law, starting November 2019 until present without lapses) 3. Claims Signature Form (CSF) – Available at the Radiation Oncology Unit (ROU) c/o receptionist
EMPLOYED/PRIVATE	1. Member’s Data Record (MDR): ________ copies 2. Claims Signature Form (CSF) signed by the employer or company (scanned copy or photocopy of the signatures will not be accepted)
INDIGENT	1. Member’s Data Record (MDR) which states INDIGENT and effectivity period must be the current year of use: ________ copies
IF PATIENT IS A DEPENDENT AND THE MEMBER OF PHILHEALTH IS NOT PRESENT DURING THE RADIATION TREATMENT	Member’s Data Record (MDR) with patient’s name stated as dependent: _________ copies Photocopy of Marriage Certificate (if using spouse’s PhilHealth) All other required documents stated above according to the member’s category

8.When will I receive the price quotation for my treatment?

Preparations, including price quotations, will be provided to you after your consultation with the Radiation Oncologist. This is to ensure accurate cost estimation. Discounts for Senior Citizens, PWDs, and PhilHealth deductions will also be reflected in the price quotation.

9. What are the processes for EBRT (External Beam Radiotherapy) and Brachytherapy (Internal Beam)?

EBRT (External Beam RadioTherapy)

Consultation with the Radiation Oncologist
You will be given price quotation and list of requirements after consultation
Perform tests/exams as required by your Physician prior to Radiotherapy (only as needed)
- RT-PCR (As needed only)
- Lab tests (CBC, Creatinine, etc.)
- Dental clearance (As needed only)
- MRI or PET/CT (As needed only)
- Surgery (As needed only)

- CT-Simulation

Please bring all the requirements on the day of your CT Simulation
Treatment Planning (by the Medical Physicist) – no need for patients to be present
ROU Staff will call or text you for your treatment schedule (1^st day of treatment)
First day of treatment
For succeeding sessions, you must follow the schedule provided to you by the Radiation Therapy Technologist

Brachytherapy (Internal Beam)

Consultation with the Radiation Oncologist
You will be given price quotation and list of requirements after consultation
Perform tests/exams as required by your Physician prior to Radiotherapy (only as needed)
- RT-PCR (As needed)
- Lab tests (CBC, Creatinine, etc.)
Call the Radiation Oncology Nurse for your schedule. The Nurse will coordinate with your doctors before finalizing your schedule.
Wait for the Nurse’s instructions.
Reminders on the day of treatment
- Brachytherapy with Anesthesia
  - Fasting for 6 hours (no food or fluid except maintenance medications)
  - Take omeprazole 2 hours prior to the procedure with sips of water only
  - Be at the radiation oncology unit 1 hour prior to your procedure
  - No pedicure/manicure
- Brachytherapy without Anesthesia
- Take light meals
- Take maintenance medications
- Be at the radiation oncology unit 1 hour prior to your procedure
- No pedicure/manicure

BRANCH	UNIT	CONTACT # CEBU: +32 255 8000 MANDAUE: +32 233 8000	OPERATING HOURS	LOCATION
Cebu	Bone Densitometry	76121	Monday – Saturday 7:00 AM – 4:00 PM	GF Building A/B
Mandaue	Bone Densitometry	8283 \| 8299	24 / 7	UGF Hospital Bldg
Cebu	Breast Ultrasound	76121	Mon: Morning start-9:00 AM Afternoon-1:30 pm Tue: Morning start-9:00 AM Afternoon-1:30 PM Wed: Morning start – 9:00 AM Afternoon-2PM Thu: Morning start-10 AM Afternoon-1:30 PM Fri: Morning start-10:30 AM Afternoon- 2:00 PM Sat: Afternoon start – 2:00 PM	Ground A/B
Mandaue	Breast Ultrasound	8283 / 8299	Monday, Tuesday, Thursday and Friday – 8:00AM – 2:00PM Wednesday – 9:00AM – 2:00PM Saturday – 9:00AM – 12:00NN	Upper Ground Hospital Lobby
Cebu	CT-Scan	75153 \| 75155	24 / 7 For OPD and Admitted Plain Procedures 24 / 7 For Admitted Contrast Procedure 8am to 5pm, Monday to Sunday For OPD patients with Contrast Procedure.	GF Building C
Mandaue	CT-Scan	8283 \| 8299	24 / 7 For OPD and Admitted Plain Procedures 24 / 7 For Admitted Contrast Procedure 8am to 5pm, Monday to Sunday For OPD patients with Contrast Procedure.	UGF Hospital Bldg
Cebu	Interventional Radiology (IR) Suite	09912176654 \| 76149 \| www.chhir.com \| www.ircebu.com \| chhir@me.com	MONDAY TO FRIDAY: 8 AM – 5 PM SATURDAY: 8 AM – 12 NN
Mandaue	Interventional Radiology (IR) Suite	8299 \| 8283 \| www.chhir.com \| www.ircebu.com \| chhir@me.com	MONDAY TO FRIDAY: 8 AM – 5 PM SATURDAY: 8 AM – 12 NN
Cebu	Magnetic Resonance Imaging	BUILDING A/B 76105 mri_@chonghua.com.ph MRI Cebu Service Phone – 0968 872 6318 BUILDING C 75156	24 / 7 For OPD and Admitted Plain Procedures 24 / 7 For Admitted Contrast Procedure 8am to 5pm, Monday to Sunday For OPD patients with Contrast Procedure.	GF Building A/B
Mandaue	Magnetic Resonance Imaging	8283 \| 8299	24 / 7 For OPD and Admitted Plain Procedures 24 / 7 For Admitted Contrast Procedure	UGF Hospital Bldg

			8am to 5pm, Monday to Sunday For OPD patients with Contrast Procedure.
Cebu	Mammography	76121	Monday – Saturday 7:00 AM – 4:00 PM	Ground A/B
Mandaue	Mammography	8283 \| 8299	Monday – Saturday 7:00AM – 4:00PM	UGF Hospital Bldg

Cebu	Ultrasound	77103 \| 77105	Monday – Friday 6:00 AM – 5:00 PM Sat 6:00 AM – 12:00 NN	Ground D
Mandaue	Ultrasound	8283 \| 8299	Monday – Friday 6AM to 5PM Saturday – 6AM to 12NN	UGF Hospital Bldg
Cebu	Women’s Health Center / TVS	76121	Monday – Saturday 7:00 AM – 4:00 PM	Ground A/B
Mandaue	Women’s Health Center / TVS	8283 \| 8299	Monday – Saturday 7:00 AM – 4:00 PM	10^thFloor Wellness Center
Cebu	X-Ray	75219	24/7	GF Building C – Routine X-Rays 2F Building C
Mandaue	X-Ray	8299	24 / 7	UGF Hospital Bldg

