Admission Procedure

Step 1

Patients proceed to the Triage Area for evaluation and assessment, or to the treatment area for emergency management. Patients with Direct-to-Room orders (within twenty-four (24) hours of issuance) from their Attending Physicians may proceed directly to Admission. please click HERE

Step 2

The patient or patient's significant other should fill out the Patient Data Sheet and submit it to Admission for processing, partial payment and issuance of Admission Kit.
Important Admission Reminders

Health Maintenance Organization (HMO) insurance or company covered hospitalization should have a letter of Authorization (LOA) faxed to +63(032) 256 3140, but the original LOA shall be required upon discharge. Please call our HMO/Insurance coordinator at local 76109 for any concerns.

A refundable amount is added to your bill for items borrowed from the Admitting Section (e.g. TV remote control and Digibox (SkyCable) Remote controls).

 
 
 

Discharge Procedure

The discharge process may be initiated early during your hospitalization:

Step 1

Go to the Nurses' Station, verify that your doctor has given the "May go home" order and obtain the following, as applicable:
  • Discharge Instruction
  • Medical Records (Certified True Copy)
  • PhilHealth Forms

Step 2

Return TV and Digibox remote controls to the Billing Section.

Step 3

For PhilHealth members, proceed to the Billing Section together with completed and fully accomplished forms.
  • PHIC Form 1 accompanied by the employer
  • PHIC Form 2 signed by the attending physicians
  • PHIC Form 3 (duly accomplished)
  • PHIC Form 4 (for maternity cases only)
For incomplete PhilHealth requirements, you have to settle your account at the Billing Section in full. You can file your PhilHealth requirements after the discharge for direct refund from PhilHealth at a later date.

For non-PhilHealth members, proceed to the Billing Section (Ground Floor, Bldg. C) for computation of final hospital bill.
  • Senior Citizen's discount, if applicable, may be granted upon full payment and presentation of an identification card or document that establishes that patient is a citizen of the Republic of the Philippines and is at least sixty (60) years old.
  • For personal accounts, please pay the hospital bill and professional fees at the cashier.

Step 4

A gatepass shall be given to you by the Billing Officer or cashier upon your discharge.

Present this gatepass (first copy) to the nurse-on-duty upon check-out and surrender to the security guard (second copy) upon leaving the hospital.

 
Important Discharge Reminders
  • Discharge cut - off time is at 12:00 noon. A fractional amount shall be charged to the account if discharged after the cut-off time
  • Please make arrangements with the Billing Section if you want to check out after the cut-off time.
  • All major credit card payments are accepted.
  • For an updated Statement of Account, you can request for it from the Billing Section.
  • ATM Terminals are available at the Ground floor, Building C.
Business Office Hours
Billing Section Monday - Sunday 6:00 am to 10:00 pm
ER Cashier Monday - Saturday 8:00 am to 4:00 pm
Monday - Sunday 10:00 pm to 6:00 am
New Building Cashier Monday - Friday 7:00 am to 4:00 pm
Saturday 7:00 am to 12:00 nn
Ultrasound Unit Monday - Friday 6:00 am to 5:00 pm
Saturday 6:00 am to 12:00 nn
Renal Unit Monday - Saturday 8:00 am to 8:00 pm
Refunds Monday - Friday 8:00 am to 5:00 pm
Saturday 8:00 am to 12:00 nn

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Copyright © 2017 Chong Hua Hospital | Don Mariano Cui Street, Fuente Osmeña, Cebu City, Philippines 6000 | +63(32)255-8000 | email us at info@chonghua.com.ph