{"id":57299,"date":"2026-04-16T13:36:35","date_gmt":"2026-04-16T05:36:35","guid":{"rendered":"https:\/\/chonghua.com.ph\/?post_type=awsm_job_openings&#038;p=57299"},"modified":"2026-04-16T13:51:24","modified_gmt":"2026-04-16T05:51:24","slug":"patient-assistance-specialist","status":"publish","type":"awsm_job_openings","link":"https:\/\/chonghua.com.ph\/zh\/jobs\/patient-assistance-specialist\/","title":{"rendered":"Patient Assistance Specialist"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"57299\" class=\"elementor elementor-57299\" data-elementor-post-type=\"awsm_job_openings\">\n\t\t\t\t<div class=\"elementor-element elementor-element-372b8bd e-flex e-con-boxed e-con e-parent\" data-id=\"372b8bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7785c00 elementor-widget elementor-widget-text-editor\" data-id=\"7785c00\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u5728\u83f2\u5f8b\u5bbe\u9996\u5c48\u4e00\u6307\u7684\u533b\u7597\u4fdd\u5065\u4e2d\u5fc3\u5d07\u534e\u533b\u9662\uff0c\u53d1\u6325\u5f71\u54cd\u529b\uff0c\u63d0\u5347\u60a8\u7684\u804c\u4e1a\u751f\u6daf\uff01<\/p><p>\u5d07\u534e\u533b\u9662\u6b63\u5728\u62db\u8058<b>\u00a0<\/b><span style=\"color: #000000; font-family: 'Times New Roman'; font-size: medium; text-align: start;\"><b>Patient Assistance Specialist<\/b>\u00a0who will be assigned under the Patient &amp; Customer Relations department can be assigned in: Admissions &amp; Registration, Patient Assistance Services, HMO as well as Information Services. S\/He provides assistance to patients and navigates the patient&#8217;s care collaboratively across multiple disciplines, departments, and healthcare providers within the system to achieve seamless patient care which involves the assessment and provision of all resources necessary to support the patient and the family<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a2950e elementor-widget elementor-widget-n-accordion\" data-id=\"5a2950e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]},&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"\u624b\u98ce\u7434\u3002\u4f7f\u7528 Enter \u6216 Space \u6253\u5f00\u94fe\u63a5\uff0c\u4f7f\u7528 Esc \u5173\u95ed\u94fe\u63a5\uff0c\u5e76\u4f7f\u7528\u7bad\u5934\u952e\u5bfc\u822a\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9450\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-9450\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u5de5\u4f5c\u804c\u8d23\u548c\u8d23\u4efb  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9450\" class=\"elementor-element elementor-element-2dc9141 e-con-full e-flex e-con e-child\" data-id=\"2dc9141\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4584d94 elementor-widget elementor-widget-text-editor\" data-id=\"4584d94\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><span style=\"color: #000000; font-family: 'Times New Roman'; font-size: medium; text-align: start;\">Ensures the patient and his\/her significant others have full access to all of the services and support resources as needed such as, but not limited to: hospital information, financial advisement, education, counseling support, etc.<\/span><\/li><li><span style=\"text-align: inherit;\">Registers patients in the Hospital Management System (HMS); validates that there are no multiple entries of the patient\u2019s identification number; checks completeness and accuracy upon registration.<\/span><\/li><\/ul><ul><li>Facilitates timely patient admission, ensures that the applicable forms are acknowledged and signed.<\/li><li>Complies with the set protocols and processes when handling HMO accounts, correspondence, etc.<\/li><li>Provide patients, visitors, guests, etc. with directions and information regarding hospital services, and hours of operation, etc.; provides initial education on hospital policies such as, but not limited to: the use of the watcher\u2019s pass, visiting hours, pharmacy discounts, close pharmacy, importance of the wristband, the importance of the two-patient identifiers; patient rights and responsibilities, and other pertinent information.<\/li><li>Ensures that all incoming calls are answered and transferred to the appropriate department \/ unit.<\/li><li>Answer and process all calls, requests, questions, or concerns; promptly executes the appropriate action when receiving emergency calls relevant to, but not limited to facility alerts, security alerts, medical alerts, etc.