1. What services do you offer?

We offer a comprehensive range of radiology services, including:

General Radiology (Diagnostic X-ray)
CT scan (Computed Tomography Scan)
MRI (Magnetic Resonance Imaging)
General Ultrasound
TVS (Trans Vaginal Sonography)
Transrectal Ultrasound can be for a male patient and female patient.
Breast Ultrasound
Mammography
Bone Mineral Densitometry (BMD/DXA)

2. Do I need a prescription before undergoing a procedure?

3. How do I schedule a Radiology Procedure?

Breast Ultrasound	By Appointment
CT-Scan	Walk-in
Magnetic Resonance Imaging	By appointment
Mammography	Walk-ins are accepted, except for Localization/Stereotactic Procedures related to Breast/Mammography: – BREAST CORE NEEDLE BIOPSY – BREAST FINE NEEDLE BIOPSY (CYST W/ USE OF UTZ MACHINE) – BREAST FINE NEEDLE BIOPSY (SMALL MASSES) – MAMMOGRAPHY GUIDED LOCALIZATION – ULTRASONOGRAPHY-GUIDED SURGICAL CLIP PLACEMENT – ULTRASOUND GUIDED MAMMO LOCALIZATION

Ultrasound	Walk-ins are accepted on a first-come, first-served basis, except for CRANIAL ULTRASOUND, and ULTRASOUND GUIDED BIOPSY PROCEDURE
Women’s Health Center / TVS	Walk-ins are accepted on a first-come, first-served basis, except for Special/ Contrast Procedures [such as Sonogram (HISSG and SISH)] related to TVS/Ob- Gyne: TRANSVAGINAL HYSTEROSAL
X-Ray	Walk-ins are accepted on a first-come, first-served basis, except for Special/Contrast procedures related to Fluoroscopy procedures. – ANTEGRADE NEPHROSTOGRAM – ANTEGRADE PYELOGRAPHY X-RAY – BARIUM ENEMA X-RAY – CYSTOGRAM X-RAY – DISTAL COLONOGRAM – ESOPHAGOGRAM X-RAY – ESOPHAGOGRAM X-RAY MODIFIED – FISTULOGRAM – FLUOROSCOPY GUIDED SPECIAL PROCEDURE – HYSTEROSALPINGOGRAM – HYSTEROSALPINGOGRAM X-RAY – INTRAOPERATIVE CHOLANGIOGRAM – INTRAVENOUS PYELOGRAPHY X-RAY – MYELOGRAM X-RAY – PROXIMAL COLONOGRAM – RETROGRADE URETHROGRAM – SHUNT SERIES (6 VIEWS) – SIALOGRAM – SINOGRAM – SMALL BOWEL SERIES X-RAY – T-TUBE CHOLANGIOGRAM X-RAY – UPPER GI SERIES X-RAY – VOIDING CYSTOGRAM X-RAY
Bone Densitometry	Walk in

CT-Scan	Walk-in
Magnetic Resonance Imaging	By appointment

When will I receive the results of my diagnostic procedure?

Result release times depend on the type of procedure:

X-Ray:
- The result will be read and released within 24 hours after the procedure is performed.
- For weekend procedures: Results are available by Monday at 5PM
Ultrasound:
- Results are available 15 – 30 minutes after the procedure.
Breast Ultrasound:
- Results are available 30 minutes to 1 hour after the procedure.
Scrotum / testes:
- Results are available 15 – 30 minutes after the procedure.
MRI:
- The official result will be released 24 hours after the procedure.
- For weekend procedures: Results are available by Monday at 5PM
CT scan
- The official result will be released 24 hours after the procedure.
- For weekend procedures: Results are available by Monday at 5PM
Mammography:
- Results are released after 1-2 working days.
Cardiac Procedures:
- Results are released 24-48 hours after the procedure.
DEXA Scan:
- Results are released 24 hours after the scan.

5. How can I access the results and images of my diagnostic procedures?

Results and images can be accessed in the following ways:

Patient Portal (CHi App):

You can view the digital copy of your X-ray Result Interpretation through the Patient Portal (PXi).

X-Ray Films (Printed Images):

Available at the General Radiology Unit of Chong Hua Hospital Cebu or the Radiology Unit of Chong Hua Hospital Mandaue.

MRI and CT Scan Printouts:

Image printouts will be available after your procedure

Soft copy (CD or DVD) of your MRI, CT scan, or Ultrasound

You may request a digital copy from the unit’s office. Burning the images takes 5-10 minutes and costs Php255.00

6. How long does an MRI procedure usually take?

The duration of an MRI procedure varies depending on the type and the patient’s condition. Generally:

If the patient is stable, cooperative, and has good comprehension, the procedure can be completed in 30 minutes.
For an MRI Brain Plain, the allocated time for the procedure is 1 hour.

Note: The time may vary due to factors such as patient movement, anxiety, and the specific type of MRI being performed.

7. What preparations do I need to make before my procedure?

Preparation may vary depending on the type of procedure. Below are the different types of procedures and their

corresponding preparation guidelines.

GENERAL RADIOLOGY (DIAGNOSTIC X-RAY)
- Routine Diagnostic X-ray Procedures– No preparation needed
- Barium and Iodinated Contrast – this may require specific patient preparation based on the patient’s medical history and other related health conditions.
- All Female patients who suspect pregnancy and or pregnant are suggested to notify the Radiology staff. Please inform your Physician or technologist if you are pregnant.

CT SCAN/COMPUTED TOMOGRAPHY
- Routine Plain CT Procedures (non-abdominal procedures) – You may eat or drink anything before the procedure. No food restrictions.
- Plain CT Procedures (abdominal procedures) – Fasting at least 6 hours (no solid food) (water is okay and medication)
- IV Contrast CT Procedures:
  - Creatinine Results (30 Days validity)
  - Non- Abdomen Procedures – 4 Hours Fasting is needed/required
  - Abdomen Contrast Procedures – 6 Hour Fasting is needed/required (water and medication are okay)
  - The Radiology Resident may provide other preparation instructions if you have the following medical history:
    - Food Allergies
    - Drug/Medication Allergies
    - Bronchial Asthma
    - Renal/Kidney Problems
    - Renal Impairment
    - Renal Surgery
    - Diabetes Mellitus

CT STONOGRAM or ABDOMEN-STONOGRAM
- No appointment is needed
- No fasting required

This procedure requires a full bladder This should be gradually consumed until you feel your urinary bladder is full (it is not necessary to drink the entire liter) prior to the procedure.

