患者安全官

患者安全官

职位类别： 支持小组
工作类型： 全职
工作地点： 宿务市

在菲律宾首屈一指的医疗保健中心崇华医院，发挥影响力，提升您的职业生涯！

崇华医院正在招聘一位经验丰富、积极主动的 患者安全官 who is responsible for coordinating and communicating patient safety protocols among the hospital institution’s healthcare staff members, ensuring provision of quality care that is accessible, safe, effective, patient-centered, timely, efficient, equitable, and appropriate.   This position implements and monitors all patient quality management activities for the hospital including patient care and patient relations, the hospital’s established standards & policies compliance, risk management and safety performance improvement, and infection control audit of the implementation of action plans established.  

工作职责和责任

患者安全审计管理与实施  

  • 确保始终遵守部门、科室、单位和医院现有的协议、指南、流程、程序、标准等，有效、高效地执行其任务和职责。 
  • Coordinates with the Patient Safety Manager in the development, implementation, and oversight of an effective Patient Safety Inspection and Audit that operates in compliance with established policies and procedures, and relevant regulatory requirements and industry standards. 
  • 掌握在崇华医院不同领域制定和实施的现有患者安全政策和程序的最新和适当的知识，以执行内部审计职能。 
  • Conducts research on specific industry standards’ best practices and provides recommended action plans in its effective implementation across the organization.  
  • Collaborates with Patient Safety officer and manager in the generation of the patient safety audit checklists based on the established hospital policies, procedures, and per unit established work instructions. 
  • 协助患者安全官制定患者安全审计计划和工作时间表。 
  • Performs a standard closeout meeting with the audited staff and leaders every after an audit is conducted to discuss findings, raise concerns, and address urgent issues found during the audit.  
  • 整理患者安全审计结果并将副本提供给患者安全官和患者安全经理。 
  • 向患者安全经理讨论所有患者安全审计结果以及审计期间遇到的问题或疑虑，以获得指导和审查。 
  • Provides timely and accurate feedback on any major and minor non-conformity in the established standards, policies, and procedures to the concerned department manager or leader. 
  • Conducts patient safety audit report out to all affected departments and issue a corrective action request forms to all departments with non-compliance or observations that needs corrective action. 
  • Provides recommendations in creation of tools and documentations, e.g., work instructions, department manual, etc. that will validate compliance with the standards set.  
  • Collaborates with the management and staff on the monitoring of identified quality indicators as well as on the result of the data analysis, action plans and recommendations. 
  • Collates raw quality indicator data from the assigned quality indicator(s) and provides feedback from time to time to the immediate superior for any issues encountered.  
  • Monitors progress of the corrective action request form(s) provided to the concerned departments and review if corrective action(s) is/are effective. 

质量数据分析 

  • Responsible for generating report in graphical presentation based on the data collected; such data are classified as the Hospital’s priorities in terms of quality: (1) Required Clinical Monitors, (2) Required Administrative Monitors, (3) IPSG Monitors. 
  • Analyzes all collated data in the assigned quality indicator(s) and provides recommendations if necessary.  
  • Applies data sampling and analysis techniques to auditing activities, including where appropriate statistical methodologies. 
  • Reviews and analyzes internal quality standards and compliance audit results and provides recommendations to improve compliance of the established standards, policies, and procedures. 
  • Independently, and in a unique and complex situation, applies appropriate basic and advance problem-solving tools and techniques. 
  • Develops data collection tools to meet project goals and enhance data quality. 
  • Manages data standardization and data integrity by ensuring accuracy, completeness, consistency, validity and timeliness of all patient safety data. 
  • May be assigned in a project that aims to improve specific areas working independently or with a cross-functional team. May be tasked to make necessary recommendations on performance of team members or cross-functional team member.  

 分析与建议 

  • 根据研究或收集的数据对流程、政策和程序进行分析。
  • 参与制定或建议更新和变更政策和程序，以不断提高单位/地区的服务质量。
  • Responsible for generating report in graphical presentation based on the data collected; such data are classified as the Hospital’s priorities in terms of quality: (1) Required Clinical Monitors, (2) Required Administrative Monitors, (3) IPSG Monitors. 
  • Analyzes all collated data in the assigned quality indicator(s) and provides recommendations if necessary. 
  • Applies data sampling and analysis techniques to auditing activities, including where appropriate statistical methodologies. 
  • Reviews and analyzes internal quality standards and compliance audit results and provides recommendations to improve compliance of the established standards, policies, and procedures. 
  • Independently, and in a unique and complex situation, applies appropriate basic and advance problem-solving tools and techniques. 
  • Develops data collection tools to meet project goals and enhance data quality. 
  • Manages data standardization and data integrity by ensuring accuracy, completeness, consistency, validity and timeliness of all patient safety data.
  • A graduate of any four or five (4 or 5) year course, preferably Allied Health Sciences.
  • With experience in any of the following areas:   
    • Quality in Healthcare   
    • 持续质量改进或CQI  
    • 全面质量管理  
    • 内部质量审核/流程审核  
    • Problem Solving Process  
  • Healthcare industry experience is a plus.  
  • 出色的客户关系技巧。 
  • 证明对基本企业办公软件（包括 Microsoft Office 365 应用程序）的了解。  
  • Effective communication skills. Proficiency in the Visayan dialect and/or Tagalog is required; ability to communicate well in English is an advantage. 