<\/li><li>Properly endorses calls by coordinating with the appropriate channels such as, but not limited to: Nursing personnel, Patient Care \/ Ancillary Units, Administrative Office, Emergency Department, and Fire \/ Disaster Team.<\/li><li>\u9002\u5f53\u56de\u5e94\u5176\u7ea7\u522b\u5185\u7684\u5185\u90e8\/\u5916\u90e8\u5ba2\u6237\u7684\u5173\u6ce8\u548c\u8be2\u95ee\uff0c\u6ee1\u8db3\u5176\u9700\u6c42\uff1b\u5c06\u8d85\u51fa\u5176\u804c\u8d23\u8303\u56f4\u7684\u6240\u6709\u5176\u4ed6\u5173\u6ce8\u8f6c\u8fbe\u7ed9\u76f4\u5c5e\u4e0a\u7ea7\u3002<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-9451\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-9451\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u8d44\u683c <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><i aria-hidden=\"true\" class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t<span class='e-closed'><i aria-hidden=\"true\" class=\"fas fa-plus\"><\/i><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-9451\" class=\"elementor-element elementor-element-3d20689 e-con-full e-flex e-con e-child\" data-id=\"3d20689\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9277239 elementor-widget elementor-widget-text-editor\" data-id=\"9277239\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"color: #000000; font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-transform: none;\">A graduate of any four (4) year course.<\/li><li style=\"color: #000000; font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-transform: none;\">With experience in customer service, an advantage.<\/li><li style=\"color: #000000; font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-transform: none;\">\u6709\u533b\u7597\u4fdd\u5065\u884c\u4e1a\u7ecf\u9a8c\u8005\u4f18\u5148\u3002<\/li><li style=\"color: #000000; font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-transform: none;\">\u8bc1\u660e\u5bf9\u57fa\u672c\u4f01\u4e1a\u529e\u516c\u8f6f\u4ef6\uff08\u5305\u62ec Microsoft Office 365 \u5e94\u7528\u7a0b\u5e8f\uff09\u7684\u4e86\u89e3\u3002<\/li><li style=\"color: #000000; font-family: 'Times New Roman'; font-size: medium; font-style: normal; font-weight: 400; letter-spacing: normal; text-align: start; text-transform: none;\">\u6709\u6548\u7684\u6c9f\u901a\u6280\u5de7\u3002\u8981\u6c42\u7cbe\u901a\u7ef4\u8428\u4e9a\u65b9\u8a00\u548c\/\u6216\u4ed6\u52a0\u7984\u8bed\uff1b\u80fd\u591f\u826f\u597d\u5730\u4f7f\u7528\u82f1\u8bed\u6c9f\u901a\u8005\u4f18\u5148\u3002<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Make a difference and advance your career with Chong Hua Hospital, the Philippines&#8217; premier healthcare destination! Chong Hua Hospital is looking to hire a\u00a0Patient Assistance Specialist\u00a0who will be assigned under the Patient &amp; Customer Relations department can be assigned in: Admissions &amp; Registration, Patient Assistance Services, HMO as well as Information Services. S\/He provides assistance [&hellip;]<\/p>","protected":false},"author":5,"template":"","meta":{"_acf_changed":false},"class_list":["post-57299","awsm_job_openings","type-awsm_job_openings","status-publish","hentry","job-category-support-group","job-type-full-time","job-location-cebu-city"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Patient Assistance Specialist - Chong Hua Hospital - Official Website<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chonghua.com.ph\/zh\/jobs\/patient-assistance-specialist\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Patient Assistance Specialist - Chong Hua Hospital - Official Website\" \/>\n<meta property=\"og:description\" content=\"Make a difference and advance your career with Chong Hua Hospital, the Philippines&#8217; premier healthcare destination! Chong Hua Hospital is looking to hire a\u00a0Patient Assistance Specialist\u00a0who will be assigned under the Patient &amp; Customer Relations department can be assigned in: Admissions &amp; Registration, Patient Assistance Services, HMO as well as Information Services. S\/He provides assistance [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/chonghua.com.ph\/zh\/jobs\/patient-assistance-specialist\/\" \/>\n<meta property=\"og:site_name\" content=\"Chong Hua Hospital - Official