MAGNETIC RESONANCE IMAGING

o Routine Plain MRI Procedures (Except Plain Upper Abdomen,Plain MRCP, Plain Whole Abdomen, other Plain MRI procedure that includes the gallbladder)

You may eat or drink anything prior to the procedure. No food restrictions.

IV Contrast CT Procedures:
- Creatinine Results (30 Days validity)
- Non- Abdomen Procedures- 4 Hours Fasting is required
- Abdomen Contrast Procedures – 6 Hour Fasting is required
- The Radiology Resident may provide other preparation instructions if you have the following medical history:
  - Food Allergies
  - Drug/Medication Allergies
  - Bronchial Asthma
  - Renal/Kidney Problems
  - Renal Impairment
  - Renal Surgery
  - Diabetes Mellitus
- All Female patients who suspect pregnancy and are pregnant are suggested to notify the Radiology staff. Please inform your Physician or technologist if you are pregnant or breastfeeding.
MRI Pelvis
- Please have a bowel movement before the procedure.
- 4 hours fasting
- Avoid the following at least 1 day before procedure
  - Dairy products
  - Beans
  - Carbonated drinks
  - Alcoholic beverages
  - Wheat

GENERAL ULTRASOUND
- Procedures requiring 6 Hours Fasting (No Food) (Water and Medication are okay)
  - Whole Abdomen
  - Upper Abdomen
  - Hepatobiliary Tree
  - Gallbladder – Patients with surgically removed gallbladder do not need to go through 6 hours of fasting preparation
- Procedures requiring Full Bladder
  - Whole Abdomen
  - KUB (Kidney, Ureters and Urinary Bladder)

KUB and Lower Abdomen
KUB and Prostate
Prostate

NOTE: Bring one (1) liter of bottled water.

BONE MINERAL DENSITOMETRY
- One day (24-hours) before the test:
  - No calcium supplement intake and a multivitamin containing calcium
  - No dairy products, such as milk, yogurt, and cheese.
  - No bone scan procedure (Nuclear Medicine) should be done immediately before the test. It must be scheduled after the BMD procedure, or the BMD may be performed 24 hours after the bone scan.
- One week (7 days) before the test:
  - No barium enema, barium swallow, upper GI, IVP, CT scan, or MRI with contrast
  - No Holter monitoring on the same day of the procedure.
  - Please inform your Physician or technologist if you are pregnant or breastfeeding.

8. What Modes of Payment do you accept?

We accept the following:

Cash Basis

Cash
Debit Card
Credit Card

Insurance Basis

Secure a Letter of Authorization (LOA) from your current Insurance Companies (HMO). NOTE: Whether walk-in or scheduled, your LOA should be secured at least 2 days prior to your procedure.
Kindly check the LOA of the following:

The specific procedure matches with the Written Prescription
The hospital site/location (Fuente or Mandaue) must be specified

9. Prices

The vial(s) needed for IV during CT SCAN / MRI needing CONTRAST may vary and dependent on the patient’s weight (body mass)

DEXA scan’s price range is between P3,786.00 to P4,867.00.

Disclaimer: Please note that the price(s) given may change without prior notice. It only covers the price(s) for the procedure. There may be other items such as supplies, medication, etc. to be included in your final billing If there is a discrepancy in the given price(s), the updated information provided in the Billing Section will prevail.

10. Reading and interpreting of CT Scan result taken from another hospital

Accepts reading:
In the context if the previous reading is to be compared with the current in CHH (to be done in CHH), Yes
- Interpreting the CT Scan result taken from another hospital:
In the context of 2nd opinion, that is to be consulted with his/her attending physician
In the context of translating the “external official results”(from another hospital) into a new CT official result (under CHH).

BRANCH	CONTACT #	OPERATING HOURS	LOCATION
CEBU	76301 \| 76302 09688950991	Mon – Sat 6:00 AM – 11:00 PM	3F Building A
MANDAUE	8529 09688937303	Mon – Sat 6:00 AM – 7:00 PM	5F Hospital Bldg.

1. What renal care services are offered at Chong Hua Hospital?

Chong Hua Hospital provides comprehensive renal care through advanced Hemodialysis Units for both outpatient and inpatient treatments, including:

Hemodialysis – Advanced equipment, dedicated machines for Hep B/C/HIV, negative pressure rooms for infectious cases.
Peritoneal Dialysis – Personalized plans, patient education, home-based care support.
Hemoperfusion – For drug intoxication, sepsis, severe metabolic issues.
Hemodiafiltration (HDF) – Combines HD and HF for superior toxin removal, improved stability, and reduced complications.

✔ 16 Hemodiafiltration machines
✔ Expert nephrologists and dialysis nurses
✔ Strict infection control protocols

2. How is hemodialysis scheduled at Chong Hua Hospital?

First Come, First Serve (Per Shift Basis): Patients must be physically present to be listed. No pre-listing via calls or SOs.
Late or Reschedule: Notify the staff early.

Important:

Late arrivals may have reduced session time.
Missing two consecutive sessions without notice may forfeit your first-shift schedule.

3. How long and how often will I need hemodialysis?

Duration: Typically 4 hours per session
Frequency: 2–3 times per week, depending on doctor’s evaluation

Factors: Kidney function, fluid buildup, toxin levels, blood test results.

4. What are the requirements for undergoing hemodialysis?

Medical Abstract: Must include history, vaccination record, maintenance meds
Lab Tests: Must include serum creatinine, BUN, sodium/potassium, CBC
Flow Sheets: 2–3 recent dialysis records (if applicable)
For Transfers: Referral letter + third-shift schedule

Note: Lab tests can be done elsewhere but must be recent (within past months)

5. Can I use PhilHealth or HMO for dialysis?

PhilHealth:

CKD Stage 5 patients get up to 156 free sessions per year
Coverage includes dialyzer, select labs, and erythropoietin
Requirements: MDR/ID, CSF form, prior certification, PDD confirmation

HMO / Insurance:

LOA required at least 2 days before procedure
LOA must match procedure and correct location (Fuente or Mandaue)

6. What are the payment options?

Free: For eligible CKD Stage 5 patients
Cash: Spot cash, debit, or credit card
Insurance: LOA required before session

7. What should I do before scheduling dialysis?

Consult your Chong Hua-accredited nephrologist
Secure clearance and complete required documents
Ensure schedule coordination and medical readiness

8. What are the house rules for dialysis patients?

Masks: Required at all times
Hand Hygiene: Mandatory before entering and before procedure
Food: Eating discouraged; only finger food if needed
SO Policy: Only 1 SO allowed (2 if patient is dependent). No loitering or visiting others

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CEBU

PULMONARY LABORATORY SERVICES

76240

0968-875-1324

PULMONARY THERAPEUTIC AND CRITICAL SERVICES: 76493 and 76495

Mon – Sat

8:00 AM – 5:00 PM

24/7

3F Building C

4F Building B

MANDAUE

(032) 233-8000 local 8549

Mon – Sun

8:00 AM – 5:00 PM

5F Hospital Bldg.