申请此职位

允许的类型：.pdf

求职者同意书

遵照 2012 年数据隐私法（共和国法案第 10173 号），崇华医院确保您的个人数据将得到负责任且安全的处理。

通过勾选下面的方框，我特此同意崇华医院在招聘和雇用过程中收集、使用和处理我的个人数据。

  1. 个人资料收集
    本人，以下签名人，特此同意崇华医院收集和处理本人的个人资料，包括但不限于本人的姓名、联系方式、工作经历、教育背景及其他相关信息。
    招聘和雇用过程所必需的。
  2. 数据处理的目的
    我明白所提供的个人资料将仅用于评估我是否适合在崇华医院就业，以及与我的工作申请有关的任何其他目的。
  3. 数据存储和安全
    我承认我的个人数据将被安全存储，并且仅在完成招聘流程所需的时间内或法律要求的时间内保留。
  4. 数据共享
    我理解，根据《数据隐私法》，我的个人数据可能会在组织内部以及与第三方服务提供商共享，仅用于招聘和就业相关活动。
  5. 数据主体权利
    我知道我有权访问、更正和请求删除我的个人数据，但须遵守《数据隐私法》的适用规定。
  6. 撤回同意
    我明白我可以随时通过书面通知崇华医院撤回我的同意，并且撤回可能会影响我的就业资格。

我已阅读并同意上述有关收集、使用和处理我的个人数据的条款。

CONFIDENTIALITY AGREEMENT

It is the responsibility of all Chong Hua Hospital workforce, including employees, medical staff, house staff, interns, fellows contracted medical staff and volunteers, to preserve and protect the confidential patient, employee and business information.

The Constitution of the Republic of the Philippines (Article III Section 3), Civil Code of the Philippines (Article 19, Article 26), Revised Penal Code of the Philippines on revelation of secrets and the rule on doctor-patient confidentiality govern the release of patient identifiable information by hospitals and other health care providers. All of these laws establish protections to preserve the confidentiality of various medical and personal information and specify that such information may not be disclosed except as authorized by law or the patient or individual.

Confidential Patient Care Information includes: Any individually identifiable information regarding a patient’s medical history, mental, or physical condition or treatment, as well as the patient’s records, test results, conversations, research records and financial information. These may include, but are not limited to:

  • Physical medical and psychiatric records including paper, photo, video, diagnostic and therapeutic reports, laboratory and pathology samples;
  • Patient insurance and billing records;
  • Mainframe and department based computerized patient data and alphanumeric radio pager messages;
  • Visual observation of patients receiving medical care or accessing services; and
  • Verbal information provided by or about a patient

I hereby understand and acknowledge that:

  1. I shall respect and maintain the confidentiality of all patient laboratory results, care records and any other information generated in connection with individual patient care, risk management and/or peer review activities;
  2. It is my legal and ethical responsibility to protect the privacy, confidentiality and security of all medical records, proprietary information and other confidential information relating to Chong Hua Hospital and its affiliates, including business, employment and medical information relating to our patients, members, employees and health care providers.
  3. I shall only access or disseminate patient care information in the performance of my assigned duties and where required by or permitted by law, and in a manner which is consistent with officially adopted policies of Chong Hua Hospital only with the express approval of my supervisor or designee. I shall make no voluntary disclosure of any discussion, deliberations, patient care records or any other patient care, peer review or risk management information, except to persons authorized to receive it in the conduct of Chong Hua Hospital’s healthcare affairs.
  4. I agree to discuss confidential information only in the work place and only for job related purposes and to not discuss such information outside of the work place or within hearing of other people who do not have a need to know about the information.
  5. My obligation to safeguard patient confidentiality continues after my termination of deployment with Chong Hua Hospital.

I hereby acknowledge that I have read and understand the foregoing information and that my signature below signifies my agreement to comply with the above terms. In the event of a breach or threatened breach of the Confidentiality Agreement, I acknowledge that Chong Hua Hospital may, as applicable and as it deems appropriate, pursue disciplinary action and/or file the appropriate civil and criminal case against me including the termination of my deployment.

This responsibility of confidentiality shall continue even after the completion of my deployment with Chong Hua Hospital.

我同意

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我同意