Website\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-16T05:51:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 \u5206\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/\",\"url\":\"https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/\",\"name\":\"Patient Assistance Specialist - Chong Hua Hospital - Official Website\",\"isPartOf\":{\"@id\":\"https:\/\/chonghua.com.ph\/#website\"},\"datePublished\":\"2026-04-16T05:36:35+00:00\",\"dateModified\":\"2026-04-16T05:51:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/#breadcrumb\"},\"inLanguage\":\"zh-Hans\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/chonghua.com.ph\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Job Openings\",\"item\":\"https:\/\/chonghua.com.ph\/jobs\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Patient Assistance Specialist\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/chonghua.com.ph\/#website\",\"url\":\"https:\/\/chonghua.com.ph\/\",\"name\":\"Chong Hua Hospital - Official Website\",\"description\":\"Healing with Passion.  Caring with Compassion.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/chonghua.com.ph\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"zh-Hans\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Patient Assistance Specialist - Chong Hua Hospital - Official Website","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/chonghua.com.ph\/zh\/jobs\/patient-assistance-specialist\/","og_locale":"zh_CN","og_type":"article","og_title":"Patient Assistance Specialist - Chong Hua Hospital - Official Website","og_description":"Make a difference and advance your career with Chong Hua Hospital, the Philippines&#8217; premier healthcare destination! Chong Hua Hospital is looking to hire a\u00a0Patient Assistance Specialist\u00a0who will be assigned under the Patient &amp; Customer Relations department can be assigned in: Admissions &amp; Registration, Patient Assistance Services, HMO as well as Information Services. S\/He provides assistance [&hellip;]","og_url":"https:\/\/chonghua.com.ph\/zh\/jobs\/patient-assistance-specialist\/","og_site_name":"Chong Hua Hospital - Official Website","article_modified_time":"2026-04-16T05:51:24+00:00","twitter_card":"summary_large_image","twitter_misc":{"\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4":"4 \u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/","url":"https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/","name":"Patient Assistance Specialist - Chong Hua Hospital - Official Website","isPartOf":{"@id":"https:\/\/chonghua.com.ph\/#website"},"datePublished":"2026-04-16T05:36:35+00:00","dateModified":"2026-04-16T05:51:24+00:00","breadcrumb":{"@id":"https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/#breadcrumb"},"inLanguage":"zh-Hans","potentialAction":[{"@type":"ReadAction","target":["https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/chonghua.com.ph\/jobs\/patient-assistance-specialist\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/chonghua.com.ph\/"},{"@type":"ListItem","position":2,"name":"Job Openings","item":"https:\/\/chonghua.com.ph\/jobs\/"},{"@type":"ListItem","position":3,"name":"Patient Assistance Specialist"}]},{"@type":"WebSite","@id":"https:\/\/chonghua.com.ph\/#website","url":"https:\/\/chonghua.com.ph\/","name":"Chong Hua Hospital - Official Website","description":"Healing with Passion.  Caring with Compassion.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/chonghua.com.ph\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"zh-Hans"}]}},"_links":{"self":[{"href":"https:\/\/chonghua.com.ph\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/57299","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chonghua.com.ph\/zh\/wp-json\/wp\/v2\/awsm_job_openings"}],"about":[{"href":"https:\/\/chonghua.com.ph\/zh\/wp-json\/wp\/v2\/types\/awsm_job_openings"}],"author":[{"embeddable":true,"href":"https:\/\/chonghua.com.ph\/zh\/wp-json\/wp\/v2\/users\/5"}],"version-history":[{"count":8,"href":"https:\/\/chonghua.com.ph\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/57299\/revisions"}],"predecessor-version":[{"id":57312,"href":"https:\/\/chonghua.com.ph\/zh\/wp-json\/wp\/v2\/awsm_job_openings\/57299\/revisions\/57312"}],"wp:attachment":[{"href":"https:\/\/chonghua.com.ph\/zh\/wp-json\/wp\/v2\/media?parent=57299"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}