1. What services are offered by the Pulmonary Unit?

In Chong Hua Hospital Cebu:
PFT (Pulmonary Function Test) or Spirometry with or without bronchodilator
Lung Volume Study (Body Box)
Lung Diffusion Study
MIP & MEP Measurement
Pulmonary Rehabilitation
CPET
6-Minute Walk Test
High Altitude Simulation Test or Pre-Flight-Test
Video-Assisted Bronchoscopy

- Cryotherapy
- Electrocautery

Laryngoscopy
Peak Expiratory Flow Rate

- Incentive Spirometry

Chest Physiotherapy
Postural Drainage
Sputum Induction
Pulse Oximetry
Arterial Blood Gas (ABG)
Pulmonary ultrasound guided procedures
- Thoracentesis / Pleurodesis
- Small bore CTT insertion
Sleep Study Procedures
- Diagnostic Study
- Therapeutic Study
- Split Night Study of Combination of diagnostic and therapeutic exams
- MSLT (Multiple Sleep Latency Test)
- In-Patient Ambulatory Sleep Study
- In-Patient Services
  - Aerosol Therapy
  - Invasive & Non-Invasive Mechanical Ventilators
  - CPAP/Bi-PAP Therapy
  - Cough Assist

In Chong Hua Hospital Mandaue:
- PFT (Pulmonary Function Test) or Spirometry with or without bronchodilator
- 6-Minute Walk Test
- High Altitude Simulation Test or Pre-Flight-Test
- Peak Expiratory Flow Rate
- Incentive Spirometry
- Chest Physiotherapy
- Postural Drainage
- Sputum Induction
- Pulse Oximetry
- Arterial Blood Gas (ABG)
Pulmonary ultrasound guided procedures
- Thoracentesis / Pleurodesis
- Small bore CTT insertion
Sleep Study Procedures
- Diagnostic Study
- Therapeutic Study
- Split Night Study of Combination of diagnostic and therapeutic exams
- MSLT (Multiple Sleep Latency Test)
- In-Patient Services
  - Aerosol Therapy
  - Invasive & Non-Invasive Mechanical Ventilators
  - CPAP/Bi-PAP Therapy
  - Cough Assist

2. Do I need a prescription to undergo the procedure?

Yes, a written prescription from your attending, referring or requesting physician is required.

3. How can I schedule an appointment for pulmonary services?

You can schedule your appointment by contacting our Pulmonary Units at the following numbers:

Chong Hua Hospital Cebu (CHHC):

Trunkline: (032) 255-8000

Pulmonary Unit Local Number: 76240

Mobile: 0968-875-1324

CHHM (Mandaue) Trunkline: (032) 233-8000.

Pulmonary Unit Local Number 8549 or through 0968-861-5812

4. When will I receive the results of my pulmonary procedures?

The release time for pulmonary procedure results varies:

Sleep Study: 7-14 working days
PFT or Spirometry: 1-3 working days
Thoracentesis/Pleurodesis: 5 working days
Small Bore Chest Tube (CTT) insertion: 5 working days
All other procedures: Results are available immediately after the test

5. How should I prepare for my Pulmonary Function Test (PFT) or Spirometry?

To ensure accurate results, please follow these preparation guidelines:

Eat light meals before the test.
Avoid smoking for at least 12 hours before the test.
For first timer patients, please put on hold any Inhalers or Nebulization Medication for:
- 12 hours for Inhaler Medications
- 4-6 hours Nebulization of Salbutamol/Ventolin Inhalers
Wear comfortable clothing and remove tight belts.
Remove any nail polish or nail extensions.
Bring drinking water and a doctor’s
Make sure you are in good health prior to the procedure, able to walk and sit for extended periods, and not experiencing pain.

6. How can I access the results of my Pulmonary Diagnostic Test?

Only PFT or Spirometry and Arterial Blood Gas are available via patient portal (CHi App).
Result of Sleep Study may be sent via email if the patient resides in Cebu Province or outside Cebu through the Unit Manager.

7. For other procedures not mentioned above, when and how will I receive the preparation instructions?

All preparations will be given to you upon scheduling of the procedure.

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CEBU

76111 / 76110

Monday – Friday (8:00 AM – 5:00 PM) and Saturday (7:00 AM – 3:00 PM)

GF Building D

MANDAUE

82212

Monday – Friday (8:00 AM – 5:00 PM) and Saturday

(7:00AM- 3:00 PM)

Upper Ground Hospital Lobby inside Admitting Section

1. Services

Government Financial Assistance
- Philippine Charity Sweepstakes Office (PCSO)
- City Hospitalization Assistance and Medicines Program (CHAMP)-for Cebu City residents only and processing is exclusively at Chong Hua Hospital- Cebu
- Department of Social Welfare and Development (DSWD)
- DOH MAIFIP- Medical Assistance to Indigent and Financially Incapacitated Patients
- PhilHealth Assistance for Z benefit package
  - Kidney Transplant
  - Coronary Artery Bypass Grafting (CABG)
  - Breast Cancer
- Other possible financial assistance accredited by Chong Hua Hospital
Private NGOs partnered with Chong Hua Hospital
- Ramon Aboitiz Foundation Inc
- I Can Serve Foundation (Breast Related Cases)
- Red Foundation
- Hearts of Gold (Cardio Cases)
Chong Hua Hospital Service Case Program (Cases According to Doctors-in-Training)
- Inpatient
- Outpatient
OBS Package (Refer to Outpatient Services for more details about OBS Package)
Violence against Women and Children – VAWC Desk
Care Navigators- multidisciplinary case management for discharged patients with psychosocial needs
Special assistance:
- Locating family members of patients who do not have an SO upon admission
  - Emergency Room Patients (Critical & Accident)
  - Mentally incapacitated patients
- Locating of family members of cadavers stored at the morgue for more than 24 hours
- Receiving and distributing food and non-food donations from companies and private individuals

2. Scheduling

We receive walk-in patients

3. Requirements

a. Government Financial Assistance

Please see the attached leaflet

b. CHH Service Case Program

Patient must be properly endorsed by a consultant to Charity OPD
Requirements will be given during the interview
Outpatient discounts – The patient must have a referral letter from the referring hospital’s social service unit/ case summary or certificate of indigency from the local social welfare unit

c. OBS Package

Please see the attached leaflet

4. Criteria of Eligibility (Charity Patient)

Criteria of Eligibility (Charity Patient)

*** any one of the following

A patient or family who are the “working poor”, those with full-time work but their income is not sufficient to meet their health needs in full.
Patients with acute financial needs, who are uninsured and do not have adequate financial resources to pay in full for necessary health care services provided by the hospital.
A patient who is certified as indigent by a municipal social worker, in his/her absence, either the barangay chairman, municipal/city health officer, medical social worker or chief of the nearest district, city or provincial hospital.
Patients cannot afford to pay his/ her medical needs.
A patient or family who cannot provide for the basic food and non-food requirements, which is called the poverty threshold.
Patients who are differently-abled or have physical/mental disabilities or limitations
Patients who have no known family relatives or guardians
Patients who are orphans, ‘senior citizens’ war veterans, or widows with no concrete source of financial support.
Patients coming from geographically isolated and depressed areas (GIDA)
Patients dislocated from their homes or communities as a result of disasters or calamities caused by nature, by accidents or by human failures or intentions. (e.g. inclement weather and violent climate disturbances, typhoons, floods, droughts, fires and wars or armed conflict, among others); and
Patients belonging to economically disadvantaged or marginalized ethnic groups or indigenous cultural communities (ICCs)
Patients who were abandoned /abused and neglected.
(DOH, Administrative Order No. 51-As.2000)

5. Charity Requirements

CHARITY REQUIREMENTS

EMPLOYED

____ Certificate of Employment indicating

– Length of service, position and monthly salary

____ Any of the following: Latest payslip or payroll or voucher for 1 month (photocopy)

____ Working contract for OFW or Seaman

SELF-EMPLOYED

____ Barangay Certificate of Source of Income

____ Business permit and business certification or Barangay Permit (photocopy)

____ Bank statement of account for pension

(for senior citizens)

UNEMPLOYED/STUDENT

____ Study Load

____ Written certificate of financial support (from siblings, relatives, and any concern party) with valid I.D. (photocopy)

____ Case Study or Case Summary (from MSWDO or LSWDO or DSWS)

* Financial statement of working family member/s

MANDATORY REQUIREMENTS:

Certificate of Indigency

Minimum of 2 Bags of Blood Donation (at least 500cc each donor)

Note:

● Additional/supporting documents may be requested based on the interview.

● Requirements will be compiled, whichever are applicable.

For Inquiries you may contact:

CHONG HUA HOSPITAL

Don Mariano Cui St., Corner J. Llorente St., Brgy. Capitol Site, Cebu City,

Cebu 6000, Philippines

(032) 233-8000 local 76110/76111

CHONG HUA HOSPITAL MANDAUE

Mantawi International Drive, City South Special Economic Administrative Zone (CSSEAZ),

Mandaue City, Cebu 6014, Philippines

(032) 233-8000 local 82212

6. Government Assistant Requirements

REQUIREMENTS TO AVAIL

GOVERNMENT FINANCIAL ASSISTANCE

PLEASE TAKE A PHOTO FOR YOUR COPY

PHILIPPINE CHARITY SWEEPSTAKES OFFICE (PCSO)

Address: Ground Floor of PCSO Bldg. Osmeña St. North Reclamation Area, Cebu City

Contact: 231-7275/231-4424

Requirements for:

● INPATIENT/ADMITTED

1. INDIVIDUAL MEDICAL ASSISTANCE PROGRAM (IMAP) APPLICATION FORM – to be provided by the social service unit;

2. CLINICAL ABSTRACT – to be requested by the social service unit at medical records and can be claimed after 24hrs at MEDICAL RECORDS 3^rd FLR BLDG D

3. STATEMENT OF ACCOUNT/FINAL BILL – requested at the billing section with complete name and signature of billing staff

4. AUTHORIZED LETTER – written by the patient.

Note: In the event that patient cannot do so, the next of kin may write the authorization letter and shall bear the thumb mark of the patient;

5. PHOTOCOPY OF GOVERNMENT ISSUED ID (Patient & representative);

● OUTPATIENT

1. INDIVIDUAL MEDICAL ASSISTANCE PROGRAM (IMAP) APPLICATION FORM – to be provided by the social service unit;

2. MEDICAL CERTIFICATE – request from your attending physician/consultant

3. DOCTOR’S REQUEST

4. ESTIMATED COST/QUOTATION OF THE PROCEDURE – to be given by respective units as to the type of procedure that the patient will undergo

5. AUTHORIZATION LETTER – written by the patient.

Note: In the event that patient cannot do so, the next of kin may write the authorization letter and shall bear the thumb mark of the patient;

6. PHOTOCOPY OF GOVERNMENT ISSUED ID (Patient & representative);

* All requirements will be submitted to their office upon discharge, the guarantee letter will be given directly to the billing section

REQUIREMENTS TO AVAIL

GOVERNMENT FINANCIAL ASSISTANCE

PLEASE TAKE A PHOTO FOR YOUR COPY

CITY HOSPITALIZATION ASSISTANCE & MEDICINES PROGRAM

(CHAMP)

Note: FOR CEBU CITY VOTERS ONLY: FOR MINORS, PARENTS SHOULD BE

ACTIVE CEBU CITY VOTERS

Address: Ground Floor, Legislative Building, Cebu City Hall

Requirements for:

● INPATIENT/ADMITTED

1. CLINICAL ABSTRACT – to be requested by the social service unit at medical records and can be claimed after 24hrs at Ground Floor, Legislative Building, Cebu City Hall

2. STATEMENT OF ACCOUNT/FINAL BILL – requested at the billing section with complete name and signature of billing staff

3. BARANGAY CLEARANCE OF THE PATIENT – requested from your representative barangay;

4. VOTER’S CERTIFICATION of the patient – requested at COMELEC

5. BIRTH CERTIFICATE/LIVE BIRTH – applicable for minor patients

● OUTPATIENT

1. MEDICAL CERTIFICATE – request from your attending physicians/consultant

2. DOCTOR’S REQUEST

3. ESTIMATED COST/QUOTATION OF THE PROCEDURE – to be given by respective units as to the type of procedure that the patient will undergo

4. BARANGAY CLEARANCE OF THE PATIENT – requested from your respective barangay;

5. VOTER’S CERTIFICATION of the patient – requested at COMELEC

6. BIRTH CERTIFICATE/LIVE BIRTH – applicable for minor patients

* All requirements will be submitted to their office upon discharge, the guarantee letter will be given directly to the billing section

REQUIREMENTS TO AVAIL

GOVERNMENT FINANCIAL ASSISTANCE

PLEASE TAKE A PHOTO FOR YOUR COPY

DEPARTMENT OF SOCIAL WELFARE & DEVELOPMENT (DSWD)

Address: General Maxilom Ave., Carreta, Cebu City

Contact: 887-9720 loc 17145

Requirements for:

● INPATIENT/ADMITTED

1. CLINICAL ABSTRACT – to be requested by the social service unit at medical records and can be claimed after 24hrs at MEDICAL RECORDS 3^rd FLR BLDG D

2. STATEMENT OF ACCOUNT/FINAL BILL – requested at the billing section with complete name and signature of billing staff

3. CERTIFICATE OF INDIGENCY – of the representative will be requested at your respective barangays

4. CASE SUMMARY – may be request at:

Cebu City Residents – DSWS, Labangon – across Labangon Elementary School

(pls bring a proof of admission)

Non-Cebu City Residents – you will request this at your respective Municipal/City Social Welfare and

Development Office (MSWDO/CSWDO)

5. AUTHORIZATION LETTER – written by the patient

Note: In the event that patient cannot do so, the next of kin may write the authorization letter and shall bear the thumb mark of the patient;

6. PHOTOCOPY OF GOVERNMENT ISSUED ID (Patient & representative);

● OUTPATIENT

1. MEDICAL CERTIFICATE – request from your attending physicians/consultant

2. DOCTOR’S REQUEST

3. ESTIMATED COST/QUOTATION OF THE PROCEDURE – to be given by respective units as to the type of procedure that the patient will undergo

4. CERTIFICATE OF INDIGENCY – of the representative will be requested at your respective barangays

5. CASE SUMMARY – may be request at:

Cebu City Residents – DSWS, Labangon – across Labangon Elementary School

Non-Cebu City Residents – you will request this at your respective Municipal/City Social Welfare and

Development Office (MSWDO/CSWDO)

6. AUTHORIZATION LETTER – written by the patient

Note: In the event that patient cannot do so, the next of kin may write the authorization letter and shall bear the thumb mark of the patient;

7. PHOTOCOPY OF GOVERNMENT ISSUED ID (Patient & representative);

* All requirements will be submitted to their office upon discharge, the guarantee letter will be given directly to the billing section

REQUIREMENTS TO AVAIL

GOVERNMENT FINANCIAL ASSISTANCE

PLEASE TAKE A PHOTO FOR YOUR COPY

DOH – MEDICAL ASSISTANCE FOR FINANCIALLY

INCAPACITATED PATIENTS (MAIFIP)

Requirements for:

● INPATIENT/ADMITTED

1. GUARANTEE LETTER – you may file this from your respective proponents (partylists, congressman or any politicians with DOH Fund)

Note: Requirements to secure a GL may vary depending on the proponent, it is best to inquire with your respective proponents

2. STATEMENT OF ACCOUNT/FINAL BILL – requested at the billing section with complete name and signature of billing staff

3. AUTHORIZATION LETTER – written by the patient

Note: In the event that patient cannot do so, the next of kin may write the authorization letter and shall bear the thumb mark of the patient;

4. PHOTOCOPY OF GOVERNMENT ISSUED ID (Patient & representative);

Terms and Conditions

Beneficiaries shall be admitted to basic or non-private ward accommodation. They may be admitted to the next available private accommodation only under the following conditions:

● Non-availability of basic or non-private ward accommodation, as certified by the admitting section.

● Emergency cases requiring immediate critical care (ICU admission).

● Patients with communicable diseases, immunocompromised conditions, or any clinical condition requiring isolation as certified by the attending physician.

* All documents stated above will be submitted to the social service for interview and release of Certificate of Eligibility that will be forwarded to the billing section for approval

REQUIREMENTS TO AVAIL

GOVERNMENT FINANCIAL ASSISTANCE

PLEASE TAKE A PHOTO FOR YOUR COPY

DOH – MEDICAL ASSISTANCE FOR FINANCIALLY

INCAPACITATED PATIENTS (MAIFIP)

● OUTPATIENT

1. GUARANTEE LETTER – please get this from your respective proponents (partylists, congressman or any politicians with DOH Fund)

Note: Requirements to secure a GL may vary depending on the proponent, it is best to inquire with your respective proponents

2. PRESCRIPTION OF DRUGS/DOCTOR’S REQUEST – includes diagnostic or treatment/Certification on the number of sessions availed from PhilHealth (Chemo & Dialysis Patients)

Photocopy of Government – issued ID of patient and representative

3. AUTHORIZATION LETTER – written by the patient

Note: In the event that patient cannot do so, the next of kin may write the authorization letter and shall bear the thumb mark of the patient;

4. PHOTOCOPY OF GOVERNMENT ISSUED ID

(Patient & representative);

* All documents stated above will be submitted to the social service for interview and release of Certificate of Eligibility that will be forwarded to the billing section for approval

7. OBS PACKAGE

CHONG HUA HOSPITAL FUENTE

MATERNITY RATES
OB-GYN PACKAGE (COMPULSORY BLOOD DONATION)
Social Service Schedule:	(OPD) Out Patient Department Schedule	Application Schedule
Monday – Friday 8:00AM – 5:00PM	Monday – Friday 8:00AM – 12:00PM	Monday – Friday 7:00AM – 5:00PM
Saturday 7:00AM – 3:00PM		Saturday 7:00AM – 3:00PM
CATEGORY	PARTIAL PAYMENT	BLOOD DONATION (NON-DEDUCTIBLE TO BILL)	NOTE/POINTS TO CONSIDER • At 32 WEEKS AOG/UPON COMPLETION OF REQUIREMENTS, please visit Social Service Unit to claim the clearance/compliance slip for admission. • If you plan to undergo BILATERAL TUBAL LIGATION (BTL), inform Social Service & OPD immediately for additional requirements. • If your newborn has complications or is premature, prepare P15,000.00 – P30,000.00 for the estimated expenses in the Neonatal ICU. • Insurance can be applied for outpatient procedures ONLY. • NO REFUND (CASH BOND/BLOOD DONATION). REQUIREMENTS (Failure to comply with the requirements on/before the cut off dates will result in the package being forfeited) 1. PAYMENT (BILLING/CASHIER) – For normal delivery, P16,529.35 must be paid 32 WEEKS (AOG) – For Caesarian Section, at least P40,000.00 must be paid 32 WEEKS (AOG) 2. BLOOD DONATION (BLOOD BANK) – Shall comply on or before 32 WEEKS (AOG) 3. PRENATAL VISITS (OPD) – At least 5 TIMES BEFORE DELIVERY 4. BREASTFEEDING/MOTHER’S CLASS (CONFERENCE ROOM) – ATTENDANCE IS A MUST BEFORE DELIVERY. Secure schedule at OPD.
NORMAL DELIVERY, LOW RISK, WITHOUT COMPLICATIONS	P16,529.35	2 UNIT OF BLOOD (Any type) + PHILHEALTH
CAESARIAN HIGH RISK, WITH COMPLICATIONS, PRETERM LABOR	P40,000.00	2 UNIT OF BLOOD (Any type) + PHILHEALTH

OUTPATIENT UTILIZATION (estimated price)
OPD Check-up/Pre-natal	FREE
Pre-natal Laboratories	P10,217.40
Transvaginal Sonography (TVS)	P910.00
Pelvic Ultrasound (PUTZ)	P910.00
Dietary Consult	P300.00
OPD Supplies	P1,676.00
RT-PCR (COVID-19 Testing)	P5,000.00
TOTAL NEW Enrollee	P20,000.00

INPATIENT UTILIZATION FOR NORMAL DELIVERY (estimated price)
OB kit + Suppliers	P5,516.75
Medications *	P1,486.62
Procedures *	P1,676.00
OB-WARD for 3 days (P1,100/day)	P3,300.00
Dietary Consult	P300.00
Delivery & Labor Room Fee	P2,100.00
CTG + 2 additional sheets	P1,400.00
Inpatient Laboratories	P750.00
OB-Gyne Professional Fee	PHILHEALTH ONLY
TOTAL	P16,529.35 (more or less)

CHONG HUA HOSPITAL MANDAUE RATE

MATERNITY RATES
OB-GYN PACKAGE (COMPULSORY BLOOD DONATION)
Social Service Schedule:	(OPD) Out Patient Department Schedule	Application Schedule
Monday – Friday 8:00AM – 5:00PM	Monday – Friday 8:00AM – 12:00PM	Monday – Friday 7:00AM – 5:00PM

CATEGORY	PARTIAL PAYMENT	BLOOD DONATION (NON-DEDUCTIBLE TO BILL)	NOTE/POINTS TO CONSIDER • At 32 WEEKS AOG/UPON COMPLETION OF REQUIREMENTS, please visit Social Service Unit to claim the clearance/compliance slip for admission. • If you plan to undergo BILATERAL TUBAL LIGATION (BTL), inform Social Service & OPD immediately for additional requirements. • If your newborn has complications or is premature, prepare P30,000.00 – P50,000.00 for the estimated expenses in the Neonatal ICU. • Insurance can be applied for outpatient procedures ONLY. • NO REFUND (CASH BOND/BLOOD DONATION). REQUIREMENTS (Failure to comply with the requirements on/before the cut off dates will result in the package being forfeited) 1. PAYMENT (BILLING/CASHIER) – For normal delivery, P20,000.00 must be paid 32 WEEKS (AOG) – For Caesarian Section, at least P35,000.00 must be paid 32 WEEKS (AOG) 2. BLOOD DONATION (BLOOD BANK) – Shall comply on or before 32 WEEKS (AOG) 3. PRENATAL VISITS (OPD) – At least 5 TIMES BEFORE DELIVERY 4. BREASTFEEDING/MOTHER’S CLASS (CONFERENCE ROOM) – ATTENDANCE IS A MUST BEFORE DELIVERY. Secure schedule at OPD.
NORMAL DELIVERY, LOW RISK, WITHOUT COMPLICATIONS	P26,198.41 (more or less)	2 UNIT OF BLOOD (Any type) + PHILHEALTH
CAESARIAN HIGH RISK, WITH COMPLICATIONS, PRETERM LABOR	P50,000.00 (more or less)	2 UNIT OF BLOOD (Any type) + PHILHEALTH

OUTPATIENT UTILIZATION (estimated price)
OPD Check-up/Pre-natal	FREE
Pre-natal Laboratories	P9,626.00
Transvaginal Sonography (TVS)	P1,434.00 (30% discount)
Pelvic Ultrasound (PUTZ)	P1,434.00 (30% discount)
Dietary Consult	P500.00
OPD Supplies	P1,676.00
COVID Test for 38 weeks AOG and beyond for clearance before delivery	P3,360.00 1^st SWAB w/ PHIC 2^nd SWAB w/ PHIC + 20% discount
TOTAL NEW Enrollee	P20,000.00

INPATIENT UTILIZATION FOR NORMAL DELIVERY (estimated price)
OB kit + Suppliers	P6,264.24
Medications *	P1,543.17
Procedures *	P1,676.00
OB-WARD for 3 days (P1,740/day)	P5,220.00
Dietary Consult	P500.00
Delivery & Labor Room Fee	P4,200.00
CTG + 2 additional sheets	P1,400.00
Inpatient Laboratories	P2,090.00
OB-Gyne Professional Fee	PHILHEALTH ONLY
TOTAL	P26,893.41 (more or less)

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CHH Cebu

tb_dots@chonghua.com.ph

0968 857 7764

Mondays to Fridays

10AM – 6PM

No holidays

3^rd floor Bldg. C.

CHH Cebu

1. What services are offered by the TB DOTS Unit?

The TB DOTS Unit provides the following services:

1. Enrollment for TB treatment (free anti TB medications c/o DOH)
2. Continuation of treatment (for patients enrolled elsewhere who want to transfer to CHH DOTS Clinic)
3. TB preventive therapy
4. Diagnostics – sputum AFB smear, sputum GeneXpert processing, PPD (with corresponding fees)

2. What are the requirements for enrolling in the TB DOTS Program?

To enroll in the TB DOTS Program, please prepare and present the following:

A National Tuberculosis Program (NTP) Referral form or a referral written on a prescription pad from your attending, referring, or requesting physician

Your PHILHEALTH number

If you are not yet a PHILHEALTH member, our nurse can assist you by referring you to the PHILHEALTH personnel inside Chong Hua Hospital.

Official test results, such as chest X-ray, sputum GeneXpert, and other laboratory results.

We accept both inpatient referrals (from admitted patients) and outpatient referrals (from the doctors at Medical Mall and non-Chong Hua Hospital accredited physicians).

3. What is the schedule for the TB DOTS Unit, and how do I set appointments?

We accept walk-in referrals from 10:00 AM to 6:00 PM, with a cut-off time of 4:00 PM.
For succeeding visits, you will be scheduled according to your treatment plan.
You may also schedule a consultation whenever needed if you experience side effects from the treatment (medication).

5. Unit Visit Procedure

TB DOTS Clinic Process Guide

Reason for Visit: When you arrive, the nurse will ask about the reason for your visit.
For Enrollment: If you are enrolling in the TB DOTS program, please provide your NTP Referral Form or a referral written on a prescription pad by your attending physician, along with your diagnostic results (chest X-ray, lab tests, GeneXpert, etc.).
Vital Signs & Registration: The nurse or nursing assistant will check your vital signs and weight and register you in the HIS system. Please present one valid government-issued ID.
Orientation & Consent: The nurse will explain the TB DOTS procedure, services, and fees and ask you to sign a consent form for enrollment.
Waiting Area: After the orientation, you will wait while the nurse informs the resident in charge.
Consultation & Treatment Plan: The resident doctor will conduct a consultation. Afterward, the nurse will discuss your care and treatment plan.
Billing & Payment: The nurse will provide a charge slip and guide you to the Billing Office for payment.

(Best option for payment is at 5^th Floor Bldg. C OPD open until 5 PM. After 5 PM, proceed to the Main Billing Department at Ground Floor.)

Medication & Follow-Up: Return to the center to receive a two-week supply of TB medication and schedule your next follow-up visit in two weeks. You will also receive a TB DOTS brochure for reference.
Follow-Up Visits
The nurse will retrieve your chart, check your vital signs and weight, and have you wait for your consultation.
The resident doctor will assess your treatment progress and any side effects of the medication.
You will receive a charge slip for payment at the Billing Office.
Return to the center to receive another two-week supply of TB medication and schedule your next visit. This continues until your treatment is completed.

Initial Visit (No Referral / Walk-In Patients)
The nurse will check your prescription for diagnostic tests (e.g., Gene Xpert) and guide you on proper sputum collection.
You will be directed to the Laboratory Department for test payment and specimen collection.
Once results are available, return to your attending physician for consultation.

Mantoux (PPD) Test Process
Present your doctor’s order for the test. The nurse will validate it and direct you to the Billing Department for payment.
After payment, return to the center for the procedure:
Pediatric patients: The pediatric resident will perform the test.
Adult patients: The nurse will perform the test.
You must return 48 to 72 hours later for the test reading.
You need to buy the PPD reagent from CHH Pharmacy or an outside pharmacy.
Visit the unit from Monday to Wednesday to avoid test readings falling on a weekend.

Regular TB Medicine Pick-Up
Patients are required to visit the center every two weeks for TB medicine refills.
During each visit, the resident will assess for side effects or compliance issues with TB medication.
If any adverse reactions occur, you will be advised to consult your attending physician.

NOTE: The nurse will call you a day before your next visit as a reminder.

6. Price

Enrolment fee* – P400.00 (Estimated only)

Consultation fee (succeeding visits)* – P200.00 (Estimated only)

*Excluding the diagnostic fees

7. What Modes of Payment do you accept?

We accept the following mode of payments:

Cash
Debit Card
Credit Card

BRANCH

CONTACT #

OPERATING HOURS

LOCATION

CEBU

75125

8am to 5pm Monday to Friday except HOLIDAYS.

12nn to 1pm lunch break

3F Building D

MANDAUE

8568 / 8569

8am to 5pm Monday to Friday except HOLIDAYS.

12nn to 1pm lunch break

5F CHHM Medical Arts Building

1. How long does it take to process a refund?

Check Refund and Card Chargeback processing lead time is normally 5 – 10 Working days from the receipt of the request for refund. Processing lead time includes refund approval, check issuance and chargeback slip preparation, and routing these documents for signature. You may call (032) 255-8000 local 75125 for details of the chargeback.
Refund through card chargeback will depend on your respective banks and bank cut-off. This normally takes 2 to 8 weeks for transactions to reflect in your bank statement or credit card statement.

Note: The 5-10 WORKING days lead time is for our internal process (Chong Hua Hospital). The additional 2-8 weeks lead time is for the bank to process the chargeback and the actual reversal to the cardholder’s account.

2. How do I know the status of my refund?

You will receive a text message from either Chong Hua Hospital – Fuente or Chong Hua Hospital – Mandaue once check is available for pick-up.
You may call (032) 255-8000 local 75125 to check the status of your refund.

3. What are the documents or requirements that I need to bring upon check payment?

If you are the check payee, please bring a photocopy of your valid ID.
If you are an authorized representative, please bring an authorization letter, photocopy of the payee’s valid ID, and the authorized representative’s valid ID.

4. How to process check or card chargeback refund?

To process your check or card chargeback refund, please proceed to
- Fuente: Disbursement Office on 3rd Floor Building D.
- Mandaue:
  - Billing office @ UG Floor CHHM Medical Arts Building – Refund NOT related to government assistance
  - Credit and Collection Office @ 5^th Floor Chong Hua Hospital Mandaue – Medical Arts Building – Refund related to government assistance.
Once you receive the check:
- Check payee may encash the check at any METROBANK.
  - The nearest MBTC Bank is located at Chong Hua Medical Mall located at the back of Chong Hua Hospital in Fuente.
  - The nearest MBTC Bank is located near Chong Hua Mandaue is located at Parkmall.
- Check payee or authorized representative can deposit the check to the payee’s savings account in any bank.

5. Other Instructions

How do I process my refund?
- You can process cash refund if the refundable amount is P20,000.00 and below for payments received in cash, bank transfer or check payments. The refundable amount of more than P20,000.00 is already in the form of a check.
Can I process a Cash/Check refund if the payment has been made through Debit or Credit Card?
- Yes, but a 3% service charge will be deducted from the refundable amount. The service charge pertains to the rate deducted by the bank for debit/credit card transactions.
- For a refundable amount of P20,000.00 and below, cash may be claimed from the billing cashier.
- For a refundable amount of more than P20,000.00, a check will be issued.
Can I use my refundable amount to settle my current bills/payable (ER, In-patient, Out-patient accounts) to Chong Hua?
- Yes, we can off-set your refundable amount to your current bill/payable.
- If refundable is attributable to government assistance
  Please proceed to the Disbursement Office at 3rd Floor Building D for CHH – Fuente or to the Credit & Collection Office at 5th Floor CHHM Medical Arts Building for CHH – Mandaue.
  You will be given the Patient’s SOA with approval for Refund Offset. Once you receive this, you may proceed to Billing/Cashier to facilitate the Refund offset.
- If refundable is attributable to your own payment, you may proceed directly to the billing section to request off-set to your current bill/payable.

Does my refund have an expiration date?
- No. As long as the account can still be accessed and validated in the system. We can process the refund any time.

Can I get the excess payment from the government assistance paid to my account even if I do not have any payment to the hospital?
- Yes, only if you provide supporting documents (medicine receipts, payment to doctors etc.) within the period indicated in your statement of account covered by the government assistance or if you get confirmation from the government agency issuing assistance that excess payment to the hospital will be given to the patient and will not be returned to the government agency.
- Another option, that you can benefit from the excess payment is to offset the refundable amount to your future laboratory, out-patient, in-patient, ER or Pharma transactions.
- Please note, government agencies will normally issue a Letter of Guarantee only to the extent of the patient’s outstanding balance to the hospital. It will not issue more than the patient’s payable to the hospital.